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Used 2020 Kia Sorento Consumer Reviews

4.3 out of 5 stars
33 reviews

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4 out of 5 stars

The best deal for what you get.

Garrett, 12/17/2020
updated 06/23/2021
2020 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
5 of 6 people found this review helpful

I used to have a 2017 Kia Sorento LX with the 2.4L engine. Traded it in for a Subaru Outback and only held onto the Outback for a little over a year before I found myself back at a Kia dealership purchasing a 2020 Kia Sorento EX V6. I missed my first Sorento so much that I came crawling back. My 2020 Sorento has many more options compared to my 2017. “Leather”, panoramic sunroof, lane keep assist, V6, standard 3rd row (had to pay an additional $2500 back in the day for a package for get the third row on my 2017). While the 2020 Kia Sorento might not be the most luxurious vehicle on the road for the price it’s really hard to beat.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my Kia Sorento SX!!

Lisa , 03/28/2021
2020 Kia Sorento SX 4dr SUV AWD (3.3L 6cyl 8A)
3 of 3 people found this review helpful

First of all I have to say that my Kia is so roomy and comfortable to the Max .. the technology in this car is amazing, it has everything and more!! The drive is smooth ( I keep my mode in comfort ) and that’s what the Sorento SX delivers for sure! I love the panoramic roof, so gorgeous!! There are no negatives to say about this vehicle, it really is all that;) I also had the very best experience at Ourisman Chantilly Kia, those great folks went out of their way to put it all together for me, from start to finish.. amazing service from exceptional professionals.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Not like it used to be and it isn't good

Not what it used to be and tha, 04/25/2021
2020 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
10 of 14 people found this review helpful

This car has many changes and none of them good. This is my third Sorento in 10 years and this one is by far the worst for acceleration, cavern comfort, noise with windows down, infotainment, and other interior details. It also is wider, longer, and heavier it seems. It's almost like a minivan. Previous Sorrento's were perfect size and agility, this one is now a dog. I would not buy it again, and doesn't matter a fact I'm about to return it because I dislike it that much.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Solid quality SUV

Sean F, 09/30/2020
2020 Kia Sorento EX 4dr SUV (3.3L 6cyl 8A)
4 of 5 people found this review helpful

As always Kia does it well. Quality build, great features, smooth ride, plenty of room, simple maintenance. Our second Kia.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Soarin with the Sorento

BMan, 01/07/2020
2020 Kia Sorento S 4dr SUV (3.3L 6cyl 8A)
17 of 30 people found this review helpful

This is a great value in the mid size SUV field

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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