Used 2020 Kia Sorento Consumer Reviews

More about the 2020 Sorento

4.3

33 reviews

Write a vehicle review Shop Sorento 2020 for sale

Used Sorento for sale

$11,777 - $27,837

76 listings

See All for Sale

Sorento trim:

Filter by:

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Year

Make

Model

See pricing history

2020 Sorento- Better than the newer ones

Rick James! (seriously), 12/25/2022

2020 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)

2 of 2 people found this review helpful

I only owned this car for 1 year, but it was great during the time I had it. I had the EX model with all the bells and whistles. The only feature it lacked was AWD. It was a pretty dark blue, had the stone-colored leather seats, 3rd row, and panoramic sunroof. It was great in so many ways. I only had one complaint, and that was the transmission. In the efforts of making more fuel efficiency, you've probably noticed most manufacturers, if not switching to the dreadful CVT, are at least adding more gears to their auto transmissions. This Sorento had an 8 speed auto transmission. This is the only thing that drove me nuts. It LOVED to shift as early as possible (again, in the name of "fuel efficiency"), and it HATED to downshift when I needed it to. I would try to coax it reasonably with the accelerator, and it would pretty much ignore me and refuse to downshift. Finally, once I got fed up, I would slam it to the floor, at which point it would roar and not only downshift but would drop at least 3 gears, which was more than I was wanting. Other than this issue with the transmission, it was a perfect car. Very comfortable, fairly fuel efficient, and looked good. The panoramic sunroof was great, the seats were pretty comfortable, and it was roomy enough, especially with the 3rd row folded flat. Like other cars with 3 rows, the 3rd row wasn't perfect for adults on long trips, but it wasn't as bad as some people say if you position the front 2 rows wisely. It can be done where everyone is comfortable. Folks just like to complain. It really was a great car. I just hated that 8-speed transmission. That being said, that engine was a beast. Most people look and think, it's a family hauler, not much fun, but if you laid into that engine, you could really blow people away with the 290hp. It would fly if you needed it to and was great for passing on the interstate or a 2-lane highway. It's a shame they dropped the V6 in the 2021 and newer models. They say they have plenty of power with the turbo 4-cylinders, but I've already heard a lot of stories of problems with the dual-clutch transmission. I've heard Kia is obviously taking care of the issues under warranty, but it still sounds like a pain having to have a fairly new vehicle in the shop so soon. Overall, I give the 2020 version a high rating, if you can get used to the shifting issues with the 8-speed auto trans.

Safety: 5 out of 5 stars

Technology: 5 out of 5 stars

Performance: 5 out of 5 stars

Interior: 5 out of 5 stars

Comfort: 5 out of 5 stars

Reliability: 5 out of 5 stars

Value: 4 out of 5 stars

Report Abuse

Dealer doesn’t provide loaner

Matt, 11/01/2023

2020 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)

3 of 4 people found this review helpful

Our 2020 Sorento has been in the shop a number of times over the past couple years for an ongoing issue with the sunroof. The last time they told us it would be at least a month for repairs, but they refuse to provide a loaner vehicle during that period. Will not consider Kia in the future.

Report Abuse

2020 Kia Sorento for sale near you

3 of 76 listings