2025 Jeep Grand Cherokee SUV Consumer Reviews
Pricing
Laredo A - $38,490 MSRP
Edmunds suggests you pay
$35,872Prices based on sales in SC thru 6/9/25
Final assembly in USA
jeep junk
J R Westerly, RI, 01/28/2025
2025 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 11 people found this review helpful
i purchased a new 2025 Jeep Grand Cherokee in December 2024. After driving only 800 miles, it stopped running. AAA brought it to my nearest Jeep dealer for repair. Three weeks later, it is still not fixed. A Jeep trouble shooter tech could not figure it out either. I want to trade it in and contacted Jeep customer service for help to pay for the new trade in, but they refused to give any compensation. Overall Jeep has been a good product, but if you get a bad one, you are on your own with no help from Jeep. Very disappointed!!
Worst vehicle and worst company
David, 01/19/2025
2025 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 11 people found this review helpful
I ordered a brand new fully loaded Grand Cherokee L and was so excited about it. The vehicle did not work properly the day i picked it up and it was in the show getting fixed monthly. Electrical problems, mechanical problems and once they had the vehicle for a month trying to g to repair it. Jeep would not replace my lemon so i sold it for a huge loss 14 months after i bought it. Jeep company will never, never see a penny from me again. Lithia also will never again make a dime off me. A friend of mine also had an identical experience with the exact same vehicle and dealership. One star is one too many for that piece of junk.
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2025 Jeep Grand Cherokee for sale near you
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Stunning, But a Total Lemon at 300 Miles
2025JeepIssues, 03/14/2025
2025 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 11 people found this review helpful
Great looks and drive, but totally unreliable with very weak customer support, based on our experience. Wouldn’t consciously recommend this car to my parents, friends, or anyone… maybe to my enemies. Brand-new 2025 Jeep Grand Cherokee Summit Reserve, stunning car, but ours died at 300 miles due to a major electrical defect. Jeep forced invasive repairs, but it failed again. Obvious lemon. In our experience, Jeep Wave has been helpless. Jeep Retention is stalling—no callbacks, no emails, and preemptively labeled us ‘High Risk’ in their system. They dismissed a rightful replacement or buyback, instead pushing lowball offers and arbitration, disregarding consumer protection rights. This is Stellantis’ (FCA) failure. If you’re in a similar situation: Hire a lawyer, file with the Attorney General, and demand your rights. Unethical. Unacceptable. How is this happening in the U.S.? The Good: - Beautiful inside and out (Summit Reserve) - Great features—massage seats, McIntosh sound system, etc. - True SUV with air suspension—not just another crossover - Comfortable family ride with smooth and responsive driving dynamics (V6) - Good value and safety, on paper - Made in the USA The Bad: - Inconsistent reliability (hit or miss) - Steep depreciation - Weak customer support - Lack of commitment to consumer protection rights - Our dealer has expressed frustration with Stellantis/FCA
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New car!
Jj, 05/07/2025
2025 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
This car has lots of pep I like the looks. Seats were very comfortable. Dashboard is easy to see and to navigate.
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Worst functioning car ever!!!
Cass, 04/19/2025
2025 Jeep Grand Cherokee Altitude X 4dr SUV (3.6L 6cyl 8A)
0 of 0 people found this review helpful
-the fact you can accidentally turn the car into manual mode is a liability! - you can’t see the buttons on the dashboard because of the layout