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Used 2019 Kia Sorento Consumer Reviews

3.9 out of 5 stars
85 reviews

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1 out of 5 stars

2019 lemon

Nicole, 02/15/2019
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
131 of 146 people found this review helpful

Buyer beware! My husband and I both leased new Kia's in August. My Sorento needs a new transmission at less than 6 months old and at 4,000 miles. We are being told the transmission should arrive on March 10th.. In the meantime I am paying a car payment on a car I don't have (at this point it is 11 days). If (big if) my car is done on time that means it will be there for 35 days! We have spoken with Randy Chacon (Kia consumer affairs lead escalated case) with no resolution. I have told Randy that I would like my car replaced with a comparable vehicle or a lease termination and refund. Randy is basically beating around bush without actually saying they will not do either. He would like to "look into some type of good will". Really not interested in "good will" at this point. My family learned a valuable lesson about Kia and how much they value their customers.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Ever since 2016 Kia is the car to buy now!

Crazy Kali from Carolina, 01/24/2020
updated 10/24/2022
2019 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 8A)
12 of 12 people found this review helpful

Yes Honda Toyota owners Kia has got your daddy now. Many moons ago before 2016 Kia was a little bit less reliable than Honda or Toyota. However Kia and Hyundai got together and made safety and reliability their core issues. Now we have a option between Toyota Honda and now Kia! While resale value for some reason still remains a problem. Overall for my dollar I would rather have more safety options and better equipment for less money then buying a Honda or Toyota. Kia can be had for the price of a used car brand new. So it's a no-brainer to go with Kia and also you get a awesome warranty far better than Honda and Toyota. The Kia Sorento has room and a very good engine in the V6 I highly recommend it in the LX 2019 version. Also I have noticed some people getting rather high mileage estimates like 200,000 out of the 2.4 liter low in model Kia Sorento 2019 so it's a no-brainer to go with Kia and also you get a awesome warranty far better than Honda and Toyota. the Kia Sorento has room and a very good engine in the V6 I highly recommend it in the LX 2019 version. Top Kia top sellers right now are the Forte, the Sorento, and of course the all new Stinger , Telluride and don't forget the little Kia Niro. I think the days of Kia bashing are over go test drive and you will see. If you do homework it's now a good car company. Things change. UPDATE: I did a lot of research before buying this car. I had had a Sonata with the V6 engine and really fell in love with the performance and gas mileage it got. I did not like the Toyota RAV or any of the other four cylinder SUVs being offered. I have so much room in the back I can take my whole house on vacation. I also have room if I needed to haul eight people. I get 30 miles per gallon City and 35 to 38 on trips. I can get up to 125 mph in about 15 seconds. Love the handling of this vehicle. I bought it used with only 19,000 miles I now have 40,000 trouble-free miles. I highly recommend the V6 in the Sorrento. I think like quit making it in 2020 because of the Telluride

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
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Interior
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5 out of 5 stars
Reliability
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5 out of 5 stars
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1 out of 5 stars

Worst Car I have Owned

Frank Kivler, 06/24/2019
2019 Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
70 of 78 people found this review helpful

I bought this car and loved it!! After 1000 miles, it started being jerky when starting out and slowing down. Brought it back to the dealer 5 times. The dealer had a "transmission expert" flown in from KIA. After 6 weeks I was emailed a poorly put together emailed from Kia corporate. It said that all 2019 Kia Sorentos with the new 8 speed tranny all exhibit this jerky operation and they would not fix it, buy it back or trade it for a different model. After consulting with a lawyer, I found that I would just trade it in for a different make car. Cost me a bunch of money. I hear there is a lawsuit being put together for this. I have never been so poorly treated by a car manufacturer. Never again!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

A Vast Improvement Over Other Cars

Mike McIntyre, 05/30/2019
2019 Kia Sorento LX 4dr SUV (3.3L 6cyl 8A)
33 of 36 people found this review helpful

This car is great for a lot of reasons, but I got it for a way to escape the cost of an RV, and still be able to sleep two people confortably. Of note is the quiet, smooth ride and descent mileage despite the V6 we bought. Great mileage at 24 mph for a heavy car with a 6 cylinder engine. We have driven 13,000 miles without a single complaint.

Safety
5 out of 5 stars
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Interior
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Comfort
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Value
5 out of 5 stars
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5 out of 5 stars

Try the rest then buy the best

Rob McCarty, 08/20/2019
2019 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 8A)
11 of 11 people found this review helpful

great way to travel quite, smooth, and above all safe. Seats are very comfortable, V6 and 8 speed so smooth you never feel a shift. The harmon kardon surround sound stereo is better than most home systems. Third seat is tight but works in a pinch. Love the Hugh sunroof keeps it light inside. The smart cruse is great and the lane assists keeps you on tract if you look away from the road for a second. Lots of load space with the second and third row sets closed. Did comparison drives with other suvs in same category. Most have I4s some turbocharged but the V6 is by far the smoothest quietest engine of the group. don't take my word do you own test run and compare as i did I am sure you will agree with me after you compre.

Safety
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Technology
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Performance
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Interior
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Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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