Used 2019 Kia Sorento Consumer Reviews
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Kia Sorrento #1
A great vehicle for your family reliable transportation safety is a plus specially plenty of room Comfortable I recommend this vehicle as A family vehicle
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black spots on chrome
One week after buying car noticed black spots on window chrome .Took back to dealership was told it was normal but could talk to factory reps .Was told by factory reps all models have same problem so if they replaced it it would be same with replacement chrome would be defective also and would cost a lot to change so they would not do anything .And it did not affect value of car.If you bought new kia check chrome .
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- SX Limited 4dr SUVMSRP: $21,45944 mi away
- LX 4dr SUVMSRP: $12,99914 mi away
- LX 4dr SUVMSRP: $12,49520 mi away
Lots of issues
Bought a brand new 2019 sorento, the heated seats kept coming on by itself! When it's 95 degrees and Seats heat up that's no fun. The heated steering wheel also comes on time to time. I have taken it in several times and they keep saying they don't find a problem. Then the warning for forward collision system, auto hold and other lights keep coming on. Took it in again, they give me excuses as it's my imagination, I tell them when I am stopped at stoplight or stop sign it feels like something pushing the brakes further. Finally they find that the heck u system, part of the computer that controls the brakes and other components has to be replaced, it's a 2000.00 part! Thank goodness it's under warranty! I still think they should replace my vehicle!
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Boring, unrefined and costly
I purchased the vehicle brand new in 2019 somewhat impulsively because I needed a vehicle that could easily tow 3500-5000 lbs. This seemed to garner positive reviews, had most of the features from my previous vehicle (2017 Accord Coupe Touring) and was the only manufacturer offering 0% financing at the time. It was also the lowest price vehicle of the alternatives that met my need, albeit still over $50,000 (Cdn). I commute about 180 kms a day, 3-4 times per week. I feel safe in the vehicle in highway traffic, it handles snow and slippery conditions very well (with properly equipped winter tires) and the driving assist features are helpful in stop and go traffic. The vehicle is comfortable and well designed. Mine has the nappa leather with ventilated seats which I like when I'm commuting in a suit on hot days. It is not a sexy vehicle, it has a generic appearance that is already looking outdated. I'm surprised at the number of door dings, scratches, paint chips that have amassed in my two years of ownership. My previous Honda vehicles stood up much better. I was also disappointed with the front plastic nose piece which cracked quite easily and severely after a piece of tire tread hit it on the highway. Overall, the vehicle's body and paint do not seem to match the quality of more established Japanese competitors. The driving dynamics are bland. To be fair, I wasn't expecting much nor did I purchase the vehicle for this reason. However, I do find the engine to be sluggish and hesitant. This was not the case at first and I only noticed this after agreeing to the dealership's recommended fuel service. I was assured these GDI engines require this service regularly. If this is true, then so be it - but it seems too coincidental that my engine started to feel sluggish after getting the service. I've had many problems with my steering. It almost feels like I have a broken belt in my front tires. I've changed the tires between seasons and rotated them periodically, that's not the problem. It is a consistent feeling but the dealer won't acknowledge the issue.But they did recommend an alignment to address the issue. I agreed and no difference. The cost of maintaining this vehicle is high compared to my previous vehicles and my other vehicle (which is a 2019 Mercedes). I find the dealer pushes maintenance on a schedule that does not align with the schedule set out in the Owner's Manual. I recognize this is a dealer related issue but adds to my frustration in owning the vehicle. I know Kia is becoming a highly popular brand and the styling seems to be quite nice in the newer Sorento and other models but I've declined the many, many attempts to get me to trade in my current vehicle for something newer. I am paying the car off aggressively and will be trading it in on something more predictable - likely an MDX/Pilot.
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NICE RIDE
to me the 2019 Kia was a little too big, i don't care for the 3rd. row seat, it's a great SUV for a growing family
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