Used 2020 Kia Sorento Consumer Reviews
Used Sorento for sale
Love the quality
Steve Croley , 08/09/2020
2020 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
12 of 13 people found this review helpful
alot of reviews say lack of power i do not notice that what so ever it has plenty of power. When it comes to ride it has everything that a high price SUV has. The warranty is beyond worth the purchase. Ive had many Kia"s now and two Hyundai Sante Fe and I will buy nothing else!
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Maybe I got a lemon?
W, 07/11/2022
2020 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
11 of 12 people found this review helpful
Let's start with the engine issue. My Sorento is burning oil like crazy... at 38k miles... I bought it new I've been having trouble with it buring oil since day 1. I've been told that's just how this engine is, so live with it. Eh, my 12 year old grand marquis with 200k miles doesn't burn oil. Why should my brand new Sorento? Turns out there is now a big class action lawsuit agaist kia and hyundai for this specific issue, which makes me feel better after 2 years of the dealership telling me it's nothing. Im sure itll make some lawyers rich and we sorento owners will get nothing for it, but at least its validation, right? To make matters worse with the oil, is that they use some new oil filter that most of the oil change places don't carry and not all of the ones that do carry it, know how to install it correctly. I live in one of the largest cities in the US, so this isn't just some small town issue. The sunroof keeps sticking. I've already had to do a warranty repair for a defective cv axle. It took the dealership 3 months to find the part and 3 more months for them to get around to installing it. Yaay, I have a car with a solid warranty that will sit in the shop half the year... But at least I don't have to pay for the part. The transmission is really clunky. Shifts are hard, when they finally happen. This isn't an issue if you live somewhere cold but the adhesives and materials used in the car don't take heat too well. For example, the faux leather on the gear selector is delaminating. The ac will get the car coolish after an hour in the summer. The engine mode selector will not default to sport mode, which is mildly annoying. It will only default to eco (which really kills the engine power) or comfort (which makes the car drive all gooshy and sloppy). So you have to cycle through the engine modes every single time you turn the car on, if you want it to drive like it has an engine. I just leave it in eco though. The differential lock is in a terrible place. I keep bumping it. Oh one simple thing to make this crap heap decent is the stock tires are absolute garbage. Get some nice tires on the thing and it will drive sooo much better. The electronics are good though, I love the infotainment center, the safety features, and the dash layout is perfect. I love the styling (on the 2020, the new ones are about as styled as a pig) and the layout of the sorento. Great cargo space. Nice towing capacity. With good tires and in sport mode, it is really fun to drive. I really want to love the car, I just can't get past the build quality and the fact that I'm now just waiting for the engine to inevitably explode...
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2020 Kia Sorento for sale near you
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- S 4dr SUVMSRP: $16,99989 mi away
- LX 4dr SUVMSRP: $18,29789 mi away
- EX 4dr SUVMSRP: $18,62281 mi away
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EX V6 AWD offers a "sweet spot"
Paul in Oregon, 12/11/2020
2020 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
6 of 6 people found this review helpful
For the right drivers, this model is an optimal balance of driveability, features, warranty and price. We purchased a 2013 Sorento EX V6 AWD and have love, love, loved it. We got a "rare" 2-row model, which provides lots of storage for required equipment: emergency lights, winter chains, small vac, etc. I've been a "NISMO" die-hard because of how driveable my prior Nissan/Infiniti vehicles were. But the 2013 Murano was a slug and over-styled. I was sold on the first test-drive of the 2013 Sorento. With 100,000 Kia, we've had zero problems. We were going to buy a 2022 (second year of the new generation), but the V6 is being dropped in 2021! Bummer! So we jumped on great incentives for a new 2020 ($7,500 under MSRP, out-the-door). It's a fine car, with a number of upgrades, especially safety features. But ... the 2020 is a step down in driveability. The assisted steering is actually pretty poor; frequent moments when the generated "feedback" is wrong for what's happening. The 8-speed transmission isn't tuned right for transition from level to steep uphill. Choosing the "Sport" Driving Mode helps. OTOH, I don't get the "underpowered" reviews because when you press the peddle to pass, it goes fast. The loss of storage with the mandatory third seat is a negative for us (no kids), and the 19-inch rims are, as well. Just more expensive tires, and I'm of the opinion that 18-inch wheels are the optimal size for performance and handling. (Immediately after we bought the Kia, we traded in the cheap tires and put Nokian Hakkapeliitta R3 SUV tires on because we drive in winter conditions.) I'll buy 18-inch rims with top-end "summer" tires later so we can swap seasonally. We normally but new, maintain religiously, and buy again in 10 years. Looking at what else is out there in the "low-30's" price range, I didn't really see any alterative that would have suited us better.
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2020 AWD V6 S. Bought in Santa Rosa Ca.
Karl R., 08/11/2020
2020 Kia Sorento S 4dr SUV AWD (3.3L 6cyl 8A)
11 of 13 people found this review helpful
I drove A Nissan Rogue, a Mazda CX-9, A VW Tiguan and an Atlas. No Honda, Chevy, Ford, Acura ,Or Jeep. The Kia has power, is very comfortable to sit in and operate. Good visibility. Looks great, and the dash is super easy to use. I bought the extended warranty, and the clear coat . It's my first car that's not a Honda, so lets hope it's as trouble free.
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Satisfied Customer
Ray, 01/09/2020
2020 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
35 of 47 people found this review helpful
Our 2nd KIA Sorento We had a 2017 and loved it so now we moved up to a 2020.
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