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Used 2015 Jeep Renegade Consumer Reviews

3.3 out of 5 stars
141 reviews

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Cons
2 out of 5 stars

Should have bough a different vehicle

Bakari, 01/28/2016
2015 Jeep Renegade Sport 4dr SUV (1.4L 4cyl Turbo 6M)
7 of 7 people found this review helpful

I come from a Jeep family and this is NOT a Jeep - the new Renegade is a flat ouT LEMON! The electrical system is as faulty as it can possibly get. Door locks went out before the first oil change - had to climb in through the trunk to get into my car. At the dealer and he said it will be 2 days before they even look at it. Asked what the issue "could be" and the look the service manager gave me was grim, then he said, "could be anything". I bought a brand new car because I didn't want used car problems. Aside from the electrical sysyem, which in itself will cause u to take a crowbar to the thing, it's noisey, sluggish, slightly uncomfortable, it handles like it's 10ft off the ground instead of 2ft, the turbo kicks in only after you have abused it into the 3,500 rpm range, the uconnect system is faulty, it has HUGE blindspots, and is overall not a good value. Also, the dealerships (bought mine at Nyle Maxwell in Austin Texas) have no - NO idea on how to fix this vehicle. It's like they don't have a clue how to fix the car at all. I swear this vehicle runs on Windows from 2000, and gives you the blue screen of death. In retrospect I should have bought an old beater or a bicycle. At least I would know what the issue is. I will never, ever buy another Jeep or Crystal er product again. Ever. NEVER. They are crooks, selling a faulty product with cool advertising - nothing more. Before you buy one of these pieces of absolute dog crap, look elsewhere. You may think you will be happy in this vehicle, but trust me in less than 60 days you will be at the dealership wondering how you got into this mess and you'll be stuck with a lemon and a fat monthly payment. Overall I'm greatly disppointed and I feel ripped off.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Engine Seized at 1200 Miles

Jessica, 01/29/2016
2015 Jeep Renegade Limited 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 7 people found this review helpful

Bought the car on November 28th, 2015. On January 5th the engine seized. Had it towed to the dealership that day and they had no one to work on it until the 13th. They spent the day tearing it down and the next day was when they found the issue. Supposedly a bearing was spinning in the engine and caused it to seize. They ordered my "new engine" on the 14th and informed me my engine was scheduled to be put in on the 25th. My husband went to check on it the 26th and the service department had told me the wrong day. My engine is supposed to be put in on the 29th. I am a week away from a month of not having my brand new vehicle. I made a request for repayment of the loan payment for January. They will not even consider it until I have the vehicle back in my possession. This is the second vehicle that has had to be towed back to the dealership after roughly a month of owning it. The first was my husband's Rubicon with a cam shaft position sensor issue. I will never own another Chrystler product again.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Loved it at first.....

Sandy, 01/14/2016
updated 01/18/2018
2015 Jeep Renegade Latitude 4dr SUV (1.4L 4cyl Turbo 6M)
15 of 17 people found this review helpful

I purchased my Renegade in August and for the first two months it was great. Then the brakes started squealing, and I mean loudly, every time I went to back up after the car had sat for any length of time. The transmission started to go, then hesitate, before jerking forward and continuing every time I go from reverse to drive. Took it in for service and they said they did computer upgrades, but had no idea about the brakes, since they couldn't replicate the noise (car hadn't sat any length of time when I took it in). After leaving the dealer, I discovered the so-called "updates" have now made it to where my emergency brake automatically engages every time the vehicle is put into park (totally NOT needed on an automatic!!), and now my rear wiper will sporadically come on by itself when the front wipers are turned on. Now my brakes are starting to also squeal going forward and still trying to get the dealership to fix these issues. I would suggest waiting to buy this vehicle until they get all these bugs worked out. Just google "Jeep Renegade Brake Squeal" and you will see this is a very common complaint. Would really love this Renegade if it acted like a brand new quality vehicle!! Just an update: My transmission was just replaced under warranty, and now is worse then the old one! It does not want to shift into 9th gear, my gas mileage has gone from an average of 26 - to 31 mpg, down to a high of 22 mpg. Downshifts hard, doesn't shift correctly, sounds louder....I could go on and on. Fair warning, don't waste your money, and forget about a good resale value too!!!!!!!!!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

What a let down. This was the worst automobile .

