Used 2016 Jeep Grand Cherokee Consumer Reviews
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I loved it but then I realized it's unreliable
The Jeep in extremely unreliable. The transmission tries to predict how you want it work, but what ends up happening is shifting from 0 gear to 1st (roughly 0-10 mph) there is a pretty hard shift. The transmission ends up struggling, and I'm sure it will go out much faster than it should because of the terrible transmission technology they created. I took my Jeep in for this issue 3 times and was told that that's just what is does and the best they can do is hope if my transmission does go out it happens before the warranty is up. Seriously! The Limited 75th edition also has 20 inch wheels when the wheel well is made for 18 inches. That means that the tires have to be low profile to fit. So, make sure not to use the Jeep for long car trips or take it off road (you know the main reasons to buy a Jeep)! The 20 inch rims and performance tires ruin the usability of the Jeep. I've had my Jeep 11 months and I've had 3 tires blow out. I've never had a tire blow out on any other vehicle I've had, and I've had more than 10 vehicles. I would never recommend this vehicle and I'm working on trading mine in now. I loved the Jeep brand but after buying a 2016 Jeep Grand Cherokee Limited 75th Anniversary Edition, I can honestly say I will never buy a Jeep again.
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No flip rear glass ... No deal!
Corporate Eliminated the flip rear glass in '14 ... Deal breaker. Toyota 4Runner has the power rear glass! SUV ... U = utility. Dog owners use this feature EVERY DAY!!! Reliability is still MIA. Currently own a 99 JGC ... Been following very closely long term USER reviews of each subsequent model release ... '14's QA was so bad, Chrysler fired their QA chief (who was subsequently picked up by Apple ... I can only imagine what's gonna happen to Apple QA). Chrysler CUSTOMER SUPPORT gets a big fat 0. Dealership shops are still a full month booked handling back logged '14 transitions and Electronic issues. If you're still hellbent on purchasing a '16 JGC, make sure you get the lifetime maxcare warranty ... You'll thank me at the 70k mile (1C4RJFCT7DC646203!
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Great buy!
This is the second JEEP Laredo I have owned, however, the first Grand Cherokee. The ride is great and I am really enjoying the SUV as a car and an SUV. The interior and exterior are well designed, and I am pleased with the overall package. I am still learning how to use all of the features. I have the tow, safety, and off-road packages, as well as a sunroof. It is a great buy!
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Jumpy Jeep
I have owned a Jeep Grand Cherokee in the past and was looking forward to loving this one. The interior was fine, nothing special, and the ride was much rougher than expected. Overall, this Jeep felt like the same old Jeep with a few cosmetic changes. Hopefully the newly redesigned model will be much improved.
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Versatile Commuter
Bought it after driving a Ford Edge for 5 years. I did not have any issues with the Edge, but with a 30 mile commute each way want to have more options when facing not so optimal driving conditions and options for other "routes" less busy with traffic. I am not in the habit to always venture in negotiating obstacles or drive thru "unusual" road and surface conditions to avoid traffic, but once in a while is good to know you have that capability. The ride is comfortable, the navigation system is very up to date and the 6 cylinder is perfect in regards to a fuel economy, terrain adaptability and speed/power combination. Once you get the hang of the entertainment system controls, is like paying an instrument. You do not need to look at the road and selecting media, radio, or hone is very safe since you will not need to look at the distracting displays. I have the adaptive cruise control and collision warning which is a welcomed feature when driving in fog, rain, dusk and dawn on my daily commute. Thought about the SRT, but decided against it since overall, the 4WD 3.6-engine of the high altitude balances all of these features (power, speed, economy and price) in a smart way. I had an issue with the passenger door alignment, but this was addressed timely and in a way that did not inconvenience me as a customer. The dealer was responsive and diligent. After this issue, I have nothing but praise for the car. I would have liked to have more legroom for rear passengers and the rear seats designed for 4+ hours trips i.e. more comfortable. The only major observation is the lack of roof racks. For a car that promotes an active lifestyle, having to buy roof racks that latch on to the door opening is sub-optimal. I advise to negotiate the chrome package with the purchase of the car since this will enhance the looks while protecting your investment.
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