Used 2013 INFINITI JX SUV Consumer Reviews
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Major Powertrain Issues - New 2013 JX35
awhicks, 08/18/2013
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
24 of 24 people found this review helpful
I purchased a brand new 2013 Infinity JX35 (CUV) on June 9th 2013. We only had the vehicle about 3-4 weeks when it started to exhibit major front end shaking/steering issues when operating the vehicle between 18-35 MPH. This is a highly unsafe situation which could very easily result in the driver losing control of the vehicle. At this point this brand new vehicle has been to the dealership twice (currently there) for a total of 21+ days and has had major power train work done or currently scheduled. This includes replacement of the Torque Converter, Electric Power Steering Unit and they are actively working to replace the transmission with a re-manufactured unit.
Living with the JX
2002blksle, 11/28/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
55 of 58 people found this review helpful
Traded an 08 CX-9 for the JX. The Mazda handled much better but the JX feels more refined. I also have a G35 and the JX is far from handling expectations for Infiniti which is becoming more disappointing after living with the car. It is quiet, I do like the CVT especially after 3500RPM, milage is good, lots of great tech, and great entry to 3rd row without massive rear doors. Build quality has not been great. In 2 months, had multiple rattles, had loose trim, and now the HVAC fan is making noise. Overall I give it a B. Not sure i would do it again now that the honeymoon period is wearing off. Bottom line-- test drive it multiple times before signing the papers.
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Positive First Impressions with the JX
rtmoorewy, 04/20/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
38 of 40 people found this review helpful
I just picked up my new JX this week and my initial impressions are very favorable. My JX is the Emerald Graphite AWD with the premium package. This is my second Infiniti (2007 FX35). The fit and finish is impeccable. The emerald paint is a deep metallic rich, subtly changing hue in different lights. The java interior is beautiful, as well as very comfortable. There is plenty of interior room, including headroom. 3rd row seat is low, but roomy. The floor is level throughout, and plenty of visibility all around. The controls are well placed. This car is clearly designed for quiet and comfort. By design, it does not have the same performance & handling of other Infinitis. But, loads of tech!
CVT Transmission issue
goshin, 04/20/2014
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
27 of 28 people found this review helpful
I love my 2013 except for the CVT transmission issues I've been having ever since I picked up my car. It "shuttered" from the first month, through and into the 10 month. My local Infinity dealer finally had a tech ride with me and he felt the significant "shuttering" that I experienced. The dealer was very good about trying to help and even replaced the transmission, per their Infinity service people. But still it persists. I'm done with it. Too bad too - nice car.
Very nice family CUV!
foody, 04/22/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
36 of 38 people found this review helpful
Traded in a '11 QX56 for the JX35 AWD. It is the wife's new soccer mom mobile! Hopefull, the MPG will be better than the QX! The JX35 came with Premium pkg, Theater pkg, Deluxe Touring pkg, Tow pkg, and Roof Rails. We really like the java interior with maple interior accents; the 20" wheels look nice too. The interior is very plush and roomy. It looks and feels high end. The second row moves about 5 inches fwd/aft, which is a great feature-more leg room. Unlike most of the SUVs in this class, the third row is useful. A 6 ft. adult can sit back there comfortably. Infact, it's just as comfortable as the 3rd row seat on the QX56. Getting in/out of the 3rd row is a breeze.
