Used 2018 Jeep Grand Cherokee Consumer Reviews
Used Grand Cherokee for sale
Low Quality
ASCA28, 02/17/2023
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
December 2017 I traded in a car and purchased a brand new 2018 Grand Cherokee Altitude. The car has been unreliable over the last 5 years. Currently I have 40K miles and have had the following work done outside of regular maintenance: new battery (19K miles), new steering wheel (heated steering has never worked), check engine light (torn hoses), new touch screen (completely delaminated) and most recently a new radiator, thermostat and hoses all before my 6 year financing was up. Luckily during the sales process I had an odd feeling that I should get an extended warranty and bought the 7 year/75,000 so Jeep has had to pay to fix this junk car. Jeep used to make quality vehicles, my brother drives my old 2003 Grand Cherokee and my dad has a 2004 Wrangler that have had fewer issues than my car. It is unfortunate because I love the Jeep brand, but I guess having a car for 5 years without issue is too much to ask for.
Solid SUV
Holzer, 01/03/2022
updated 07/06/2022
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I have put about 80,000 km on my GC Summit with a V6 and with the Harmon Kardon sound system--it has met my expectations. The V6 provides enough power for towing and acceleration--it is also pretty quiet which I really like (especially with the HK system). Gas consumption is just more than my previous V6 2008 Escape even though the GC is much heavier (it much better than the V8 hemi). The GC is almost in a class of its own as it is much more 4WD capable than many other SUVs and is less expensive than Land Rovers or similar. It would be interesting to see a review of mid life SUVs with respect to reliability and customer satisfaction.
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2018 Jeep Grand Cherokee for sale near you
Showing 3 of 289 listings
- Limited 4dr SUVMSRP: $12,99813 mi away
- Limited 4dr SUVMSRP: $14,70022 mi away
- Altitude 4dr SUVMSRP: $12,9993 mi away
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Looks good but poor quality
Ryan, 03/29/2021
2018 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Originally went in to buy a Wrangler but fell in love with the look of this while I was walking on the lot. I wish I hadn't. Mere days after purchasing, I was trying to show some of the features to a friend and the Jeep shut off. Battery was defective and took 4 days to replace. My car was in the shop for 8 of my first 12 days of owning it due to a chip in the paint that they couldn't get right, in addition to the battery issue. Over time, the navigation would put me in the wrong location and the time would steadily increase one or two minutes incorrect. Eventually, my GPS had me located 20 miles off the coast of New Jersey in the middle of the ocean (I'm in Maryland) and the time was off by about 30 minutes. I took it in for service and they said I needed a new radio. I've been working with Chrysler and they've recommended replacing the radio 4 times, after the first 3 attempts were all "defective" per their "expertise." I had been working on this case for almost 4 months and finally just pulled the plug and sold it. Terrible customer service and a lack of empathy for someone who spent $40K on one of their vehicles. Steer clear of this one. Jeep has good brand recognition from the olden days but quality has dropped tremendously.
Excellent vehicle
Terry Shaw, 07/19/2020
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I leased this vehicle in 2018 and I just bought it after the lease. I know this vehicle and its beautiful and the Color is just right. I got the White wit the Black 20 inch Wheels and put red Caliber covers on it and people thought I had a SRT. The vehicle is highly dependable and that is what I needed. Im satisfied with this one.
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Most exciting I have ever owned !
Ter Ter, 10/29/2019
2018 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
3 of 3 people found this review helpful
I have owned the Mercedes S 65. Cost $148,000. Very nice first class. I also owned A Porsche Cayenne GTS. It cost $125,000. Again nice quality SUV. But was bored with it in 2 years. This jeep SRT is a man’s car. cost $70,000. It is just as powerful or more powerful. Forget low profile tires. The jeep has full size tires rides. It has a masculine feeling compared to low-profile tires. The exhaust system has a sound Of POWER ! It’s not a “soccer moms” car. I DRIVE my Jeep, And it is indestructible at 20,000 miles with no service except change oil.
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- Performance
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- Comfort
- Reliability
- Value