Used 2021 Lexus RX 350 SUV Consumer Reviews
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Great SUV, Comfortable, Do not get the F Sport
Will, 11/10/2021
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
5 of 6 people found this review helpful
If you are looking for a luxury SUV that is very comfortable with great materials and proven reliability with a low maintenance cost and the best service department of all the manufacturers then a Lexus RX350 is the vehicle for you. If you are looking for something sporty with road feel and can pull 1.05 g's around a figure 8 then the RX350 is definitely not the vehicle for you. I spent an entire day test driving various trim levels of the RX350 and I came away with one distinct impression: Do not get the F Sport. Basically the F Sport tries to make the RX350 something it is not. It does this by adding less comfortable seats that have too much bolstering and a very slightly worse ride quality. I will admit it does add some nice aesthetic touches and adds a digital speedometer screen however my primary focus when buying a Lexus is comfort and quality. If I was worried about sportiness then I would buy a Porsche. Also, the digital speedometer on the F Sport should really be standard on all trims . I ended up buying a "base" RX 350 for $54k. It is optioned fairly well with everything I need. Frankly I could not hear the difference in the Mark Levision audio system from the Premium audio system but I am not a audiophile. I do have the larger infotainment screen which is nice. It also came with the 20 inch rims which look great and do not appear to affect the ride quality very much at all. I have been averaging 24 MPG which is not too bad however I do about 75% freeway driving in my daily commute. I have only found a few minor cons. There is no way to display the speed in the small digital display. I feel it is much easer to see a digital speedometer than a analog one. The digital speedometer display from the F Sport should be standard. The video feed from the rear camera could stand to be a little more crisp as well. The infotainment screen is a touch screen which is great however it is a little hard to reach for an average size person. I am 5"10 for reference. Wireless Apple Car play and the Android equivalent should be an option if not standard. The wireless charging pad is not in the best spot. They should make the little phone holder the wireless charger. The cruise control system still uses an old school stock. I also do not know why they waste space and money putting in a CD player when 99% of people will never use it today. All of these are very minor things however and should not stop you from buying this car. Overall it is a great vehicle for the money however if you want sportiness then go buy a Porsche or BMW and deal with their high maintenance cost and high repair costs. Just know what you are getting into.
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A Special Car
Richard P., 09/01/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
3 of 3 people found this review helpful
I've wanted this car since it was first introduced in 1998 and I just bought my first in early August, 2021. This model is the fourth generation and it may be redone for 2023. Before buying this car you should know that the design intent is for comfort. Low noise levels, smooth ride and comfortable seating. Suburb fit and finish and a feel of luxury. Is it really fast, no. But acceleration is totally adequate. Great road feel, no. I have no desire to "feel" the road but handling is absolutely fine and secure for me. The car feels right at home cruising at 70+mph. Relaxing. The "Entune" system is not intuitive but with hands on practice, while parked, is learnable. The added bonus is overall reliability. I know this because I've owned Toyotas since 1984. Used ones sell in days and sometimes hours. Let's just say that if tomorrow my RX350 fails to start, I'll need to go back in the house sit down and contemplate what else isn't true about the universe?
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Terrible Acceleration
JL, 03/26/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
31 of 47 people found this review helpful
Very disappointed when you start accelerating it lags
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Don't buy a Lexus - read my story
Neal, 04/16/2023
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
8 of 11 people found this review helpful
I bought my RX350 on May 2021. On July 2021, it did not start. I brought it in. I was told that I did not drive enough. That time, I understand because of Covid-19 and I only went to work one day a week. Not long after, I was required to go in two days weeks. On December 2022, it did not start again. I brought it in again. This time, I was told 32 miles in one week is not enough. The dealer suggested me to buy the battery extender and plug in 24/7. I rejected it. Now, I am work working three days a week which means I drive to work every other day for about 8 miles one way. Last week, my RX350 did not start again. Third time, the service consultant at dealer told me that is is very normal for a Lexus. My options are driving more, install battery extender, or install a solar system. I am stuck with this car. I believe it IS A VERY POOR DESIGNED car.
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Awesome vehicle
scott, 04/14/2021
2021 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
5 of 7 people found this review helpful
We love our new RX-F, we keep our vehicles for a long time, our current Rx is 17 years old (original owners) and running beautifly, giving it to our daughter, The new one is magnificent, well appointed, super seats and the same reliable driveline. the edmunds pricing info was perfect enabled us to quickly negotiate for an even much lower cost!! Also waited til the last 2 days of the month and of the quarter. Made a big difference.
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