Luxurious Family Hauler
Chi, 03/21/2020
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 23 people found this review helpful
Purchased a 2013 Infiniti JX as soon as it was introduced to the market in 2012, so I ‘ve had a good 8 years or so to form a comprehensive opinion on this crossover. Beginning with styling, it is a handsome and uniquely styled vehicle with nice proportions in my subjective opinion. There are flowing body contours and an interesting D-pillar design that imparts a sporty and sleek appearance similar to the FX/QX70. Despite its sloping roofline, the JX has pretty decent cargo room in the rear with the third row up and the size of the vehicle is not too small or too big relative to others in its class. Although the third row is fairly tight, it is not as small as others such as the MDX or Q7, and even taller adults will be fine in the back for short periods of time. The second row has a good amount of adjustment, but it does sit slightly too low and is relatively flat. The second row tilts and moves forward to provide a good amount of entry into the third row. First row seats have a nice stitching pattern with piping and are wide and comfortable. The interior of the JX is luxurious with high quality leather and wood and a nice cohesive dash design with metallic accents. There are, however, noticeably cheaper materials used for the upper dash and lower door parts and the leather on the steering wheel feels cheap. Additionally, the navigation interface is pretty outdated and basic even for a 2013 model. In terms of performance, it not as fun to drive or as performance oriented as other Infinitis or even other three row luxury SUVs such as MDX or Q7. The VQ engine is quiet, smooth and sounds good under acceleration. It provides decent power for regular day to day driving, however during aggressive acceleration, the CVT tends to rev high but not put the power down as much as I’d like. This CVT is decent but is not as responsive as a traditional automatic. Steering is on the lighter side for my tastes and lacks a good amount of feel, however body roll and handling abilities are decent for the size of vehicle. The brakes are strong and have good feel. I do not use eco mode because it increases the gas pedal resistance too much, while sport mode does not feel that different from normal mode. Where the JX shines is comfort. The interior is very quiet, and the vehicle feels very stable even during highway speeds of 80/90 mph. The ride is smooth and absorbs impacts and bad road surfaces well without being too soft or mushy. It is especially good at being a highway cruiser, but fuel economy has been slightly disappointing (around 16 mpg). Especially for a 2013 model, safety technology was a strong suit for the JX. The model I opted for comes with blind spot monitoring, backup sensors, backup camera, backup collision intervention and forward collision assist. Additional items such as height adjustable headlights, a 360-degree camera, power steering wheel and illuminated exterior door handles add a nice touch of luxury and convenience. Although the vehicle is now 8 years old, there are no rattles or squeaks inside. There were slight build quality issues in the first year of ownership such as trim coming off in the third row and seatbacks, one of the sliding seat mechanisms failing to work (fixed under warranty), and the under floor storage cover not closing properly. Other than that, it has remained trouble-free mechanically. However, recently on rare occasions there is a slight shudder under acceleration at low RMPS. This is disconcerting considering the reliability history of these transmissions. Although it isn’t doesn’t have the driving dynamics of the Q7 and MDX, we chose the JX because it was a good value being several thousand dollars cheaper. Overall, the JX does have some significant shortcomings, but it is a good option if you are looking for a roomy, comfortable and luxurious three row crossover.
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Impressed
brifromwi, 04/27/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
21 of 22 people found this review helpful
Purchased an AWD JX with Premium Pkg and am impressed with the vehicle after 500 miles. Traded a 2007 Lexus GX and really don't miss it. Gas mileage has been about 20 mpg with mixed city/highway driving. Comfortable and well laid out interior. Overall a very nice vehicle.
what a mistake
krasinski, 12/16/2014
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
35 of 38 people found this review helpful
We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners don't always have them and we spent just too much time in service. List on this vehicle was 57,000, trade in $35,000. We were happy to get rid of the vehicle and promise to never buy an Infiniti again.
Liking it more and more
frank4001, 06/12/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
27 of 29 people found this review helpful
Love the way it drives, the room and interior. Looks better than the pictures too. I'm not sure why the reviewers say it's slow and dosen't handle great. While it's not a dragster off the line it has the plenty of power for passing on the highway and getting around town...plus excellent mileage. I think it handles and drives excellent. It's silent and all the features work great. My wife can't be happier. I'ts her daily driver. The trany is fine too. We drove the XC90,XC60, MDX, Lexus 350, Audi Q5 and Q7 and the BMW X5. We took delivery in early May and have put 2500 hundred miles on it due to a long trip. We have the Premium, Tech and Theater packages and the car is White/Tan int.
