Used 2019 Kia Sorento Consumer Reviews
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Jerky transmission
I have a KIA 2019 Sorrento XLS . I like the car fine except for the transmission. It does not shift smoothly. When acceleration from a low speed it is very jerky, almost like it is slipping. I had dealer look at and they said it was fine. I am not pleased with this aspect of my KIA.
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2019 Kia Sorento
Horrible vehicle almost got my family killed due to transmissions issues on the freeway less than 12,000 miles. Took the car with issues less than 4 months after purchasing the vehicle I was driving car just shut off lights on dashboard started going on and off until car just shut oof completely did not start after 30 minutes. Dealer stated they couldn’t find any faults since engine light wasn’t on there was no way on tracing the problem. Car was purchased may/19 toook to the dealer 0ct/19 second visit 2/20 car continues to jerk was going up hills slowly felt like in every stop someone was hitting me in the back. Ended up with burn oil on transmission and bad transmission after almost killing my self and my family on the freeway had to switch to the right lane cause car stop acceleration almost a truck hit us my mother was screaming I was able to move the car to the emergency lane and the truck driver stop to help us. Was a horrible and terrified situation having kids in the car as well. I contact BBB and also consumer Kia they gave the run around I took the car for the 3rd time in March because after picking up the car from the dealer and having the car sitting in my driveway I did not drive the car but the only day I drive the car to the supermarket cause was the only car available car still had the same issues. That’s when I call Kia again come to find out looking at the papers they put a used transmission on a car with less than 12000 miles. They said on that last time they were missing a sensor and reset the transmission again! I had a aneurysm in my brain this car has cost my health to go down hill very badly after February my neurologist prescribed me aimovig and I couldn’t afford it so every day I have the worse headaches ever since all this mess. I sent the corporate a certified letter they said they’ve never received the letter and of course that’s very convenience for them. They didn’t want to help me o sent them all the papers they asked me for. I was nice dealing with them but at the end not help. We decided to just turn in the car instead of continue to make payments on a car that was supposed to be safe and realizable for our family. It was just a complete nightmare!
- LX 4dr SUVMSRP: $20,89514 mi away
- L 4dr SUVMSRP: $14,484In-stock online
- LX 4dr SUVMSRP: $14,990In-stock online
Sorento Delivers!
I love my new Sorento and am very happy with my purchase. The only thing I wish it had standard are side rails to attach crossbars but I heard those only come on more expensive finishes. Other than that, it’s an attractive smooth ride that handles well and suits my family’s needs perfectly!
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Great family vehicle!
Make sure you don't pay too much. We bought the vehicle at $25,490 all in, incl. tax. For that price you get an awesome vehicle that seats 7. We have a family of 6 so we can still flip down one of the seats in the 3rd row and have enough storage for our family. You might find that storage is limited if you really need to seat 7. But to get an SUV at this price that seats 7 is hard to beat! The 2.4L engine is OK and does the job. Some say skip this engine and go with the V6 but it will cost you more and your fuel economy goes down as well. We were originally looking at the CRV and Santa Fe XL, but the CRV does not come with the 3rd row and the Santa Fe XL does but is more expensive. We love the quality of the Sorento and you can't beat the warranty either. A very nice vehicle we hope to enjoy for many, many years.
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Ultimate Family Vehicle!
The Kia Sorento is a spacious vehicle. We are a family of five and we can fit the kids and all their stuff comfortably. We have two teenagers so having three usb ports is perfect. No more fighting about who gets to charge their phone. The dash and instrumentation lighting is really sleek and it feels and looks like a luxury SUV.
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