Used 2015 Jeep Grand Cherokee Consumer Reviews
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Great on the outside!
SmooveM, 11/27/2017
2015 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
11 of 13 people found this review helpful
Great looking vehicle. Very poor quality control at the factory. Within a week of owning the vehicle we realized the navigation screen was actually freezing, it didn't respond to touch. The entire touch screen was replaced, no problems since. Next the transmission was recalled due to a software update. The Jeep would sometimes still be in D when people thought it was parked. Sounds ridiculous but it actually happened to me once while I was jumping a friends car off in front of me. I almost rolled forward and hit their car. So this week the evaporation vent solenoid is being replaced. I was receiving a check engine light warning. Inititally, I was told the gas cap probably was just left open. They reset it and I went on my way, after I was on my way, I realized hmmm, there is no gas cap. So a week later, back in the shop getting this repaired. While they were fixing that, I asked the service adviser to check the AC. It's makes this weird depressurization noise about every 20 seconds. They found a leak in the compressor, it is being replaced. Now, all these problems have been covered under warranty so far. I have 31k miles on the vehicle at this point and I take meticulously good care of my cars. I guess I'm stuck wondering what will happen when it's not under warranty? Yeah, stay clear. Beautiful car though, really nice from a design standpoint, if it only was reliable...
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HORRIBLE ELECTRONIC SHIFTING SYSTEM
Paul, 03/25/2016
2015 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
26 of 34 people found this review helpful
I strongly suggest that you should not purchase one of these vehicles until the terrible, dangerous, unreliable, finicky electronic shift program is changed. 1) Every time I start this Jeep and pull back the console shift lever to put it in drive, nothing happens the first time. I have to repeat this action twice to get the transmission into Drive. Because this shift lever is not connected mechanically to the transmission, it relies on sensors to read what position (Park, Drive, Reverse, Neutral...) you are trying to get the transmission to shift to. This system is either very poorly designed, is made up of faulty components, is poorly programmed, or (you fill in the blank...) When I want to back up, it often takes several tries to get the vehicle to move into the Reverse position. With almost every other automatic transmission ever built, there is a detent, or notch that you feel when shifting into a different gear. Not so with this terrible design. The console shift lever has a 'Home" position that is resides in until you try to convince it to "sense" the gear that you're trying to shift to. When I am going through an automatic car wash and get to the end, I can't just move the transmission from neutral to drive quickly to get out of the way of the vehicle that is just 2-3 feet behind me. NO. Instead I have to push the button on the shift lever (no big deal) AND step on the brake pedal before I can get it into Drive!!! This really freaks out the driver behind me, often causing them to hit their brakes when they see my brake lights come on. Since they are still on the transport system of the car wash, this then crashes the car wash drive and they have to stop and reset their system. I have owned close to 40 cars and trucks, most of them with automatic transmissions. I have NEVER had one that requires the driver to step on the brake pedal when shifting from Neutral to Drive. This is stupid, cumbersome and DANGEROUS. I have taken this vehicle to the dealer many times, asking them to fix these problems, only to be told that pretty much everyone who owns one of these has brought it back with the same request for "repairs". The answer is that there is NO REPAIR or adjustment available. They actually designed it to work this way. I wish I had not purchased this vehicle and feel sorry for everyone who has one. If there is any good news in this at all, it is that our lovely Federal Government is now engaged in an "Engineering Review" of all the complaints about this vehicle's electronic shift program to see if it needs to be elevated to a RECALL. I don't know how it can't be.
