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Used 2014 INFINITI Q50 Hybrid Consumer Reviews

3.6 out of 5 stars
18 reviews

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1 out of 5 stars

Worst car I've ever owned

Kyle, 08/14/2018
updated 02/18/2020
2014 INFINITI Q50 Hybrid Premium 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
16 of 26 people found this review helpful

I had 2007 Infiniti M35 for 7 years and over 185,000 miles. The Bluetooth was useless, it went through brakes pretty fast and gas mileage wasn't great, but other than that it was a great car. So, when it was time to get a new car, I bought the first model year of the Q50 hybrid. Over the life of the car the drive-by-wire steering failed, the audio system never worked properly, the Bluetooth was useless, the transition from electric to gas was very rough, the gas engine would suddenly rev up while sitting at a stop light shaking the car, the car would actually speed up if you didn't push down on the brake hard enough, the car would shudder when accelerating out of a turn with neither gas nor electric engine knowing what to do and the mud flaps kept falling off. I participated in two Nissan factory studies on engine performance and the exhaust system, which really made me feel like I was driving the beta version of this car. After being told repeatedly "that's just the way the car was designed", I learned to live with all its deficiencies. I was planning on selling the car before 100,000 miles, but since it hadn't really held its value very well, I decided to just drive it into the ground. I didn't have to wait very long. At 101,806 miles, 1,806 miles beyond the warranty, the hybrid battery overheated and needed to be replaced. (I was one of 5 towed into the dealership that day with the same problem.) That "part" cost $12,000! With labor to install it, the total price was going to be $14,000. The appraisal I'd gotten from CarMax just 200 miles earlier was $11,000. Obviously it made no sense to repair it. The dealership, Infiniti of Montclair, had no interest in helping me and suggested I get an attorney to escalate the matter. Despite having owned and faithfully serviced Infiniti cars for the previous 11 1/2 years, Infiniti consumer affairs refused to buy the car back for a fair trade-in value or to even help out on the cost of the new battery. I wound up having to sell this $50,000 luxury automobile with 101,806 miles on it for salvage value. DO NOT BUY THIS OR ANY OTHER INFINITI PRODUCT.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The Least Reliable Luxury Sedan, Poor Quality ever

avashot, 01/19/2016
2014 INFINITI Q50 Hybrid Premium 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
11 of 18 people found this review helpful

DON'T BUY! It is the least reliable luxury cars on sale today. I've had 2014 Q50 HYBRID for almost 2 years. I have been having many issues with the car's the steering system, handling, navigation, touchscreens, key-less entry and Bluetooth. Today, I had to bring my car back to the dealership again for DAS repair. The car started going to right by itself and started braking itself causing the risks of crashes. I am done with Infiniti.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.88 out of 5 stars

A compromised sport sedan

ocd168, 11/30/2014
2014 INFINITI Q50 Hybrid Sport 4dr Sedan (3.5L 6cyl gas/electric hybrid 7A)
3 of 4 people found this review helpful

After leasing the car for about 6 months, 5k miles, here's my assessment. Accelerating from standstill is great, the electric motor really provides a smooth takeoff combined with the gas engine for the power. In "sport" mode it is fast (0-60 in 4.9s). However, taking turns or windy road is a different matter, I never feel the car is planted like the 3-series, car feels unstable at times. Sometimes the auto brake, lane departure tech get in the way of driving, I usually turn it off on local streets. The lane departure prevention is of little use because when the lane curves too much it won't correct for you. The touch-screen computer is extremely SLOW, needs a faster processor.

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1 out of 5 stars

Forbes even says don't buy

mjbcarguy, 11/30/2013
updated 05/30/2016
2014 INFINITI Q50 Hybrid Sport 4dr Sedan AWD (3.5L 6cyl gas/electric hybrid 7A)
7 of 15 people found this review helpful

Driven this car for over 2 months. The poor reviews given by other sites is deserved. Frequent reboots of the computer, no sonar, useless directional lines on backup camera, over 50 computer upgrades in only 8 weeks…..think twice about this car. Having owned now for almost 3 years and ready to TRADE. Will not look at another infiniti. Continued computer problems, extremely bad tires, poor power delivery, back up directional lines still MIA most of the time. The most annoying of all is the slip light comes on when the weather is beautiful dry and warm. The car then losses power? They can't find the problem?

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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4.75 out of 5 stars

It's Good but.........

jrich73, 01/30/2014
2014 INFINITI Q50 Hybrid Sport 4dr Sedan AWD (3.5L 6cyl gas/electric hybrid 7A)
4 of 11 people found this review helpful

I have owned 4 Infinitis before this one. 2007 FX35(loved it), 2012 G37XS(loved it), 2012 FX35 with Deluxe touring (Everyone loved this one) 2013 M37XS (I traded in my 2006 550i manual transmission because my M37XS made it feel slow) and lastly my Hagane Blue Q50 Hybris sport. I was really excite about getting 31 MPGs on the hughway in this car because I drive alot. The closest I have been able to get is 28 MPGs on the highway using cruise control. I use a simple fomula MPG = (miles driven)/(gallons). The car would say one number but it was always high by almost 3 MPGs. If it said 29, I would calculate 26-26.5. Unacceptable. Every car I've owned I have been able achieve the posted MPGs.

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