Used 2017 Jeep Grand Cherokee SUV Consumer Reviews

4.2 out of 5 stars
47 reviews
List Price Range
$19,600 - $39,998

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5 out of 5 stars

Best SUV I've ever owned

GC, 12/10/2016
Limited 4dr SUV 4WD (3.6L 6cyl 8A)
92 of 95 people found this review helpful

I have owned mostly smaller SUVs in the past including Honda CRV, 3 Subaru Outbacks and most recently Jeep Renegade. I finally made a leap to the mid SUV segment and got a 2017 Jeep GC Limited.. What a difference. For a bigger SUV, it drives smooth, very quiet and it is totally not a gas guzzler as I initially worried about. In fact for the power of the engine I was getting 24-25 during the summer time and about 21-22 in our winter so far. Interior is clean and upscale looking better than the Toyota Highlanders and Honda Pilot. I am very impressed with the Jeep Grand Cherokee. It's value at all levels.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Blows away old Toyota fourrunner

Dave Suton, 10/29/2017
Overland 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 16 people found this review helpful

I love my New Grand Cherokee! After owning another problematic Toyota, for 2 years, I'll never believe another paid for opinion from Consumers reports or here. The Toyota was a problem from the first month. Wheel cylinder froze up. Navigation screen flickered. Gas mileage was horrible at best. After a year, rattled like a can of marbles was under the seats. New Jeep? LOVE IT! No arrogant dealer personal. Great gas mileage. Fit and finish is way above Old Junky Fourrunner. I'll never believe another Consumers Reports review again

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

My all black 2017 Altitude

Sarge, 08/24/2017
Altitude 4dr SUV (3.6L 6cyl 8A)
25 of 26 people found this review helpful

This is my third Grand Cherokee. And this by far is the best. I am in love with the updates and the comfort and obvious appearance of the Altitude. A few outward mods and I feel it represents me well driving down the street. Everything from turning radius to the feel of the wheel when driving, Stereo system, seat comfort, etc... Heads keep turning and the positive comments keep on coming in. I am a Mopar- Jeep guy at heart and am truly glad I leased another grand Cherokee. The comments about the engine turning off at stops is a bit ridiculous. All you have to do is PUSH a BUTTON to turn that feature off. C'mon. And this V6 is quick. Very quick with a "Sport" mode which I rarely use. How fast do you really want to go in an SUV ? But this one is quicker than my previous two. Plenty of power if you need to avoid someone or something, or pass another vehicle. I Just love this Jeep.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My first Chrysler product....and I love it!

Shawn M., 09/15/2017
Summit 4dr SUV 4WD (3.6L 6cyl 8A)
54 of 58 people found this review helpful

(JGC Summit with Hemi V8) I come from a Ford family. If you're not from Michigan you won't get it. Basically, my whole family works/worked for Ford. That means you buy a Ford. I've had a few, and they weren't bad, but I was always told to steer clear of Chrysler products because they were considered "bottom of the barrel". I took the plunge after 1.5 years of meticulous research (I do this for all of my auto purchases). I started to notice that many of my friends were buying Jeeps. I had no clue why, but I rode in a Limited and I was astonished! The fit, finish, and materials were really nice. It wasn't "bottom of the barrel" at all. So my search began. I used to drive a 2009 Acura TL SH-AWD and I liked it but it was time for a new car. After all of my research, I decided that I wanted either an SRT or Summit. In thinking about how long I wanted to keep the car, creature comforts, etc., I decided upon a 2017 Jeep Grand Cherokee Summit with the 5.7L V8 (Black on Black). This car is AMAZING! Full disclosure, I've only had it for about a month, but I've put about 2100 miles on it and bought it new. So far no major issues, but I can say that there are a couple minor things I don't like. First, the multi-Cylinder Displacement system is annoying. I bought a V8 for a reason, and yes it does help with gas but I want the ability to turn it off completely or on. It makes all kinds of random "juddering" noises and that's annoying. Secondly, I have the air suspension, which I highly recommend based upon your state's roads. Michigan's are horrible so the air suspension is helpful. My issue is that its sort to of noisy at times, I don't know if that's inside or outside, but it can be a bit noisy. Third and finally, the sunroof shade rattles a bit when I go over large bumps. It comes and goes but it can be annoying. Overall, if you've never experienced a Jeep Grand Cherokee, I HIGHLY recommend testing one out or renting one for the weekend. The trims levels are all different in many ways but also similar as well in others (i.e. the interior to some degree). Take one for a spin, you won't be disappointed! I love my Jeep!! UPDATE: 6 or so months later, I still love my Jeep! Its still-functioning optimally and I have no complaints. I made it through my first Michigan winter and it was glorious. Moving to the snow position makes travel in this type of weather a breeze! The V8 engine is a must if it's in your budget. Worth every penny!! I also had the opportunity to take the Jeep on a road trip and it was amazing! Adaptive Cruise Control makes driving a breeze on the expressway and in normal traffic. Overall I would still recommend this car to anyone. Worth the $$! UPDATE: 12 months later, I still have no regrets. Are there some things I don't like sure. I had to have my moonroof repaired for rattle which was loose screws that came out. Covered under warranty and the dealership was great! Ride quality is still pretty good but is heavily dependant upon the tires and level of wear and roads. I live in Michigan so the roads are awful but overall I'm still happy with the ride. I did have to touch up my paint in a small spot due to a rock chip but it was easy and the factory paint was superb. The engine is still strong and sounds great! In fact, it sounds even better once its broken in (22k miles on her currently). I still love my Jeep and feel it still is worth the money. The lifetime warranty from Mopar is also a must as its worth the cost if you are keeping your Jeep longer than 6 years as I will. UPDATE: Almost 3yrs or so in I still love my Jeep. I've had to use my factory backed extended warranty, and it was very easy to use. In fact, the dealership alerted me toa problem and said, "we've applied your warranty, and this will cost you the deductible ($100 in my case)". In addition the cost of repair out of pocket was almost $500 bucks plus the service I was having done, oil change, rotation, etc. I am of the opinion that in today's fast-paced competitive automotive environment, one should add the cost of a factory-backed extended warranty into their purchase price. It is well worth the cost!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Can't Find a Better Value in the Car Market Today!

Jim, 03/18/2017
Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
29 of 31 people found this review helpful

Just leased my 2017 Trailhawk but I'm in love. This is a very different vehicle for me. I had previously only driven BMW 3-Series (except for brief stint with Infiniti) but wanted to move into an SUV. Every time I open the door to my Jeep I'm greeted with a level of luxury that you would find on a premium make. I opted for a loaded model with the Luxury and Active Safety Group. Both upgrades I would fully recommend. The Panoramic roof really brightens up the all black interior, while the LED DRL add an aggressive look. The adaptive cruise system is excellent. It can control your speed all the way down to a standstill but will only hold the brakes for about 3 seconds. Where it exceeds other systems on the market is following distance, it doesn't leave a huge gap in vehicles (allowing other drivers to cut in) at the closet setting. Making it actually functional in city traffic. Other active safety features include self-parking which works great once it locks onto a spot, as well as the lane keeping system, which subtlely nudges you back into your lane if drifting. The V6 is plenty of power in this car, especially after the 2016 upgrades. I average about 18mpg driving around (60% city/40% highway). My only complaint so far is in regard to the SRT seats included on the Trailhawk model. While the bolsters on the back piece are great, the bottom portion are a little tight. An adjustable bolster system similar to my old 328i would help. My only long term concern is reliability, an attribute FCA isn't known for, hence why I leased. I'll report back after put some more miles on.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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