Wow!!! The JX is loaded!!
suzieq184, 05/02/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 11 people found this review helpful
Absolutely love my new JX. Quality in every way. The SUV comes loaded with great features and is the most comfortable ride.
The Infiniti JX35 is CRAPTASTIC
RobK, 07/11/2016
updated 01/20/2017
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
18 of 19 people found this review helpful
Multiple issues w/ front passenger side airbag sensors not working correctly. The airbag would turn off while someone was seated in it. The Infiniti dealer in Fresno wasn't able to fix it, they gave us multiple excuses from "it's working as designed" to "your not sitting in it correctly". What a crock!! The transmission failed at 59K miles which was covered under warranty although the new transmission only came with a 12K mile warranty. The wipers would come on whenever the felt like it. The weather stripping for the rear doors would regularly fall off. What topped it all off was the service advisor recommending that we not keep the car past 100K miles! The advisor told my wife that he had looked into buying a JX35 for his wife but opted to buy a Honda due to reliability issues. So last Saturday (7/9/16), was my second best day of JX35 ownership, I sold it! I will never own another Infiniti product ever!
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Very functional car that is fun to drive
dgc3043, 08/03/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
30 of 33 people found this review helpful
Downsizing from a loaded Ford Expedition I wanted similar functionality in a vehicle that was more city friendly/drove like a car. At 6'7" with 2 kids still in the house I was very impressed with the flexibility of the JX. With the driver's seat fully adjusted for me and my 38" inseam, a large adult can sit comfortably behind me. Mid sized adults can realistically fit in the 3rd row. Not as much cargo room as the Expedition but significantly more than what you would think--car looks smaller on the outside but is quite cavernous on the inside. The vehicle drives very nice; I crave silence on the freeway and the JX is quiet at speed, absorbs bumps well, has solid acceleration and braking.
Stranded in a disabled JX35 and towed TWICE!
Gal-z, 06/07/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 24 people found this review helpful
This car is terribly unreliable. In the 3 years Ive owned this vehicle, it has been in the shop 5 times for repair. When you purchase a $50,000 vehicle don't expect to have transmissions problems, broken fuel line , corroded battery at 34k mlies. Unless you enjoy loaner cars & repair bills.....do not purchase an Infiniti JX35
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First Impressions
beagle11, 04/01/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
33 of 37 people found this review helpful
Just took delivery of our emerald graphite JX35 AWD (fully loaded) with java brown interior. My first impressions are as follows: Appearance: As attractive as the JX35 appears in the photos, the vehicle looks even better in person. The exterior styling is very sporty without looking gimmicky. The dark plastic aeroskirts and underbody accents compliment the lines well. While the salesman admitted he was skeptical of the java interior with the dark gray dash and emerald graphite color scheme when we pre-ordered, but was very impressed when it was delivered. The dark brown leather looks very luxurious and breaks up what would be a monochromatic look. Its definitely one of the smartest looking SUVs on the road today. Performance: The engine is adequate and the ride is more luxurious than it is sporty. For 90% of drivers in this class, it will perform admirably. Plows quite bit into the turns, but this isn’t a M series. Interior: Top notch interior. Seats are firm, but comfortable. I am a large guy over 6 feet, and I can fit in all three rows. The 3rd row would be tough for long periods, but doable for less than an hour. The 3rd row access entry space is big enough for an adult to gain access within to much trouble. Technology: It may take a year or more to get your hands around all of the features. The basic functions are intuitive, but like a really powerful smart phone, the vehicles capabilities likely far exceed the users mastery of the systems functionality. The steering wheel controls are reversed from most vehicles, and the different interfaces will take a little while to familiarize myself with being a distraction. Non-Critical, but Quirky Issues: Due to the push-button keyless ignition, there doesnt appear to be a way to energize the vehicle control systems within starting the vehicle first. There doesnt appear to be a way to roll up and down windows, or play radio like you would with a vehicle in accessory mode with a traditional turn-key ignition. There is a very poorly placed SOS button for the Infiniti Connect emergency notification system. The button is located on the overhead control panel, approximately ½-inch below the button for the driver-side