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Used 2014 Jeep Grand Cherokee SUV Consumer Reviews

3.6 out of 5 stars
230 reviews

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1.75 out of 5 stars

SorryWePurchased

gotcheated, 01/23/2014
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
23 of 26 people found this review helpful

Bought 2014 Grand Cherokee Summit on Dec 21, 2013. 18 days later it was flatbed towed out of my home garage. It would not shift into reverse. Due to our dissatisfaction, we were kicked up to corporate with Resolution team. A brand new transmission is being installed now, a full 2 wks after being towed. Being told from service dept that it is taking longer to install than anticipated, as it is a bigger job than they thought. That makes the customer feel confident. Virtually no communication from corporate or dealership. Do not want this "new" majorly repaired car back. Problem with the transmission seems to be happening with many of the new purchases. Expected a reliable new vehicle for the $

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3 out of 5 stars

Kind Of Like a Boat

Artback, 07/11/2015
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
16 of 18 people found this review helpful

It is said the happiest days in a boat owner's life is the day a boat is purchased, and the day it is sold. So goes my story with my 2014 Jeep Grand Cherokee Limited Ecodiesel with Luxury Group. The vehicle was a great looking package with a rugged appearance and nicely trimmed interior. The diesel engine, while slightly noisy, pulled like a mule and got great mileage. That is, when it was working. Fortunately, my Jeep dealer was about a quarter of a mile off of my daily commute to work. That was a good thing as I saw the dealer often. The vehicle information system was very informative. Here are some of the messages it would send me: - "Engine Will Not Start in 130 mi See Dealer" "Incorrect DEF Detected. See Dealer." - Kind of interesting as the dealer is the only one to service this vehicle. - "Engine Will Not Start in 195 mi Service DEF See Dealer" .....and that frequent Check Engine symbol was kind of nifty. I was in the shop over 6 times within a year with multi-day layovers common. At least I got a loaner with the dealer's promotional messages pasted to the outside. The last service, based upon forum recommendations, I had them change out the catalytic converter under warranty. Only then did I feel the vehicle stood a chance of being reliable enough to pass the potential problems off to someone else. I really loved that Jeep when it worked. I really hated that Jeep and the dealership experience when it did not work. It is likely I won't be back to any Chrysler product for quite some time.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2014 Jeep Grand Cherokee for sale near you
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4.25 out of 5 stars

OK So far

larado, 06/27/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had my Grand Cherokee for a week. It has been an improvement over what I had before. The only concern I have is the transmission. Does anyone have a hesitation when the accelerate from a stop and then it kicks in and when braking does it feel like a slip in the transmission?

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5 out of 5 stars

Limited is Kewl!!!

Dr. Steve, 09/02/2019
updated 03/07/2022
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

My wife owned a 2005 Grand Cherokee Hemi that was a great handling and fast car but little things broke almost on a monthly basis. She now has a 2015 Explorer Limited and I recently picked up a silver Grand Cherokee Limited! She is jealous of the handling of the 2014 JGC. It is very comfortable and drives well. Contrary to other people, I love the nav and touch screen. The 2014-15 shifter takes a bit of getting used to it but not a real problem. The fit and finish in mine is superb. The price was also very cheap on the used car market. So after two weeks, it is still running like new and has over 100K miles. The gas mileage is 20+ combined and I am a very happy camper!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car!

E Goggin, 07/05/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had two Ford Explorers, an Escape, a Lexus 450h, a Lincoln MKX and others, but this Jeep bests them all. EWG

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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