Used 2023 INFINITI QX80 SUV Consumer Reviews
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Comfortable Reliability
Todd Smith, 04/17/2023
updated 05/30/2024
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
13 of 13 people found this review helpful
We had a new Grand Wagoneer Series III and had to go through lemon lawsuit to get Jeep to buy it back after it sat at the dealership for 6 months. We had a 2019 QX80 before and loved it, but it had a cruise control issue that they had not sorted it out yet. We decided to try the QX80 again after driving everything that was remotely reliable. Wife and I both loved the new screen layout, what a refreshing break from the complexity of the Grand Wagoneer! Everything you need is in reach and you can access in seconds without distracting from driving. We love the power, handling with the hydraulic motion control, and the comfort! Amazing highway cruiser and love the isolation from the road while still being sporty on the windy roads. UPDATE: We LOVE THIS TRUCK!!!!!!! We had the 2019, with the cruise control issues and did not have the body motion control. Bought it new for almost half of the comparable competition so we dealt with the issues because we liked the truck so much, and for so much less! Traded it in for my car and ended up getting my wife the 2022 Grand Wagoneer. THAT WAS A COMPLETE MISTAKE!!!!! Even though it was brand new, that truck was in the shop 6 of the 10 months we owned it!! Finally sued Stellantis under the lemon law and they bought it back from us. Could not wait to get rid of it! Decided we loved the QX80 reliability, and picked up a new 2023 QX80 Sensory. Cruise control issues are fixed, and the Sensory has the body motion control, and I have to say it is a better vehicle in everyway compared to the Grand Wagoneer!!!! We absolutely love this truck! Used it in the snow and ice, hot summer months, road trips across country, everything, and have to say it was the best decision we could have made! Sure it does not have all the amazing new tech like the "space ship" Grand Wagoneer, but some of that tech went haywire within the first year, so I was very glad to go back to the basics! The tech this truck has works perfectly, every time, and is so easy to use! Over 20K miles in and only issue was a fan sensor that they replaced in an hour at the dealership, while I waited, and everything has worked perfectly!! I can honestly say I would not be afraid to drive this truck to Alaska tomorrow! I cannot say that about any other vehicles we have had, and to me, that peace of mind is well worth it!! Saw a 2022 Grand Wagoneer with 20K miles on it for $60K recently, which is half what the cost was new just a year and a half ago, and am sooooo thankful we were able to purchase the QX80!!!!!!! Everything on this truck is easy to get to if you are a DIY maintenance person, and the warranty includes all maintenance as well, so what is not to like! Several years of trouble free history for all of the mechanical components since this platform has been out a while, and that is confidence inspiring to me! Honestly, not sure we are going to do the new 2025 QX80 the dealership wants us to go look at. Wife and & I decided, why would we change anything, this one is perfect!!!! I have owned LOTS of vehicles, cars and trucks, and we both enjoy this truck more than my high priced luxury sedan, so this is our first choice for any traveling we have to do!
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Nightmare
Renee’, 05/08/2023
2023 INFINITI QX80 SENSORY 4dr SUV (5.6L 8cyl 7A)
10 of 11 people found this review helpful
Wow… after both positive and negative reviews I purchased a 2023 QX80. I am so regretting my decision. With 600 miles showing on the odometer- took a road trip. Big mistake, huge mistake. My car broke down at 1.235 miles. They kept telling me it went into limp mode: turn it off, let it set a few and restart it. This will fix the problem. Wrong! Had to do this 5 times, finally just drove the last 19 miles at 20 mph - would not go any faster. 1) at 1,235 miles, should not have broken down. 2) no one, to this day- can tell me what was messed up or why…if I could get out of this - I would. I will never trust this car again, nor would I ever recommend anyone getting it.
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2023 INFINITI QX80 for sale near you
Showing 3 of 29 listings
- LUXE 4dr SUVMSRP: $43,574139 mi away
- PREMIUM SELECT 4dr SUVMSRP: $44,000160 mi away
- SENSORY 4dr SUVMSRP: $54,891138 mi away
See all 29 listings
Comfy luxo-barge
Pop, 10/08/2024
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
4 of 4 people found this review helpful
We’ve had this 2023 sensory trim 4wd model 8 months and use it for our traveling vehicle. It’s super ch comfortable to drive and ride in. Very spacious. Now, I knew when I bought it the model was going to change. As an over the road car and not a daily driver gas mileage is not a great concern. Speed will surprise you so be careful. So pros: roomy, comfortable and powerful. Cons: controls are somewhat counter intuitive. It has old aesthetics. Entertainment system in the rear is hard to use.
Fan clutch issues at 1000 miles!
Pluto, 05/06/2023
2023 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
2 of 2 people found this review helpful
Bough a new 2023 QX80 6 weeks ago and now the cooling fan is constanting running and cannot cool the coolant or engine to where it shuts off. So the fan makes a tremendous noise as it's running, just like a semi truck taking off. Very disappointed with this car for this reason. Can not in good faith say its been enjoyable thus far!
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12.3" screen
Claude, 09/29/2023
2023 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
0 of 0 people found this review helpful
I like my 2023 QX80, nice sounding bose professional system, the ride is quiet and comfortable, the fit and finish is outstanding, built in Japan, the only thing Infinity should improve is make that 12.3" screen full, since it's split your really only getting a 7.8" screen, they should download a new software to make that thing a full 12"3 screen and make Android auto wireless then I'd be a happy camper.
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- Comfort
- Reliability
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