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Used 2020 Jeep Cherokee Consumer Reviews

4.2 out of 5 stars
60 reviews

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Cons
5 out of 5 stars

My Dream Car

Donna Anthony, 01/11/2023
2020 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
0 of 0 people found this review helpful

My Jeep Cherokee has everything! Heated seats and steering wheel…I love the color and it drives like a dream.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Incredible poor costumer services

Jackson, 06/26/2024
2020 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 0 people found this review helpful

Cherokee: power is good, but always has some noises, plastic interior I can say in US, jeep does not have any useful costumer services. I have the car crash, and jeep costumer services need almost two monthes to just ship my parts, incredible slow and inresponsible. If you want to buy the jeep, think about can you stand for extremely slow costumer services, if you can, buy it, if not, choose other car!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I love Jeep

Laura, 08/27/2024
2020 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

My 3rd Jeep. I love everything about what Jeep offers in an SUV!!

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3 out of 5 stars

Love my Jeep, but the paint job sucks

Kate, 09/15/2021
2020 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 2 people found this review helpful

I bought a brand new vehicle with hopes that I would have no major issues for a few years. The Jeep company used cheap paint, bird droppings have eroded my paint. My local auto shop told me that I need a whole paint job, with the price being over $2000. I placed a claim with my insurance company, and I'm praying they will cover something. Called my dealership and they blew me off. I love Jeeps and have always owned them. I never heard of anything like this happening. This Jeep works well, but I would not recommend buying it. The Jeep company's failure to use adequate paint, is not worth the cost. Don't buy a 2020 Jeep Cherokee.

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4 out of 5 stars

Jeep Review—Stellar

Mimi, 04/09/2022
2020 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 1 people found this review helpful

Love my Jeep Cherokee!

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