Used 2018 Lexus RX 450h Consumer Reviews
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A Rewarding Vehicle to Own
I've been driving my RX450h F Sport for nearly three years now and I have virtually no complaints. The ride is smooth though not necessarily luxurious. This model, with it's Adaptive Variable Suspension, handles the road surprisingly well. You wouldn't think so considering that this is a nearly 5,000 lb. vehicle with a driver at the helm. The F Sport Engine Sound enhancer can be a bit loud, but when the engine cuts off there's total silence; at first I forgot to realize that the vehicle was running. Lexus, unlike Toyota, provides only one year complimentary maintenance. So. learn how to change your own oil (every 5,000 miles/6 months), you'll save almost $100. While I'm on the subject of saving money, change you Engine Air Filter and your Cabin Air filter as well. There, that's a savings of $400 savings unless you like going to the Dealer every six months. I swap my All-season tires and Winter Tires every November and April, so there's no need to shell out $145 to rotate your tires. Everything works well, as I expected. There have been no recalls on my vehicle, only two minor Service Campaigns. I'm a retiree, so I'm never going to put 100,000 miles on this vehicle; I currently have less than 13,000. However, I opted for GEICO's 7yr/100,000 mi., Mechanical Breakdown insurance option. I value reliability over Frills and Thrills, I've owned vehicles like that over my 48 car-buying career. You don't necessarily have to purchase or lease a new one as long as you can find a low mileage 2017 or 2018 driven by a senior citizen in the suburbs. Oh, I forgot to mention, the mileage isn't too bad either; 27 mph combined. Check and change your oil and filters regularly and you'll be a happy camper for years to come. I wouldn't service my vehicle anywhere else but a Lexus Dealer. Still, keep in mind, second only to Veterinarians 70% of all mechanics exhibit some form of deceit. So, before your Service advisor completes the sentence "While we were checking...", stop them right there. Get to know your RX, learn how it drives, check for any unusual odors, and ask a mechanic you trust about any possible abnormalities regarding your vehicle. Because, this is a Luxury SUV, and repairing problems that you simply overlooked or put off WILL cost you a pretty penny when you walk out of the Service Center. Toyotas/Lexus vehicles are know for their reliability, I've owned an invincible Camry, and unbeatable Avalon Limited, and now an incomparable RX450h F Sport. I will never look at another woman, sorry...vehicle in this lifetime.
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Happy with my decision
comfortable, quiet ride - luxurious. Controls are annoying - mouse. Voice activation a big help. Needs quieter tires. Will replace originals with Michelin. Mileage lower in winter/cold 28.
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- Base Hybrid 4dr SUVMSRP: $34,643169 mi away
- Base Hybrid 4dr SUVMSRP: $34,59069 mi away
- F SPORT Hybrid 4dr SUVMSRP: $33,953In-stock online
My Dream Car!
I bought my 2016 RX 450h 3 years ago. Although my purchase experience at Lexus of Carlsbad (CA) was the absolute worst, the vehicle is awesome. I love its luxury package and its many safety features, the front CD/DVD player, the panoramic moonroof, the outstanding Mark Levinson audio system, the heated and cooling reclining seats, and it’s amazingly smooth and quiet ride quality. Although I didn’t purchase my RX there, Lexus of the Monterey Peninsula does a great job of servicing it. Unfortunately, desirable features as Apple Car Play and Android Auto, and wireless charging aren’t available. There are a few RX features that deserve a thumbs down. The infotainment system and mouse are a nightmare; the grab bar placement is ridiculous; and console storage is inadequate. Also, be forewarned that the Bridgestone Ecopia tires that came with the car were bald at 12,000 miles (despite meticulous maintenance). Otherwise, I love the RX hybrid. I’m probably a Lexus owner for life, but I will NEVER again buy a vehicle from Lexus of Carlsbad!
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Nice and luxurious
When Lexus redesigned the RX last year, I was a little disappointed that they deviated from the traditional rounded shape to a more aggressive styling. But, the style grew on me and now I think that it's actually a better look. The redesigned interior dash design is definitely much better than before. There is quite a bit of learning curve to get familiar with the technology. The manuals are poorly designed and printed and online information is far from helpful. The navigation system is quite limited and the voice command system is unpredictable. I do enjoy driving this car very much because of the nice and quite ride. I bought the hybrid which gets around 28 mpg which is very nice even though premium gasoline is required. Couple of annoying things while driving are the fairly loud hum when braking (due to regenerative brake system) and the slight hesitation when starting from a traffic stop (due to switching from hybrid to gas).
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Making Lemonade With This Lexus Lemon
Hopefully, the problems I've had are unique. At 1438 miles, had to replace the fuel tank, fuel pump, fuel gauge and brake pump booster; in shop 21 days. At 10,019 miles, scheduled lift gate recall repair and oil change; took 45 days to get part and second trip to dealer for installation of part. At 12067 miles, replaced leaking transaxle oil seal. At 20,140 miles, replaced same leaking transaxle oil seal for second time and replaced transaxle itself. According to my service adviser, the transaxle was scored and was a factory defect; took 6 days to receive part. At 20,153 miles, the air conditioner on the driver's side quit (I live in Texas and the temp was still near 100); took 16 days to get damper servo so it could be repaired. On one occasion, the radio was on, but no sound would emit regardless of what I tried; restarting the engine caused it to work again. On one occasion, several warning lights flashed, but I couldn't tell which ones they were since I was driving. I've been driving a Lexus hybrid for almost 4 years, and know how to start it. About 20% of the time, I have to try a second time to start the car. None of the electrical problems created an error code and the service department can't replicate them. Fortunately, I leased the car, and it will be returned at the end of the lease. My wife and I really wanted to keep this car (I even flew at my expense from Dallas to San Antonio to get it as it was exactly what we wanted and was the only one of its kind in North America), but it's been far too unreliable for us to do so. I'm grateful all these problems have been handled under warranty, and I'm grateful that the dealer always provides a quality loaner for us to use when our car is in the shop.
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