Used 2018 Jeep Grand Cherokee Consumer Reviews
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Looks great! But worried about LT reliability.
Mike C, 03/06/2024
2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Pros: ► Aesthetically very pleasing with what I would consider a timeliness look. I like the WK2 models even better than the new 5th gen WL models that came out in 2021. ► Love the Heritage Edition 20" two-tone wheels, by far my favorite of any JGC wheel option over the years! ► Well-equipped with lots of creature comforts (too many to list). I especially like the safety and convenience package (adaptive cruise control, parallel park assist, blind spot monitoring, rear cross-traffic alert, etc). ► Uconnect 8.4 system is easy to use, decent sized, and well thought out. ► Pentastar V6 engine is more powerful AND more economical than the V6 on a Toyota 4Runner. Add-ons: ► Mopar smoke-colored bug deflector on the hood looks nice and helps prevent rock chips on the edge of the hood. ► Mopar roof rack cross-rails are aerodynamic, sturdy, and a good bit cheaper than Thule. Bonus: the end caps have little Jeep "easter eggs" on them. ► Mopar rubber floor mats have deep grooves and are non-slip. A must-have IMO. ► Mopar retractable cargo cover keeps tool kit and anything else I need to store out-of-sight, less likely target for petty thieves (big city problems). Cons: ► Transmission shudders when shifting into drive or reverse after a cold start. Worried about long-term reliability and high repair cost reported by other owners. This is the second WK2 model I've owned, both with the same issue. ► Gas pump at certain stations repeatedly shuts off - there is something wrong with the filler neck/evaporation system in these vehicles. I often have to fill up manually without engaging the auto-fill lever on the pump handle, which is super annoying. This is the second WK2 model I've owned, both with the same issue. ► Low quality leather seat bottoms started cracking even before the warranty period was over. If you can afford it, I'd recommend upgrading to Katzkin aftermarket option. ► Uconnect infotainment system touch screen has a well-documented history of delamination issues. Mine was luckily already replaced by the original owner when I bought it, but I'm worried that it may eventually happen again. This is the second WK2 model I've owned, both with the same issue. ► Auto stop-start is a bunch of CAFE-driven nonsense considering that it would take longer than the life of the auxiliary battery (~3 yrs) to recover its replacement cost in fuel savings ~($120-150) while the engine is at idle. I'd rather just have 1 big battery and no stop-start. ► Battery replacement is a PITA - both the main one and the aux are under the front passenger seat in a very tight space.
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Massive V8 Horsepower-Torque.Comfortable Ride.
DJM, 12/20/2021
2018 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I knew going in that the gas mileage would be bad. But I want that V8 power that we had back in the 70's. In that regard, there is absolutely no disappointment here. The 360 horsepower and 390 pound feet of torque available with the push of your big toe will get you up to highway speed quickly and effortlessly. If you really put your foot into it, the engine will literally roar. It's not like the turbo charged 4 cyclinders, or even the supercharged V6's. This thing screams like only a Hemi will do. The feeling is addicting. It launches this 2 1/4 ton vehicle with authority! The first time you do it, it's a little intimidating. I could go on all day about this, but let's move on. The shifts are crisp and well placed at medium acceleration. No complaints. At city speeds, the shifts can be a little off when the vehicle is cold. First gear hangs on too long and everything takes a while to come together until the vehicle warms up. For an American vehicle, its still not bad. It doesn't come close to the precision shifts of my wifes Acura. Nor does it have the tight or solid feel that you get with a Honda or Acura transmission. But it's a Jeep. It can do things other SUV's can't do. This thing will push you through 10 inches of snow and 2 foot drifts. It won't leave you stranded at a stop light not being able to walk through the several inches of ruts that get left behind after major snow storms that we get in the upper midwest. If you need to hit some heavy trails, it'll do it. When I'm in the Jeep. I know I have the performance, comfort and ability to overcome any obstacles I may run into along the journey. Not least of which is that the Harman Kardon 19 Speaker (More like 12 Speakers, but that's marketing for you) 910 Watt system will rock you through rush hour. And the well-sealed windows and