John Geyer jr, 09/29/2015
updated 10/01/2018
2015 Jeep Renegade Latitude 4dr SUV 4WD (1.4L 4cyl Turbo 6M)
23 of 27 people found this review helpful

My Renegade is now back at the shop for the 4th time. They replaced the top end of my engine, transmission work, car locked me out (electrical). Now it's back in for engine and transmission problems. The dealership (Rockaway Chrysler Dodge Jeep Ram) is horrible. They are now on their 3rd Service Manager in the short time I've owned this lemon. I even spoke with people at corporate and they really aren't helpful either. On one occasion the car came to a halt when I was getting on the pkwy. I almost got crushed thank God for the alert truck driver behind me. The service depts favorite line is code upgrade. I can go on about how bad this jeep , but it falls on deaf ears.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
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2 out of 5 stars

Regrettable purchase

Kyle G., 02/12/2016
2015 Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
27 of 32 people found this review helpful

Let me start this review by stating that I just traded in my 2015 Trailhawk after 10 months of ownership and 11,485 miles, and I couldn't be happier! I entered my purchase back in April 2015 thinking this was going to be the answer to my many vehicle needs: 4x4/offroad capability, adequate cargo space for trips to the beach with the dog, great gas mileage for my weekly commutes to sales calls, and a reliable vehicle that held it's value for years to come, due to the Jeep name pedigree. Boy was I wrong. My problems started the evening I brought it home. I noticed the next morning after purchase that there was a puddle of clear liquid under the front of the car. I thought it was residual dripping from being washed the day before, but the dripping hadn't stopped after 24 hours. A quick smell of the liquid revealed it was alcohol based and not water. I discovered that the washer fluid pump was leaking. After a quick and unsatisfying call to the dealership, where they wanted me to make an appointing for 2 weeks out, I removed the pump myself and sealed with black RTV silicone to solve for the problem. Flash forward a few months an a couple thousand miles, and I started getting an awful screeching sound when starting the vehicle from cold. It would intermittently happen at first, but became increasingly more frequent over the next month, and eventually screeched constantly. My first trip to the dealership yielded the response of "we cannot recreate the sound, therefore cannot resolve for it". Funny that the next morning after returning home, it made the same terrible sound. A second trip to the dealership, and request of a different technician, revealed that the serpentine belt was cracked. It was replaced an the screeching went away. During this visit, they also serviced the front brakes, which made a terrible squeal under moderate to light braking once they had warmed up. Very annoying and embarrassing. I haven't event gotten to the worst part about the Jeep Renegade in my opining, which is really a two-part issue. First is the terribly small fuel tank. At only 12.7 gallons, I had to fill up twice as often as a companion vehicle during a trip from Florida to Tennessee. Really made for a slow trip needing to stop every 300 miles. The range of the vehicle left a lot to be desired. Second, and what I feel is the absolute biggest issue with the Renegade (in Trailhawk trim at least), is the drivetrain combination of the 2.4L, 4 cyl. engine and the 9 speed transmission. Accelerating at speed, passing on the highway, and overall highway drivability is the worst that I've ever experienced. You literally have to floor the accelerator to achieve any passing capability, and passing vehicles on a 2 lane, dotted line road is beyond terrifying. I can't begin to describe how terrible this motor and transmission combination is. The computer constantly tries to put the car in the highest gear possible to save on fuel, which causes CONSTANT downshifts. I can't imagine the durability or longevity of the transmission internals due to the accelerated levels of wear and tear that this causes. I could spend hours nitpicking this vehicle, but I'll spare the readers and my fingers. All told, I'm beyond thrilled that I was able to trade out of this vehicle. Unfortunately, the Renegade dropped 1/3 of it's value (as mentioned in other reviews) in less than 10 months. Be weary/cautious of this, as it does not carry the Jeep pedigree/name into it's resale value. Buyer beware and best of luck with your decision!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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