overhead lamp. When the headlines are engaged, the button is back-lighted, but is easily confused with the overhead light switch in the dark. Yes, I pushed it accidentally on the first evening I drove the car. The response came from Infiniti in approximately 30 seconds and the call center representative was thankfully very understanding. While the odds of changing a tire yourself is remote with roadside assistance, the rear Bose Direct-Wave speaker and plastic rear hatch liner would need o be removed prior to accessing the under-body high pressure spare tire and jack. Remote start will not work with second key located inside of within close proximity of the vehicle. Once the second key was removed from the car, it started right up. While the DVD playing in the back can be viewed on the front heads-up monitor, the car must be stopped and the emergency break engaged before it will come up. No CD changer, but rather a hard drive storage system where you can burn hundreds on CDs onto prior to leaving. Unclear if the burn function works with audio books. Overall: I think Acura is going to have to re-design the MDX this year to match the JX35 main buying demographic. The bar has been raised in that price class. While not perfect and bordering on being too technologically complex, the JX35 hits or exceeds expectations for factors that matter to the 40-something $100K+ income female.
CVT Transmission is this car's downfall
rraffel, 07/16/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 16 people found this review helpful
We bought the JX as the family car. Loved the third row, and the fact that we did not have to take the car seat out to get to the third row. Also, even with the seats up, there was a small trunk. The interior room is great, especially in the rear. However, between the terrible CVT transmission, and the poor gas mileage, I doubt I would buy this again. This isn't a performance car by any stretch, but don't want it to be. However, there are times it barely gets out of its own way - this I blame on the transmission as it seems to be constantly hunting for the best "gear". Just makes it uncomfortable to drive. As for gas mileage, we are around 15... far below what we expected.
Do NOT buy this vehcile
jostajtf, 07/31/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 16 people found this review helpful
BEWARE...do NOT buy a vehicle from Infiniti. They are crooks! I bought a 2013 JX35. Within the 1st 100 miles we noticed the transmission was having problems. Everyone at Infiniti told us that we need to break in the car for 500 miles and that the car has a CVT transmission. Finally we got tired of the transmission continually jerking around and grinding between 10-35 mph and we brought it in. After 9 days in the shop they finally said they need to replace the torque converter. Done. After we picked up the vehicle, the car was doing the same thing as before, yet worse. Back to the dealer, same day. Finally we are told that they need to replace the transmission. Totally unacceptable. Infiniti
Disaster JX35
grtgrk, 11/10/2013
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
15 of 16 people found this review helpful
Our new JX 35 upon delivery wipers did not work. Then recalled for rotor or front end problem. Then on 10/20/13 electrical system failed entirely. Towed to dealer on 11/5/13 upon return from a trip to CA. Now 11/10/13 and no sign of repair ever being completed. Had been told 2 days now 8days !! Contacted Infiniti USA and requested replacement with a brand new comparable vehicle. Beielve that by now Infiniti should have contaced dealership to authorize buy back trade. We are willing to go MSRP by MRSP differential as a fair basis for a replacement with at least the same accessories.
Not So Great...
granolla, 04/21/2013
updated 04/21/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
46 of 53 people found this review helpful
I drove the JX for 25000 miles, the lack of acceleration and the odd workings of the CVT I could not take. The JX struggles.. If you have not driven a vehicle with a CVT transmission Do Your Homework. It is awkward compared to a traditional transmission. The engine will rev at times unexpected ,it is much louder, and you get the feeling of downshifting. They give you a selector switch that you can turn to sport mode to make it feel like a traditional transmission (not). I had actually called infinity a few times regarding the odd reving and the feel of this. They told me no one had complained, i couldnt believe it. I have driven so many cars and suv's in my time , this was the first I ever sold back at a loss.. The odd thing was the following year the only change they made was to reprogram the transmission to feel like a conventional transmission. i cant believe they did that just for me......Understanding it is SUV/ crossover, it does not take to turns well comparable. Bottom line at this price It underperforms. They need to either really improve those transmissions or go a diffrent direction. It does not belong in there. Would take my CX9 Back tomorrow.
