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Used 2019 Lincoln Nautilus Consumer Reviews

3.5 out of 5 stars
64 reviews

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4 out of 5 stars

Three Year Update

Disappointed, 03/27/2019
updated 04/14/2022
2019 Lincoln Nautilus Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
22 of 29 people found this review helpful

This is actually the 2.7 GTDI model, but there was no choice to select this model within this venue. Within a few miles of new the transmission slipped a great deal when trying to shift between 3rd and 4th gears. Dealer found the problem to be in the transmission control software and fixed the problem. However, at about 8,000 mile it reoccurred, but not as bad as before. The transmission jerked and made a loud noise when shifted into drive or reverse. No noticeable pattern to the problem. Same fix as before the transmission control software was updated and it fixed the problem. There is a flaw in the paint that the dealer has looked over several times and even sent picture to Lincoln. This has been going on over 3 years now and still no response from either. At about 3 years there have been electronic issue that come and go. The vehicle is for the most part a pleasure to drive, but for the price I'm just not sure if I would purchase another. The vehicle currently has 34,000 miles. The vehicle needed new tires at 25,000 miles. Gas mileage overall is 18.6 mpg. Lincoln brags that they will give you a loaner when your car goes in for service. Not so with the dealer that services this vehicle. The dealer also promised 4 oil changes as part of the purchase deal. After two changes the dealership was sold and the new dealer will not honor the last two oil changes. Couple of more things.... when you drive it in the rain there is a loud water running sound in the roof. Most like the drain. It can get on your nerves. At night there is a red light strip just above the back up camera that makes it hard to use the camera and even the mirrors.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Not like my MKX in a bad way

Lu Stephens, 07/24/2019
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
19 of 25 people found this review helpful

I waited to get a new Lincoln because I loved my old MKX. My nautilus has more road noise, rides roughly, and the transmission jumps into gear. I am not a happy camper!!!

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1 out of 5 stars

Falling apart

NotAFan, 09/10/2020
2019 Lincoln Nautilus Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
4 of 4 people found this review helpful

The interior of a luxury brand should not fall apart days into it...yet here I am. 6+ times in to fix popped off panels, pillars falling off, rattling so loud the stereo won't drown it out (from panels not staying on), and now the carpet is pulling away. Add to this the fade spots on the black leather interior and you got a fabulous 2019 Lincoln Nautilus. I don't even care that the transmission shift feels like a clown car at times. :(

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Porsche Cayenne’s “ Nemesis “?

Lumpy , 05/09/2019
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
18 of 24 people found this review helpful

I think so!!!! As a former Cayenne S owner, I guess I’d have to say, the Nautilus is a more than viable contender.....in some areas it surpasses the Cayenne....and I loved my Cayenne! Comfort.....there should be no doubt...the Nautilus wins, hands down! I have to be absolutely honest up front though, ........they are two distinctly different critters! The Cayenne is a sports car in disguise, and the Nautilus is a Continental in disguise!! If I’m prowling mountain roads, in search of BMW X-5’s ( my favorite prey BTW), I want the Cayenne V8, and the adjustable suspension! However, if I’m taking my bride, or significant other, to the honeymoon hideaway in the Rockies and I want to smother her/him with comfort, and assure her/him I’m the MAN, the Nautilus is going to get the nod! As I said.....two different critters, with two distinct identities! Both of which in some form or fashion, attempt to somewhat be the other! And to a degree , they both pull it off! Well done Porsche.......Touché Nautilus!! I want to point out something else.....the trim selections that this edmunds site auto offers, do not include the Reserve Twin-turbo V-6.....that’s a shame, as that’s the one that really throws out the gauntlet.....choose your options carefully when buying or leasing.....the twin turbo is a kick to drive!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Beauty in Iced Mocha

Atlanta girl, 03/22/2019
2019 Lincoln Nautilus 4dr SUV (2.0L 4cyl Turbo 8A)
13 of 17 people found this review helpful

I leased this car and after my first week with it I am having a few questions of WHAT HAVE I DONE! I gave us a Nissan Murano Platium after three years and 22,300 miles with all the bells and whistles on it. I truly wanted what I had with this car plus a bit more. I paid $51,000 and there is no front camera or the other safety features they all talk about. These must have been in the most expensive package that I did not get as I felt front camera should have been standard. Getting kicked again for assuming. The engine shutting off once you are stopped for any time is a pain in the rear. I have to remember to shut it off each time I start the car. Also still not wild about not having a gear shift. But the sound systems is brilliant and love hooking my phone in and using my apps in the car. Getting into the car may be hard for a taller person than I am at 5’3” as the seat position doesn’t give you much room and one must duck their head to get into the car. Driving is not real smooth at first but hopefully it will get better. I do love the color of iced mocha that I bought and the cappuccino inside.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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