Used 2018 Jeep Grand Cherokee Consumer Reviews
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Cut-Price Range Rover
Allan Lees, 12/30/2017
2018 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
36 of 42 people found this review helpful
This is a review of the Jeep Grand Cherokee Overland with the 5.7 hemi (there was no option for this in the drop-down menu above) with the upgraded Quadra Drive II 4x4 system. I wanted a commute vehicle that could also handle my frequent off-road excursions, that would be comfortable and convenient for everyday use, carry four adults easily, and yet not be too bulky off-road. I was skeptical about purchasing a product from FIAT Chrysler as combining two companies famous for poor quality and poor reliability didn't seem like a great way to produce vehicles you can depend on and certainly FCA doesn't seem to have much confidence either because they only provide a 36 month/36,000 mile warranty. But I couldn't afford a Range Rover and the standard SUV isn't any use off-road, so that left a very limited range of choices. I'd already dismissed buying a Jeep Wrangler as I've zero interest in returning to the 1970s. So that left the Grand Cherokee Overland or a new Land Rover Discovery or a used Toyota Land Cruiser. So far in 8 months of ownership I've put 14,000 miles on the vehicle of which around 600 have been off-road in a variety of conditions. The navigation system has many flaws (for example, if I'm using navigation then chances are I'm not familiar with the area, so why tell me "obstruction ahead between X road and Y road?" Why not say "obstruction ten miles ahead"? Once I got informed about an accident more than 100 miles ahead of me, which was hilariously useless). The puddle-lamps are on the mirrors, which means when you step out of the vehicle you can't see what is under your feet. And the rear stowage space is modest, as befits a midsized vehicle. But overall I've been impressed by the Jeep, especially as the 5.7 hemi provides unstressed power and torque for any situation. I opted for the upgraded 4-wheel drive Quadra Drive II and full off-road package and would recommend that to anyone planning more than a picnic-style trail hop. I wish rock rails had been optional for the Overland but instead they cost me $1,000 to purchase and install. It's early days and doubtless FCA will ensure I spend a significant chunk of change on repairs, especially after the vehicle crosses the 36,000 mile mark, but so far I've been more pleased with the vehicle than I expected to be. It's supremely comfortable even on long (800-miles per day) journeys, it handles the trails very well, and the infotainment is acceptable. The auto heating/cooling feature is totally unpredictable, sometimes activating itself at a particular temperature and at other times going well below or above without any activation occurring, but manual activation requires only a few blips though the sub-menus. I haven't yet put the vehicle into deep water, but it should handle 24" without too much difficulty provided the door seals hold. For people just wanting an SUV for the school run, a rear-wheel lower option Grand Cherokee should suffice, but for people like me who want comfort with serious trail capability, getting the optional Quadra Drive II is a must-have. I also recommend fitting a winch for those infrequent but annoying times when you really, really need one.
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Ridiculous amount of power, but great daily driver
WGTC1930, 06/14/2018
2018 Jeep Grand Cherokee Trackhawk 4dr SUV 4WD (6.2L 8cyl S/C 8A)
17 of 19 people found this review helpful
I thought about purchasing this car for quite some time before I pulled the trigger. I did not want a car that had too much power to be an enjoyable daily driver. However, the Trackhawk is fun to drive when you want to experience the 707 HP engine. It also drives like a "normal" Grand Cherokee (albeit with worse fuel efficiency) when you are tooling around town running errands. The AWD makes this all possible. You never feel like there is too much acceleration for the tires to handle. Very comfortable seats. Nice level of technology - Apple Car Play/ Android Auto, Blind spot monitoring etc... Long term quality is a concern because this is an FCA product after all. I purchased an extended 8 year/100K mile warranty to sleep better at night for $2,000+.
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2018 Jeep Grand Cherokee for sale near you
3 of 209 listings
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Transmission failure at 8,300 miles
CMS, 04/22/2018
2018 Jeep Grand Cherokee High Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
35 of 41 people found this review helpful
At 5,000 miles transmission started jerking. Brought it in and they said it needed a software update. At 8,300 miles transmission failed. Very disappointed in quality.
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Three Grand Cherokee's a Charm?
Larry, 05/10/2019
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful
Currently driving a 2018 Summit after two Overland's. and very happy with the cars. Having owned 3 BMW 5's and a 330i Turbo Hard Top convertible I was impressed with the steering and handling of the Jeep, as well as the braking, which I found to be comparable to the Beemers. The operation of the Uconnect system does not require a Phd that was required in the BMW and my wife's Lexus. Everyone who has been in the Summit find's it hard to believe they are in a Jeep,(the car is black with a dark sienna interior). Finally my friend who owns an auto body shop and has an exclusive repair contract with Rolls Royce and Bently said I saved $25,000 plus with the Jeep vs BMW or Mercedes.
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It just keeps getting better.
GRRRR32, 06/25/2018
updated 07/02/2024
2018 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 23 people found this review helpful
First of all I have 5.7 Liter V8 which isn’t shown in you model selector. Next the improvements from my 2014 are many and substantial. Absolutely love this Jeep, quiet, extremely well appointed and despite your editors comments I find the seats excellent and comfortable even after a ten hour drive. Uconnect is awesome but hate the need to use a USB connection to use CarPlay. Update: Four years in and still loving it. Towed our 24ft travel trailer all over the country. Five years in and the JGC keeps impressing me. Nothing but oil changes and just one unscheduled trip to dealer to replace the battery. Still going strong after 5 years with no unscheduled maintenance. Remarkable as a lot of miles towing a 4600# trailer.
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