Active Noise Canceling will drown out the annoying assault of noise that surrounds you in daily commuting. If I have to hear noise, I want it to be MY noise. The Jeep Grand Cherokee Overland V8 is expensive for most people. Me included. But, you are getting good things for that hard earned scratch. Again.... Performance? Awesome! Comfort? Supreme! Handling? Meh....it's more or less a "truck", but a well handling truck. Then there's the look of the vehicle. This may be polarizing to some. But for the most part, I think it can be agreed upon that this is really an attractive vehicle. The body lines are well thought out and designed. The length to width ratio creates a sense of strength and purpose. You can take pride in ownership of this vehicle. They are desirable. Not everybody is fortunate to be able to acquire one. Let alone the Overland model with the adjustable air suspension, top end stock audio, and this level of performance. Now the downside. This is my second Jeep Grand Cherokee. My first was a 2015 Limited. I loved that vehicle as well. Right up to the time some idiot broad sided my rear passenger side and just deflated my feeling about the vehicle and caused vibration in the vehicle at speeds over 65 MPH, that could not be remedied. But before that, the vehicle had a coolant smell after each use. I had the radiator replaced and it still had the leaky radiator smell. This 2018 Overland has the same issue. After use, there is strong coolant smell. Is this a design issue with the block and manifold materials? Are they simply cheaping out on their radiators? It's something I would look in to further on my next Grand Cherokee purchase, but I haven't seen any consistency online when it comes to complaints about this issue. So maybe I've just had some bad luck in that regard. There was also one time where the vehicle had sat idle for 3 weeks and the air suspension had leaked on the front passenger side. This causes an alert in the dash Message Center. The message indicated the vehicle need to be repaired immediately. I had just purchased the vehicle. It was a Certified Vehicle, which in Mopar speak, means very little. You don't get any kind of bumper to bumper warranty unless you pay for it. So it wouldn't be covered. I do have a "free" Lifetime Powertain Warranty, but nothing more. The vehicle only had 30000 miles on it. It had just gone out of warranty 2 months earlier. Anyway, I took a shot on driving slowly down the road, turning on the performance mode of the vehicle, which drops the vehicle down for aerodynamics. All of the suspension on each wheel dropped down. Great! at least the vehicle was now level. I then took it out of performance mode and back into standard driving mode, at which point the vehicles air suspension increased in height at all four wheels and leveled. It actually "fixed" itself. So no towing fee, shop diagnostic fee, suspicious repair fee and massive inconvenience of not having my vehicle. It's been 5 months now and the issue hasn't resurfaced. So hopefully it was a sticky valve or BCM voltage glitch and this won't happen again. I'm hopefull. All that said. I would still buy this vehicle again. I'm very happy with the feel, the size, the performance, the comfort and the look of the vehicle. No vehicle is perfect, and I’m probably the exception when it comes to vehicle reliability. So take my particular issues with a grain of salt. I’d say the odds are about 95% that you would be very happy with your purchase. But get the Bumper to Bumper warranty for the first 18 months. If anything is going to happen, it’ll happen in that time.
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2018 Jeep Grand Cherokee for sale near you
3 of 179 listings
- High Altitude 4dr SUVMSRP: $8,50095 mi away
- Limited 4dr SUVMSRP: $20,18694 mi away
- Sterling Edition 4dr SUVMSRP: $22,14990 mi away
See all 179 listings
The
Alex K, 11/11/2018
2018 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 10 people found this review helpful
Just picked up a 2018 Grand Cherokee Limited 4x4. Other options included blind spot detection / sun roof. Incredible vehicle, I upgraded for a 2009 Saturn Vue so it was quite a step up. I really enjoy having Carplay in - iOS 12 implementation of Carplay allows Google Maps to show up on the screen, which is an upgrade over Apple Maps. The 3.6L V6 is pretty efficient, I'm averaging just around 20 MPG. I researched the vehicle the better part of a year - the Grand Cherokee at this point in the cycle has 'good bones' - a lot of the quirks from when the vehicle was originally launched in 2014 have been worked out. Interior layout is well thought out, materials & fit and finish are high quality. Very pleased with my purchase, it's been a great vehicle in the 1500 miles I've driven it thus far.
