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Used 2016 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
71 reviews

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1 out of 5 stars

Horrible vehicle, will never buy Chrysler

ShilohSD, 05/11/2020
updated 11/12/2020
2016 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

I really wanted to love my Jeep. I still do. Unfortunately I don’t think that will ever be the case. We bought the Grand Cherokee Limited with the EcoDiesel new. Within the first six months, the seat memory module on the drivers seat failed. Four times as a matter of fact, before finally getting repaired. Next was the drive shaft. Yup, after 57,000 mi, the dealer informed me that there was “an internal drive shaft failure.” Since when is a drive shaft anything more than a steel tube. That occurred during a road trip to Phoenix. Nearly a month later, we were driving in the desert when the vehicle lost power, started to spark and smoke in the engine compartment. Nearly four weeks later, with no vehicle still, we are looking for a replacement and wondering what the chances we can at least recoup some of the losses from this absolutely unreliable, joke of a vehicle. Oh, and I didn’t include the required visits because of the emissions lawsuit that resulted in lost gas mileage and performance. Not to mention the nearly 2-3 times every month that the exhaust regen system message shows up. All that for driving maybe 1,200 mi per month. Updated 11.11.2020: I think I was too generous with this vehicle. As of a week ago, the vehicle's engine imploded and had to be towed to the dealership to have the engine removed and replaced with a new one. Yes, a diesel engine, less than 70k mi, gave up the ghost and had to be replaced. I remain committed to not only never buying a Chrysler, but getting the word out to anyone considering one to reconsider and go with something else.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Hemi is awesome engine!!

Jeep WK2 Lover, 03/24/2017
2016 Jeep Grand Cherokee High Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

The High Altitude with the Hemi and sport mode is addictive. 2nd GC I've owned, and the WK2 platform is by far the best. The air suspension is smooth, and handles great regardless of what the road throws at it. Sport mode drops it a little over an inch, and tightens everything up nicely. Fuel economy while on the highway w/cruise on averages about 25mpg after Corsa exhaust was installed (23 before). Acceleration is very good, braking even better. Fit and finish of the interior is on par with the Audi and Mercedes I was considering. This is what a GC should have been all along. Handles winter perfectly, both snow and ice, on factory tires. Edmunds rates all GC's as 3.6 as the only option. This is the 5.7 Hemi V-8 w/the 8 spd auto w/sport shift.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Never thought I would own a jeep

Jeff, 10/25/2016
2016 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

Was coming out of a 2010 Pathfinder and I liked it but the new ones? Not so much. As a an afterthought I looked at the Grand Cherokee Limited, test drove it and took a shot, the price was right. I have never been a jeep fan but, so far, after 2 months, I cannot find anything wrong with this car. Its comfortable, looks great, drives great. The technology package is awesome and the more I use the GPS the better I like it. Not sure what Jeep did to turn it around but its working. So far, it has been terrific

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

I hate the start stop

Dave, 04/16/2016
2016 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
23 of 28 people found this review helpful

I love every thing about this except the start stop function and that is my reasoning for the lower rating. It just is not working for me. It hesitates on start stop when you want to accelerate fast from the (A mode /Start /Stop Mode) into heavy traffic. The engine just can not start fast enough to react. The button to turn if off is deactivated on each start which is a problem. If I could turn it off forever I would have the perfect SUV. I was told everyone wanted this to save gas that is why they installed it. Well I like good gas mileage but lets be honest. Are you really buying this for gas mileage? Buy something else if you are if you are! It is a JEEP!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great SUV - Not liking the Stop/Start function

Sheryl, 05/02/2016
2016 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
12 of 14 people found this review helpful

I recently leased two Jeep Grand Cherokee Laredos, one 2015 that I loved so much that I also leased a 2016 to replace our second car. I had leather seats placed in both which are much more comfortable than the cloth seats. Both the 2015 and 2016 are identical with the exception of the gear shift and the stop/start functionality, and back up camera on the 2016 model. I previously owned at 2000 Grand Cherokee and was pleased to see that these models are larger, steadier and roomier than the one I had before. The ride is very smooth. Can't say enough about how happy I am with this vehicle. I am likely to buy this out at the end of the lease if I remain this satisfied. I gave teh Grand Cherokee an overall score of 4 based on the start/stop function. I really hate this function, especially in the stop and go traffic here in Florida. It starts as soon as I take my foot off of the brake but with that, it still takes a second for it to start and take off. Overall when running, the V6 engine has sufficient pickup for me. I also felt that the led lights should be standard on all models of Grand Cherokee at this price base.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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