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2021 Lexus NX 300h SUV Consumer Reviews

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4 out of 5 stars

Meh

Mike R, 11/02/2020
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
21 of 22 people found this review helpful

When I test drove the car it was great, loved it! Now I’m 2 months in and have realized it has some shortcomings. The suspension is firm which is nice for handling but a little harsh on speedbumps and potholes. I’d say cabin noise is average, I’m not really blown away, and there’s a little rattle somewhere that really surprised me considering it’s a Lexus! I will say that I’ve been averaging 35mpg (city driver here) which I’m thrilled with, and on regular gas! The cargo area looks decently sized but as the reviews mention the roof slope really does cut in to usability. My biggest complaint is the drivers seat. I’m an average sized guy, and I feel oddly cramped in this car. The console cuts far into the drivers legroom and my knee rests on it in a practically upright position. The seat is pretty heavily bolstered on the hips too, so the whole experience is just that of being kinda cramped. I’m not sure why I didn’t catch it on the test drive! But I got a killer deal on it so for the price I paid, it’s livable and or lease swappable.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

No power and extremely noisy!

Morris, 05/04/2021
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
10 of 12 people found this review helpful

We purchased the 2021 NX Hybrid with the expectation it would live up to the quality of our other six Lexus purchases. Two of the six were hybrids. The lack of power has been extremely frustrating. However, the noise level in the cabin is nothing short of disappointing. In addition, Lexus has created the new hybrid system which makes excessive noise when the car is driven at low speeds. We were told that the new system was created to let pedestrians know a car is in their vicinity. The outcome is very distracting and downright moronic. To date, Lexus has failed to even acknowledge the concerns. I am afraid this will be our last Lexus purchase.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Updated Review For The Lexus NX300h Premium

Joe Patrick, 08/06/2021
updated 05/31/2022
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

This is a changed review because the NX 300h is growing on me!! The look (inside and out) is sporty (best quality) The horsepower and torque of the NX300h is less than the Toyota Venza/Rav 4, so they say. However, it has speed and pickup when you need it (whether in eco/normal/sport modes). It’s just not super quick on initial pedal to the floor. I expect a smooth soft ride in the city and on the highway. I did notice more smoothness on the highway. For city I noticed it was a bit noisier and you feel the bumps a wee bit more. I also hear a rattle every now and then in the rear somewhere (could be road debris). My gas mileage has been 31.5 mostly city and that's in ECO & Normal mode. Update. . . I just made it to 33 mpg at 2000 miles on normal mode. I do like the safety features, the headlight lighting/adaptive mode. The normal 8 speaker system is sweeet!! remember, keep it in surround sound., car play, manual track system for the infotainment (blah), steering feels like a new 2016 Mazda CX5 (sporty & firm handling). What's with this silly mirror on the arm console? Could of made that the wireless charging area or pullout change gizmo or a cell phone holder. The biggest gripe for me is there's nowhere to put your phone! Somehow this vehicle is growing on me probably, because its my first Luxury vehicle. I like Luxury/techie stuff/initial fast-ness!! "Are you listening LEXUS? Good warranty on the car and better warranty on the hybrid batteries. Here's an idea . . . Lets have the batteries kick in for the initial punch of the gas so we can get some nice torque and fastness when we need it! I noticed when you have the lane assist on with the radar cruise set on a certain speed it feels like the car wants to take control of the steering. It feels firm and pulls as the car needs to, so turn off lane assist while the radar cruise is on (unless I'm doing something) and set it then it doesn’t have the feel of taking over the wheel! I wish Lexus would have a descriptive-video on each button/tech item because learning it from the manual is tedious. Maybe even a free tech course on everything after 2 months of owning.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent Quality and Technology

David Bowman, 08/27/2021
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

The 2021 is an older design which was updated this year. Yes, many of the criticisms are true about power and storage. There is one thing people are missing; it the last NX300 built in Japan where fit and finish are impeccable. People should be lined up to buy this model because they start coming out of North American plants.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Red bird

DD, 12/04/2021
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful

Love my new car

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