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13 Months in and still outstanding
Mike, 01/01/2018
updated 01/25/2021
2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
12 of 16 people found this review helpful
Three years and still love it. Not driving as much, of course, but still a solid fun sturdy but sporty ride. No problems.
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Wanted a Wrangler or Grand Cherokee. Easy choice.
Doug B, 11/04/2018
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 17 people found this review helpful
Hi folks. I was driving a 2015 Lexus GS350 AWD and was bored to death. Don’t get me wrong, I wasn’t suffering in any way; it’s a fast, comfortable car. If that’s what you want you can get a loaded Honda Accord 2 liter turbo with 252 HP for $25,000 less, though it won’t be all-wheel drive or have the Lexus name, which I don’t care about. So after about 6 months I was missing having an SUV wishing I’d bought won. Fast forward to 2018. The new Wrangler JK was out, and I watched all the videos. Same engine but more civilized interior and compliant ride. I saw it at the NY automobile show and was salivating. People couldn’t wait to get into it, especially kids. At the same time, I was intrigued by the Grand Cherokee Trailhawk, which debuted in 2017. This is the most rugged of the Grand Cherokee models. Now I should point that I don’t go off road, though I did run over someone’s flowerbed once. But I still wanted a highly capable SUV for northeaster winters and skiing. My favorite features are: • Kevlar-reinforced tires! I know I won’t be in a shootout anytime soon but that sounded pretty cool • Huge panoramic sunroof • Highly bolstered leather seats from the SRT—the limited does not have these • Steering-wheel mounted controls to make calls or send texts without sacrificing safety • Plenty of power • Absolutely outstanding comfort and ride (more on this in a moment) • Standout black hood decal • Beautiful color scheme with no chrome—very bold and eye catching • Great standard sound system • Heated steering wheel, and seats front and rear • Reclining rear seats • Tons of cup holders and USB ports front and rear • Blind spot monitor (not available in all Grand Cherokee models) • Roof rails As I said, I had wanted a new Wrangler JL and I drove it. It’s a very unique vehicle, but it’s not in the same category as the Grand Cherokee. Not a bad thing! But if you’re deciding on the 2, as I was, you need to drive them both. The Wrangler has the vaguest steering I’ve ever experienced. You have to drive it to understand. Over about 60 miles an hour it sort of sways from one side of the lane to the other, and you have to constantly course correct. It makes sense not to have tight steering when you are driving on rock trails, but that’s not what I do. Also, there’s quite a bit of wind noise. The Wrangler is an incredible vehicle and owners absolutely love them. Resale value is among the highest of any vehicle, and it looks awesome. I had a choice to make. That choice escaped when I drove the Trailhawk. We drive 4 hours to see our son in school and I honestly could not see driving it in the Wrangler. Too much work. The Trailhawk drives just beautifully, and you ride in great comfort and security. For me it was an easy choice and I could not be happier. If I had the money would I buy both? Quite possibly! Now, it is a Jeep so it’s not free from problems. The first recall, on the cruise control, was after a month. Also, the key fob is not very sensitive. Meaning when it’s in your pocket and you go to lock the doors it might not work. I often have to take it out and hold it by the door. By way of contrast, my wife never takes her Honda key out of her purse and her 2017 CRV always unlocks and operates flawlessly. Also, the pop-up weather alerts are annoying and you cannot stop them. Distracting. I believe this is a Sirius feature. I did splurge and buy the $3,000 lifetime warranty. I know, I know, it’s a ton of money. But again, it’s a Jeep. The peace of mind knowing that all engine, transmission, and electronic parts are covered forever is worth it to me. I may get other vehicles down the road but I’ll always have this beauty. It’s a keeper. If you have any questions, please let me know!
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