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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
129 reviews

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Pros
Cons
5 out of 5 stars

Best vehicle I’ve ever owned

Danny, 01/20/2025
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

Great on gas, reliable and very fun in the snow

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best vehicle ever.

Al Crews, 10/22/2024
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

I usually keep a vehicle 2 or 3 years but still own this one because I haven’t found anything better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Fully Loaded Limited V6 4WD - Nice but maintenance

JC, 02/28/2023
2014 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

So I do like how roomy the car is as Im a bigger guy 6ft 295 lbs., and I fit just fine in this car, and shoulders dont even touch the door. The car drives comfortably, it is quiet, good sound system, great performance, gas mileage is decent considering my old 2007 Equinox was only 185hp and had the same mpg. The seats are fantastic! Now the bad..... And its almost everything breaks. 2nd transmission going on a 3rd now with 175k miles. Thats a transmission every 55k to 60k miles. 4WD and associated computer system has gone out twice! I bought an extended warranty from Endurance which was full coverage for 5 years, 100k miles at $160 a month. They have covered dozens of repairs! Each time my car has been in the shop for several weeks, and I mean several. During the first transmission swap, Jeep busted my radiator which melted my plug wires, which damaged the ignition coils and ruined the battery. That repair was over $7000. The moonroof leaks water, the tiny holes get clogged and they charge you $600 to unclog them. Then the seals start cracking and its $1500 to rebuild the moonroof. The worst common issue, the radio doesn't always turn on, which is the main computer control unit so guess what, NOTHING WORKS when that goes out. Not just radio, the heat, air, heated/cooled seats, defrost, steering wheel buttons. It's a near daily occurrence it will come on with the car and sometimes not. Which means you lose your backup camera also. You can start driving and randomly 3 minutes later, it turns on. Jeep says, "It just needed to warm up." Idiots. If you overfill this car too much with gas, you know when the pump click and you put just a little more, the fuel pump can't handle the pressure and will start bucking your car and stall it even while driving. All kinds of lights come on then too! If you get regular passenger tires, 100h for example, they will last maybe 30k on a 60k tire. Get 104H and a 80k tire will last you 60k miles. That's been my experience now. Brakes don't last long at all! Maybe 30k on stock brake pads. I replaced them with cross drilled slotted rotors and kevlar pads from PowerStop. Lasted 75k miles and cost the same as stock OEM. Replaced my battery now 3 times, and every time they say a terminal is bad. Weird. Radiator cap has gone bad twice where it lets the water evaporate out. The blower fan for the heat/air went out. Power Liftgate sometimes won't stay up, and drops on your head. Anytime a check engine light comes on, you can no longer use remote start, including if you just have low air in a tire. Super annoying since the car always has check engine lights for the dumbest stuff. Gas cap is loose, but its not, check engine light. Everytime the car goes in the shop I get stuck with rentals. Endurance covers a few days but Jeep will always have your car for 2+ weeks. This last time, my car went int, came out with 2 door scratchs and a 3rd ding that took the paint clean off. They of course took no fault and said it was there. I had to show them my video walkthrough before I gave them the keys that I always do in their garage before I leave. Sure enough, all the damage was them! All total, I estimate over $14k has been spent on maintenance for a car I bought used for $24k. Just pathetic! But. I still oddly enjoy driving the car and it is comfortable. Just wish it would be reliable.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Jeep Cherokee 4X4

Terry, 08/19/2022
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

I have the 4 cylinder engine it does not have a great deal of power. Fine for driving from here to there, but not on the highway. otherwise it is an excellent vehicle great in the snow gets around 27MPG and very comfortable with plenty of room.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Shifty jerking transmision

Charm, 12/09/2022
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 0 people found this review helpful

Had my 2014 jeep Cherokee latitude brand new it’s Dec of 2022 my jeep has 57764 miles on it like to never made it home tonight. Kept quitting transmission light telling us to shift in park before we shift to gear like DUHHHHH transmission service light came on to service transmission drive light kept blinking check engine light came on wouldn’t change gears got it home turned off restarted drove around block everything ok except check engine light still on. We will can tomorrow check farther will update afterwards.

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