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LOVE the Jeep .. love MY price .. a LITTLE nervous
B Rich, 11/18/2015
2015 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
15 of 19 people found this review helpful
Please take my review as a super-initial one, as I just purchased my Jeep yesterday as a surprise for my wife. I'm always on Edmund's reading up on cars so i wanted to write one after reading other reviews on the GC. First, at first glance, this SUV is absolutely awesome. I got a silver Limited with the Luxury II package, black interior for less than 40k (last one on the lot, they're trying to get rid of them before the 16's, I was already pre-approved, etc). The stance and LED run lamps really set this vehicle off. Not a huge fan of the plastic molding along the bottom (wouldn't look as bad if I had a black one) or the single exhaust pipe but they're not dealbreakers obviously. Love the brake lights as well. The interior is pretty plush. Few " cheap bits" here and there but not really noticeable if you're not a car person or have owned higher end cars. This is my first time owning a vehicle with ventilated seats or paddle shifters so I'm anxious to try those out. The panoramic roof is an option I never really considered before but it definitely wowed my wife when she realized it was there. It was fun going through all the display configurations both directly in front and on the 8.4" screen. We wont be getting used to EVERYTHING it can do for a good while I think. One thing that absolutely cracked me up was no CD player. I guess from having Bluetooth, an SD card slot, integrated music apps, aux ports, etc, they figure no one really wants CD players. But we do! Both me and my wife laughed about it after looking in every logical place for it. Reminds me of when we started seeing less and less cars with cassette decks. I saw someone mention not having a liftgate button on their key fob, but mine does so I'm not sure if that's just an option/package thing. Glad the liftgate also goes back up if there's an obstruction (read: kids). The Uconnect seems to be a GREAT investment if you can get it. That would be a long paragraph in itself so definitely research it. All in all, just great looking, great feeling car. Could have got a Limited without the Luxury package or even a Laredo and probably been satisfied. The additional options just take it over the top and this is a vehicle we plan to have for a long while so why not. I can only imagine how the Overland and Summit folks feel about theirs. I just personally feel like, at the price I got it for, this vehicle cannot be beat. I'm VERY nervous about the reliability and transmission issues I've heard about (when we parked it for the night, it had 19 miles on the dash). I hope to report back that I'm one of the lucky ones with no issues. I heard the same thing about Dodge Chargers in 2011, but I bought one new and didn't have anything major go wrong. Just a few little gremlins the dealership took care of no sweat. If I can say the same or better about this vehicle then it's absolutely a hit.
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Awsom
snoopy31t, 11/29/2014
2015 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 19 people found this review helpful
I now have 534 miles on my 2015 GC Overland and love it. The only thing I forgot to request when I ordered it was a CD player. I ordered my GC, exactly as what I wanted, from the dealer, and I thought a CD was a standard feature but it isn't and must be ordered separately. However the Satellite Radio more than compensates for it. With the SD slot that it has perhaps songs can be recorded and played through it. I am still checking that out. Otherwise I am very well satisfied with my Overland and it came to the dealer in less than a month and is EXACTLY as I ordered it.
Looks Great But!!!
Ron, 03/22/2016
2015 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 19 people found this review helpful
I really wanted one of these. My son has a 2014 Grand Cherokee Limited and i fell in love with it. The overall ride, comfort, features. So I did a lot of different car shopping and settled on a 2015 Grand Cherokee Limited in Red, the color I really wanted. I got a good deal. Second day I had it I could not program the memory seats. Took it back to the dealer which was great, salesman and service manager looked at it for about 30 minutes and could not get it to work so I had to make an appointment to bring it in. Few days later smelling oil from the vehicle in my garage. Looked underneath it and oil dripping from it. Took it right down to dealer as it is close to my home and they brought it right in and said my power steering pump was leaking and they would have to replace the entire pump. 700 miles and new pump. Said I could drive it as they would have to order part would have it in a day or 2. So I go to take it in in 2 days and a puddle of oil by my back tire. My rear shock was bad, they had to replace that also. So 2 major things with under 1000 miles on it. The power seats the push pin connector was bent. Now fast forward I have 3000 miles on it and my front tire was at 9 lbs thought I picked up a nail or something so took it to dealer. They found nothing in tire so thought it was the valve stem, replaced it. well next day tire low again and the next day low again. Back at the dealer today for low tire issue. I think I may have a lemon. I hope this is it with the problems. I had Subarus for the last 3 years with not 1 problem. I buy this car and nothing but problems in the first month. I really like the vehicle but I am hating the inconvenience and the poor reliability. Paid a lot of money for this. The dealer has been great so far.
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