Used 2019 Lexus RX 350 SUV Consumer Reviews

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$38,988 - $54,529

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great car horrible navigation system and traffic

stan nelson, 01/12/2019
4dr SUV AWD (3.5L 6cyl 8A)
77 of 85 people found this review helpful

leased new awd rx350 and went on 2k mile trip to colorado. the car is great, quite and very comfy. the navigation is a joke. traffic shows green at all times even if your in super bumper to bumper traffic. the green lines are so big that it overwhelms the map and has all the surface streets painted green as well. its hard to tell where the highway is when your in a city area. the arrow that indicates where the car is will drift off the road your on and float out into the non-street area. panning the map to show a different view is next to impossible. this being my first lexus shocked me how bad this is. my 8 year old acura nav is light years ahead of this. i wont lease another if there is not major improvments made.

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Lexus. RX 350.2020 New Touchscreen-Useless.

Rick Lef, 02/11/2019
4dr SUV AWD (3.5L 6cyl 8A)
69 of 77 people found this review helpful

Drove RX 350 for 17 years and one NX. Worst Navigation System on the market.So bad I carried a Garmin to put on the Dash in case it couldn’t find where I wanted to go which was most of the time. Switched to Jaguar F Pace for the Touchscreen. Now looking at BWW x5 for the Nav System. Lexus RX 350 is a great quiet riding SUV and excellent quality. Well its 2020 now and not much has changed. Yes its a touchscreen but you can’t use it once you start driving. The passenger should have access to it at least so you can change your destination or look for something. Even at a standstill you cant search for anything outside of 5 mikes -(8 km). Asked sales person to find me a certain golf course. Couldn’t do it unless he typed in the whole address, but it gave him all the courses within 5 miles. How useless is that? Sure you might use apple car play if you have data, but some of us retirees don’t need data anymore. Plus if you use it on the fly it’s illegal in many states and Provinces North America. Lexus Dealers say its a safety thing, but they are the only ones doing it. If you use Apple or Android car play on the fly then you are breaking the law and safety concerns as well. So where is the safety? Lexus- if you can’t do it right then don’t do it. Have a look at Mercedes new MBUX or BMW Nav’s. You are years behind everyone else. Sorry but I still can’t come back to you. Have a 2020 Mercedes GLE on order now

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Navigation is a nightmare

Jane Bobe, 09/11/2019
4dr SUV (3.5L 6cyl 8A)
21 of 24 people found this review helpful

If I would have new about this navigation in advance I would have held onto my 2010 Lexus rx350 which I loved. Every time my husband and I go anywhere with my new 2019 Lexus rx350 there is always tension using this navigation that I’m at the point I don’t even want to ride in this car with him. I loved my old Lexus using my garmin. I wish I could get rid of this car and buy something else. Lexus should have a recall and come up with the new technology as other companies did.

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Great Reliable SUV!! Infotainment Center not good.

LJ LexusOwner2019, 06/25/2019
4dr SUV (3.5L 6cyl 8A)
9 of 10 people found this review helpful

I own a Lexus LS430 so and I've loved the reliability so when I was ready for another vehicle, Lexus was my go to brand. The safety features and interior of the 2019 Lexus RX350 were top notch; however, the infotainment/technology/navigation hasn't changed much since 2003, when I purchased my first Lexus. I am surprised that Lexus doesn't have Apple Car Play or remote start in their 2019 RX350. There are other brands that have more updated safety features but don't have the reliability of the Lexus brand. I love the RX350 so far and plan to purchase it at the end of the lease. Infotainment Center was complicated to setup and needed assistance from the dealer, the odometer is not digital and neither is one of the clocks, old technology.

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serene ride

AJ, 01/18/2019
4dr SUV AWD (3.5L 6cyl 8A)
42 of 53 people found this review helpful

Drive the Rx 350 ; road isolation is the best. Drives smooth . We got the regular 18 inch wheels ( softer ride preference) apparently NO EXTRA traction on 20 inch wheels per the dealer ( they just look better). Don't buy if you are going to deliver amazon orders/drive for uber. The car is a diva : does not like to be rushed. Navigation screen is big size, no apple car play yet. The mouse/controller is a bit stiff and the cell phone holder is frankly OBSOLETE; we have way bigger phones now. Seats are very supportive and the premium package gets the best features for the money. Love the heated steering wheel. IF you are NOT a tech buff the center console has the regular switches and knobs I just like older cars); Did not buy any "protection plans"; you don't need them IMHO. ECO mode is best in city drive to get decent gas mileage , acceleration is modest; again it does not like to be rushed. Our 2 top needs were: reliability and comfort; we got both in this super comfortable vehicle; You can turn a knob to engage F sport mode to get a "sports car like acceleration" at the expense of fuel economy: you pick

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