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Used 2017 Kia Sorento SUV Consumer Reviews

4.3 out of 5 stars
92 reviews
...16

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Pros
Cons
5 out of 5 stars

Smooth ride, great fuel economy, comfortable seats

Steve1049, 09/29/2020
2017 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
1 of 1 people found this review helpful

This is the first SUV I've ever owned. But before buying the 2017 KIA Sorento LX, I test drove the Highlander, Pilot, Rogue, and SanteFe. Out of all of them, the Sorento had the most comfortable seats and seemed to get the best fuel economoy. Even better than Toyota. I also got an aftermarket grille and 4 eyed fog lights for the front fascia to spruce up the looks and it catches a lot of people's attention for standing out. A lot of people are surprised it's a KIA with how nice the interior is and how sporty it looks. Mine handles the bumps in the road well and it drives very smooth on most road surfaces. The backup camera is very wide angled which is helpful to see who is coming down the road when backing out of the driveway. And since I got the LX model with AWD with the 4 cylinder engine, I'm literally averaging 25 city and 31 highway. That's truly amazing for an AWD mid-size SUV. I definitely recommend the Sorento. I racked up a lot of miles in less than a year of owning it and I've had zero issues with it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Our 2017 Kia Sorento V6 AWD

Jim Loosli, 12/13/2020
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
1 of 1 people found this review helpful

We just traded our van a Pontiac Montana for this 2017 Kia Sorento today it handles really good has so many options ride is so different than a van, much more comfortable, seats hug you, nice interior. Have two friends that purchased the same make and model and are happy with their purchases. Plus we had option to purchase seven year warranty which we did bumper to bumper also included motor and drivetrain, plus roadside assistance.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

OK (so far) but educate yourself before buying one

Matt PSU, 12/29/2020
2017 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
1 of 1 people found this review helpful

We have nearly 38k miles so far. It's been reliable (SO FAR!). We purchased this before we understood the reality of the Hyundai/Kia Theta II engine failures/fires/recalls/lawsuits. I own a Hyundai vehicle with a similar Theta II engine that died, and Hyundai did replace that engine for free for me. Overall, we are happy with the purchase. We chose the base trim (FWD 2.4L) with the convenience package with upgraded leather seats and Android Auto. It was a solid value. The 2.4L motor is powerful enough for city driving and pulling out into traffic. However, highway passing takes some planning. It's obvious that Hyundai had to gear the car a bit low to compensate for the 185hp motor, so that really cuts into the fuel efficiency. The electric steering is OK and the ride is fine for a vehicle like this. There is a ton of space in the trunk, including the under-floor storage area. The tether latch for the child safety seats is challenging to snap into place, but the seats did fit OK. Sometimes the driver door latch doesn't pull open cleanly, but the proximity key works great. The sound from the base stereo is passable, but I will say that the Android Auto generally works well. The OEM tires were decent in rain, but terrible in snow, so we fitted some Nokian WRG4s on there. That seemed to help. The car does handle decently for what it is, a midsize SUV. For some reason, I'm constantly adding air to the tires in this car. I also wish that the car had the blind spot monitors standard, because the visibility is only OK out the back. My biggest disappointment (besides the engine recall) is the woeful fuel efficiency. We purchased the front wheel drive version with the most efficient engine, and with no 3rd row seat. Yet, my wife gets only ~18mpg with this thing (albeit with a fair amount of city driving). There are much, much larger SUVs with 100+ more horsepower that somehow do better than that. This thing has direct injection no less. It's just pathetic. If you are seriously considering buying a Sorento, make sure that you fully understand the Theta II engine lawsuit settlement that covers the 2.4 and 2.0T motors. Understand that they must give you a new motor if anything in the short block fails. Don't buy this car until you do your research and fully comprehend what you're getting into. Not only do the motors fail, but many of the replacement engines did catch fire. If you do purchase, follow the EXACT maintenance schedule. Ask the dealer about the lawsuit, and if they play dumb, WALK OUT THE DOOR. If you can stomach this situation, then your reward is a free new engine for the life of the vehicle. Pros: - value - "lifetime" engine warranty (thanks Hyundai/Kia!) - interior design - Android auto works fine - cargo room (when compared to SUVs at this price point) - reliability (so far... ask me again at 100k) - proven 6 speed transmission Cons: - bottom-rung Kia dealer network - poor mpg (~18 mpg). Seeing as we bought the most fuel efficient trim, we expected better than this. - spectre of a failed engine, recalls, lawsuits, and fires that kill the resale value of this car Overall, knowing what I know now, I wish that we'd stretched just a bit and bought a Highlander. We'd come out on top in the long run, due to depreciation, and we wouldn't have a car that everyone knows has a bad engine design.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Really disapointed with my 2017 Kia Sorento

Kelly Rosky, 08/19/2022
updated 02/22/2024
2017 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
1 of 1 people found this review helpful

Second owner for my 2017 Kia Sorento and my transmission went out with 58,000 miles on it in August of 2022. Still within 5 years, right? Nope, I called to verify and the warranty expired in May. It's based on the purchase date and they stick to that. No coverage. The parts guy at the dealership said "with a car that old" he didn't know how long it would take to get a new transmission and he didn't even know if they made them anymore! A car that old?!? Sheesh! I drove my 2010 Ford Expedition for over 300,000 miles and all I ever had to do was replace the brakes. Its true what they say; they just don't make 'em like they used to. Update: the engine seized up at 73,000 miles and had to be replaced. At that point I'd paid more in repairs than I did to purchase it initially. What an absolute lemon! I sold it after 3 years and bought a Toyota Rav 4 instead. Love my Rav 4!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Warning Don't buy this vehicle

Terri Q, 02/24/2017
2017 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
17 of 70 people found this review helpful

This Sedona did not come with your safety and comfort in mind. First of all you cannot have the recirculated air on at the same time as your fan. So you have to endure car exhaust fumes if you take any trip. Second which is even worse, the seats are uncomfortable for traveling and there is no remedy for that because you cannot use a cushion or seat cover. If you use a seat cover or a thin pad, no matter how much you weigh it turns off your airbags making your safety at risk. This was not a smart deal. I called Kia to find out how to turn the airbag on at all times. They said you will just have to live with it.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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