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Used 2020 Lexus UX 250h SUV Consumer Reviews

3.9 out of 5 stars
22 reviews

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5 out of 5 stars

Very pleased!

Tim from Philly , 02/21/2020
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
70 of 74 people found this review helpful

I waited a month before posting my review. We purchased the UX250h with premium trim. We are delighted. We can't believe we're in a Lexus at this price point. The interior is gorgeous and loaded with amenities. Synthetic leather is great! The rear cargo section is indeed smaller because the battery pack is below the cargo area. But we're out of family mode, no longer driving around the boys, so it works for us. Plenty of cargo space with back seats folded down. MPG is less than advertised. Isn't it always? I'm getting between 34 & 35 MPG in the city and 33 on the highway. My biggest concern was the acceleration, based on the reviews. I don't get it! Plenty of guts to merge in traffic. If you really like some giddy up, there is an easy to access "sport" mode right near your right hand that gears up the transmission and gives EXCELLENT acceleration on demand. My second largest concern was widespread complaints about infotainment interface. With respect, all I can say is you might find it weird simply because you never used it before. It works like a mouse pad. I got the hang of it in 15 minutes. Now I hardly ever use it because integrated Android Auto lets me command almost every thing with my voice. Oh. One minor disappointment. If you are an Android user, there is no Lexus navigation app. That took me about 10 days and a trip back to the dealer to learn. But with integrated Android Auto, that's no big deal.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Sporty and luxurious hybrid

Pam, 07/22/2020
2020 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
18 of 18 people found this review helpful

It's my fourth Lexus so that's a good indication that not only are the cars very well built and safe, they are really attractive. I want a smaller car with a hatchback and this new one has AWD unlike my previous car the CT200h, which I also really liked.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Batmobile

Wax, 06/21/2020
updated 12/23/2024
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
27 of 30 people found this review helpful

doesn't seem to be overpriced .it holds the road rather nicely and easy to drive. I'm looking forward to winter driving to see how it performs as I live in the northeast. Their come with run flats and I will have to purchase winter run flats which are 2x the price of regular winter tires, or do I chance it of not having a spare. Only other issue is that I can't find a company that makes a rear hitch for my bike rack and I'm not putting a muddy MOUNTAIN bike on the roof. In summary the efficiency so far is over the to 5 outta 5. The controls are easy to operate, the acceleration is fine, the roominess also works well. Haven't done a long highway trip yet but I'm sure it's also 5 on 5

Safety
5 out of 5 stars
Technology
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Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great reliable car and sporty.

David, 03/02/2021
2020 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

The UX250h is a great car for anyone looking to get a hybrid and still have something a little sporty. I have the 2019 ux250h f sport for about a year now and average mpg ranges from 32 to 37 depending if I drive more in the city or highway. sport mode has enough pick up to merge into traffic or for spirited driving. The seats are sporty and look amazing. The handling on this car is amazing as well as it is very smooth and quiet. I do love all the spec and safety features it comes with, especially the remote services from the phone app. Many competitors will charge an extra 3 to 8 grand for all the additional safety features within this car. The only down side that the car has would be that the trunk is a little small. But other than that the car has amazing handling, great mpg, great apple carplay and enough pick up for a little fun. if the trunk was a bit bigger, it would probably bethe best hybrid suvs out there.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Little Car

BJ, 11/28/2020
updated 06/06/2022
2020 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
12 of 13 people found this review helpful

Fun to drive, handles well on turns and curves, mileage is amazing. Downside - very little trunk space; needs more cup holders, especially for the back seats. June, 2022 update - After 2 years, my opinion about this car has not changed. It has been a fun, dependable car with great gas mileage (especially important with the current outrageous price of gasoline). I am impressed with the maneuverability and quick reaction time of this car and recommend it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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