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Used 2021 Lexus UX 250h SUV Consumer Reviews

4.0 out of 5 stars
20 reviews

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4 out of 5 stars

I enjoy driving this little car!

GKGSGWG, 03/16/2022
2021 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
6 of 7 people found this review helpful

I traded my 2012 for this little car, because I wanted AWD. I like that it sits a little higher off the ground and has a quieter, more comfortable, ride plus all of the new safety bells and whistles! Although this too is a hybrid, I do miss the Prius gas mileage! This Lexus seldom gets more than 36 mpg. & I wish it had a larger fuel tank! 10.5 gals has only about 350 mile range on a good day & I don't like to get too close to empty, so I fill-up at around 300. I had to have the windshield replaced at about 6K miles, & darned if before 10K miles another rock (on the freeway) didn't hit in about the same place on the passenger side! It hasn't cracked yet, but I do wonder about the windshield design! This car has a small turning diameter and that is probably my favorite thing about it! Besides a larger fuel tank, my wish is for an on demand AWD that works at all speeds instead of just up to 45 mph!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great value as a used car

Doug, 12/28/2024
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

I bought my UX used from Lexus of Omaha. Because the UX isn’t a huge seller you can get a good price on a used one. The reason it isn’t a huge seller is because it addresses a niche market. This is a car for empty-nesters or a young couple with small children. If people buy it for what it is, it’s a great choice. It does not have a huge hatch which should be obvious by looking at it. It does not have a huge backseat, which is obvious. I get tired of people complaining that the hatch is too small. The backseat is too cramped. Then don’t buy it. Things that are less obvious, like the run flat tires, I can understand complaining about. They are noisy and terrible in snow. I replaced mine with a set of Michelin’s, which solved both problems. If, in the extremely unlikely event I get a flat, I bought a can of fix-a-flat for around $10 (which I know ruins the tire if you have to use it, but if your run flat has a puncture, that tire is also ruined so it’s a wash). And for a slow leak, I bought a $35 12v DC tire compressor that runs off the car battery. What’s great about the UX is all the little touches Lexus added that I didn’t even realize were there when I bought the car. At night, when I approach the car, the door handles light up. The power window switches and the door locks are lit at night. The hidden compartments in the hatch. The change tray in the center console. Lots of little touches that make this car a joy to own.

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4 out of 5 stars

Nice car

Happy driver, 03/14/2023
2021 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Solid little AWD suv. Very comfortable. Plenty of bells and whistles.

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2 out of 5 stars

Not very practical

Derekdd, 11/07/2021
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
6 of 10 people found this review helpful

Very little space inside. Bumpy, noisy. Mpg and acceleration good enough. Most likely reliable.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

noisy engine, tiny trunk, infotainment terrible

Aspiring Nader, 08/21/2023
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
8 of 14 people found this review helpful

The car has comfortable seats and it drives well, even in the snow. Has lots of safety features. Power adequate but noisy when the engine kicks in. Visibility very poor. The trunk is a joke. There is no spare tire, so you must buy run-flat tires. Maintenance is expensive - $1,000 - $1,500 service costs for a 2021 car with less than 10,000kms. Canadian customers note: Unlike other car manufacturers, Toyota/Lexus do not provide confirmation letters regarding safety and anti-theft for the USA. So if you buy your Lexus in Canada and need to register it for study or work leave in the USA, you may face a ton of hurdles, expenses and delays.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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