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Used 2019 Lincoln Nautilus Consumer Reviews

3.5 out of 5 stars
64 reviews

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5 out of 5 stars

Underrated Crossover

Walter, 10/07/2019
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
12 of 14 people found this review helpful

I cross shopped the Lincoln Nautilus with Audi, BMW, and Land Rover. Ultimately, the Lincoln had more standard features, more power (especially in the 2.7 twin turbo I opted for), and came in at a better price. And frankly, I don't see as many of them on the road as the German counterparts - I'd rather not be a lemming. Perhaps the only things I wish came standard, especially at the higher tier, are adaptive cruise and a front camera. Not deal breakers, but I wasn't willing to pay for $1500 for the package to get them.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Warning re Phone Charging

Bob Gidden, 02/22/2019
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
54 of 69 people found this review helpful

I have a Lincoln Nautilus and it has some problems. 1 DANGER WARNING The wireless charging system has no cut off. I purchased a new LG L6 phone specifically because it offers wireless charging. After about a 2 hour drive the alarm on the phone went off indicating a high temperature. And wow was it ever hot. If we did not have the door to the pocket open we would never have noticed and perhaps the LiOn battery would have exploded. The pocket is unusable if the phone is on the charger. The glass is facing up and nothing should be put on it. This was not thought out too well by the designers. 2 It rides like a pick up truck. This is my 3rd Lincoln. First two were MKX. The dealer has balanced the tires twice and rotated them. No help. The tires are 245/40R20 Continental made in Portugal. The web site lists them as a type of sport tire. Why are they on a large luxury car? I have over 4,000 miles on it now. There are 3 ride settings but they make no difference. 3 The windshield has been sloped down and back. This makes it difficult for a large person to enter the front seats. My passenger is 6 foot 2 and if the seat is forward at all he cannot get in the car. He must put the seat back and down to get in. I have hit myself on the door while getting out. Hard on my nose LOL This is a design flaw but we can live with it. Beyond that I love all the buttons, displays, options, radio, etc. I was skeptical about the 4 cylinder engine but with the 8 speed transmission and turbo it is great. Hard to tell what gear you are it due to the smooth shifting. I would like to hear if you plan another review after other people have driven it for a while.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Dear Lincoln-Do You Really Want To Know???

Steve Weightman, 01/21/2019
2019 Lincoln Nautilus Reserve 4dr SUV (2.0L 4cyl Turbo 8A)
40 of 51 people found this review helpful

This beautiful car would be great if the voice commands would work like it is supposed to. Very frustrating! Also. too much unnecessary stuff on the screen....too cluttered. MOST IMPORTANTLY, VOICE ACTIVATION BARELY WORKS!!! Like I said...do you really want to know?

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Transmission is a deal breaker

Mike, 09/13/2019
2019 Lincoln Nautilus Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 16 people found this review helpful

I seldom post reviews but feel compelled. If you are considering this car, pay attention to the comments here and elsewhere about the transmission on the 2.0L turbo. I have owned an Acura, Lexus and 2 BMWs and this engine is an engineering failure. It is fine at highway speed but most people use their cars for commuting or driving in their community. At lower speeds it is like riding on a bucking horse, particularly when downshifting. It will rock back and forth at idle. I have tried all combinations of driving mode and fuel grade and there is no difference. The car does have some luxury but also head scratchers like cheap plastic and lack of standard features. It is built on the Ford Edge platform, would suggest the Edge is a superior vehicle for much less. Or you could get the 6 cyl for another $10K.

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4 out of 5 stars

Three Year Update

Disappointed, 03/27/2019
updated 04/14/2022
2019 Lincoln Nautilus Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
22 of 29 people found this review helpful

This is actually the 2.7 GTDI model, but there was no choice to select this model within this venue. Within a few miles of new the transmission slipped a great deal when trying to shift between 3rd and 4th gears. Dealer found the problem to be in the transmission control software and fixed the problem. However, at about 8,000 mile it reoccurred, but not as bad as before. The transmission jerked and made a loud noise when shifted into drive or reverse. No noticeable pattern to the problem. Same fix as before the transmission control software was updated and it fixed the problem. There is a flaw in the paint that the dealer has looked over several times and even sent picture to Lincoln. This has been going on over 3 years now and still no response from either. At about 3 years there have been electronic issue that come and go. The vehicle is for the most part a pleasure to drive, but for the price I'm just not sure if I would purchase another. The vehicle currently has 34,000 miles. The vehicle needed new tires at 25,000 miles. Gas mileage overall is 18.6 mpg. Lincoln brags that they will give you a loaner when your car goes in for service. Not so with the dealer that services this vehicle. The dealer also promised 4 oil changes as part of the purchase deal. After two changes the dealership was sold and the new dealer will not honor the last two oil changes. Couple of more things.... when you drive it in the rain there is a loud water running sound in the roof. Most like the drain. It can get on your nerves. At night there is a red light strip just above the back up camera that makes it hard to use the camera and even the mirrors.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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