Used 2018 Jeep Grand Cherokee Consumer Reviews
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5.7 4x4 trailhawk 41,000 miles
First and last jeep, 05/26/2018
updated 06/03/2022
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 27 people found this review helpful
I bought this brand new and with 3800 miles it’s in the shop. Back up camera won’t work and can not turn off the radio. I think it’s a bad mother board. My new delight is when it starts up and I shift in to reverse or drive the trans clunks in to the gear. This trans will not go 100,000 miles before it’s dead. I have ALL the options except the dvd/cd player. It’s a stiff ride and not made for long hauls. The sales rep said it’s 87 octane, but the owners manual says for the 5.7 it needs 89 octane. If you tow, like I do, not a good choice. The trans will shutter and the Jeep will grind and stop. High cost to owner and its junk. So, now that I have 41,000 on this thing I have more of a solid take on this thing. First off, this is not your old Jeep. The old Jeeps were made much differently. It’s way over priced like all cars, but the value still is not there. It’s in the dealership often for sound banging sound or the console is acting up and needs rebooting. If you haul anything the brake system will make it a task if you try to back up. I would never buy this brand again. It’s very expensive to maintain.
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A Driveway To Far failed
Dr D Badgett, 01/28/2018
2018 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
37 of 49 people found this review helpful
I took possession of the BRAND new 2018 Jeep Grand Cherokee 4x4 Overland on 23 October 2017. Being the original owner of a 1980 CJ5 , I was attracted to the beautiful leather appointments of the OVERLAND, and its awesome Air ride system. The first problem I had was when she needed gasoline for the very first time, I couldn't get the fuel door open. I was at the gas pump struggling, when I remembered I had piece of metal coat hanger. I used this to unlatch the fuel door,and fill her up. Undaunted as a CJ OWNER , I decided to not close the door fully again, and have them repair it when It was time for her first oil change. On January 8th just after a beautiful snow fall, I was dressed and leaving for work, I headed out of the driveway, ALL OF A SUDDEN...... I heard a blood curdling ~~ CLANK, CLANKETY CLANK, BANG BANG sound, and ALL the LIGHTS turned AMBER on the DISPLAY.... The service 4wheel light came on, just after a message flashed" FOUR WHEEL DRIVE UNAVAILABLE" then the Traction control warning light glowed red. It was then that I discovered I was stuck in the driveway ..."JEEP DOWN" "MAN DOWN" I phoned the 1800 number and they dispatched a wrecker. The wrecker driver called and asked me if I had 40 feet of room, because other callers had gotten themselves into a pickle(due to the snow). The wrecker driver and I had a colorful word exchange, before he handed me off to another company. 90 minutes later I was riding in a flat bed on our Merry way to the Dealership in which I had purchased her. I picked up a loaner and was on my way- Week #one ....I was notified that it was the ,"main drive module" that had failed. Week# two ...I was notified that it was the" transfer case module " that had failed week # 2.5 I was notified that it was the MAIN SHAFT that had failed... and in week ## 3 , 24 January '18.. she was ready to be picked up... When I got her home, I discovered there was GREASE on my weather tek floor mats, Grease on the carpet, grease on the door panel and the center arm rest...I notified service via text, and since there was no response , I made some pics, and began cleaning. The dealership did give me two loaners, one of which was an enterprise Grand Cherokee...BRAVO !! They did stay in contact with me....I have NOT since DRIVEN HER.....but plan to....and I will keep the Blog updated....Oh they fixed the GAS DOOR( I think)....
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2018 Jeep Grand Cherokee for sale near you
3 of 186 listings
- Laredo E 4dr SUVMSRP: $17,0953 mi away
- Limited 4dr SUVMSRP: $15,49775 mi away
- Altitude 4dr SUVMSRP: $18,90072 mi away
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2018 Jeep Grand Cherokee - Disappointed in this 1.
ARTI, 06/07/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
We had a 2014 Jeep Grand Cherokee Limited and bought it used, we did not have any issues with the vehicle, just normal wear. We decided to take the step to purchase a new vehicle this time around. We purchased a 2018 Jeep Grand Cherokee Altitude, we had the vehicle for 8 months and have 7600 miles on it when we were stopped at a light and when it turned green, we did not move at all! It was the transmission! Very disappointed in this vehicle.
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Like Driving a Super Luxury Vehicle
JPO, 03/08/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 15 people found this review helpful
I researched several SUVs in this class and kept coming back to the Jeep Grand Cherokee. For the money, I don't think you can find the features, ride and appearance on any other vehicle. It's a smooth, sure-footed ride with a hushed cabin, intuitive ergonomics, and looks that kill. Gas mileage is OK but we're just getting started, so we shall see. Braking is a tad soft, but I am getting used to it. The Altitude model gives the JGC a fierce look. I've already received many compliments on the wheels, badging and grill. While it is way too early to tell how reliability is on this vehicle, I am very happy with my purchase and highly suggest you check out the JGC!
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Terrible Experience in Memphis
John Neilson, 01/19/2019
2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
14 of 18 people found this review helpful
I have less than 5,000 miles on my Jeep Grand Cherokee Sterling edition and it has been in the shop more days than the 8 other new cars I have owned combined. First it was an oil leak, then the engine had to be replaced (not even 5k miles!). I didn’t even get my car home from picking up my Jeep after the engine is replaced and the electronic throttle control light comes on and the Jeep won’t go over 20 mph. My Jeep gets towed back to the dealer. I don’t know if the dealer (Wolfchase Chrysler Dodge Jeep) is incompetent, the car is a lemon, or both. Additionally, the dealer has no loaners, so they send me to Enterprise (they refused to come pick me up, despite their ads and relationship with the dealer) and I am now driving a Dodge minivan. On the car itself, the automatic engine cutoff when you stop is highly annoying and dangerous. You can turn it off, but you have to do so every time you start the car. I forgot twice and was nearly in a wreck both times. You stoppat a stop sign, hit the gas, the Jeep hesitates as the engine has to start before it goes anywhere. With tight traffic, it can be a hazard.
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