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Used 2021 Jeep Cherokee SUV Consumer Reviews

4.2 out of 5 stars
40 reviews

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5 out of 5 stars

Great Jeep

Amor Mcgahie, 06/01/2021
2021 Jeep Cherokee High Altitude 4dr SUV 4WD (2.0L 4cyl Turbo 9A)
2 of 4 people found this review helpful

Super happy with my purchase

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Bob In Grand Rivers

Bob In Grand Rivers, Kentucky, 09/01/2025
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
1 of 1 people found this review helpful

rbo-charged engines. The vehicle now has 60,000 miles on it with no signs of wear and tear; engine is very responsive; all features work perfectly; Whereas the Escape got 28 m p g, the Cherikee gets 27. My math says that's good. My first choice was actually V W Tiguan, until I discovered that there is no place in western Kentucky or western Tennesse that works on Volkswagens. And so, based on good reviews, I went with Cherokee. And by the way, that nine-speed overdrive transmission is a work if geniuses.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

DO NOT BUY

JP, 08/19/2025
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV 4WD (3.2L 6cyl 9A)
1 of 1 people found this review helpful

At first this vehicle was great. but at 33,000 miles i had to replace the fuel pump and battery. At 40,000 miles. Replaced at 02 sensors, plugs and wires and finally ignition coil. That all happened after the check light kept throwing an 02 sensor code. After replacing all 4 still had the code. The car would have major hesitation when driving, to the point it was not safe. And it was intermitent every other day. It was weird. All in all owned it for 2.5 years and HATED it. I would never buy another jeep again.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Unrepairable Under Warranty -- Trailhawk

StevenC, 10/08/2024
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
1 of 1 people found this review helpful

Up until it broke, I'd have given it 5 stars. I was particularly pleased that my mileage exceeded the EPA rating by quite a bit. Then the PTU failed. The PTU has been a problem on these. But Fiat/Jeep etc. does not supply parts for a 2021 vehicle. I've been told not to drive it. The part "might" become available in November, but Jeep won't commit to that. It is under "engineering review." "Jeep Cares" (ha!) helpline closed my file. It has been sitting in the driveway for 6 months now, despite being under the extended powertrain warranty. Loaner? Nope. Estimated date of repair? Nope. Does the end date of the "engineering review" mean parts will be available after it sits for 8+ months? Jeep won't tell me. Can I backorder the part? Nope - Jeep says I can't backorder a part that is not available. (They've taken the 'order' out of "backorder.") All in all, a disastrous certified pre-owned purchase that I really regret. A co-worker, whose Gladiator needed an entire engine replacement at 4000 miles (3.6L version of my engine) told me Jeeps are rugged -- but not reliable. No kidding.

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5 out of 5 stars

Great suv

Brian, 08/30/2021
2021 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Very spacious and good gas mileage

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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