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Pretends to be a luxury SUV but doesn't deliver
George Milev, 08/25/2017
updated 03/12/2018
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
Bought the Infinity JX35 in 2013 brand new. The car has had 4 recalls already (took 3 tries to fix one of those - passenger's air bag module). It's a gas guzzler in city driving. The CV transmission is non-responsive and sluggish. The supposed All Wheel drive is fake. It's a two wheel drive on the 4WD model with an option to activate the 4WD in a snow mode drive only. And then the rear wheels operate only at 50%. The radiator fan motor went out at 34K miles, but somehow the warranty doesn't cover it and the dealership is charging me $1,300 for the repair. When you buy a car for $50K, you'd expect for the car not to start falling you at 34K miles. Engine began overheating because of the broken fan motor. It's comfy inside and the 3rd row seat (which is for kids or dogs only) ocasionally comes handy, but that's the only good thing I can say about it. Nissan, which makes the Infinity, has a 5 year bumper to bumper warranty on a truck/van (the NV 200). Makes me wonder why they don’t have the same warranty for a “luxury” SUV
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Great Value, hard to beat
Adam stein, 06/25/2018
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 7 people found this review helpful
Bought used with 30k miles. Now we have 80k trouble free miles. We bought fully loaded including TVs for the kids. Upgraded to this when we had twins from EX35. Did the whole Acura MDX, Infiniti JX35 comparison. We needed something with 3 rows in case grandparents came along and we needed plenty of space for the twins stuff. My wife didn’t feel comfortable driving something as large as a Tahoe/Yukon and Lexus only offered 3 rows on a truck based platform with a stupidly designed 3rd row that flipped up to the side and chewed up valuable cargo space. After test driving both Acura and Infiniti we realized the Infiniti is significantly larger, offered a nicer cabin (in our opinion) and rode more comfortably. 4 years and nearly 50k miles later, we are just as happy as when we first bought it. No major mechanical issues. Reliability has been top notch, although I understand that reliability has not been Infiniti’s strong suit as of late, we have been lucky on our JX. The interior has held up extremely well considering my twins have given it all they’ve got. Now we’ve just added a 3rd kid and with 3 kids in car seats, we need to upgrade in size. Having to utilize the 3rd row for a car seat crushes car or capacity. I had to rent a suburban to take the family on a week long road trip. Pros: reliability, looks, interior design, navigation and electronics, cargo capacity (3rd row folded), ride Cons: underpowered and fuel economy is atrocious. Averaging 15.2 mpg over 50k miles. CVT transmission is so -so and completely not necessary if mileage is that bad. I would highly recommend this to anyone with 2 young kids.
JX Passenger Airbag Does Not Work
andy0416, 08/29/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 12 people found this review helpful
This car has a major design defect that Infiniti is ignoring. All passenger airbags are supposed to operate if the person in the seat weighs more than 110 pounds. My wife weighs 118 poounds and is 5 feet 4 inches tall. The airbag does not detect that she is in the seat and therefore is not operational. The dealer tried to fix the problem but could not. They reported to Infiniti that they verified the problem and that it was a dangerous condition. Infiniti has simply ignored the defect. As a result I was forced to bring a lemon law suit against them. There are mumerous other complaints. Be warned that if you have a loved one who weighs about 120 or less the passenger airbag wont work!
Questionable build quality
yossarian7, 12/03/2014
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 17 people found this review helpful
New rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that won't stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.
Best Car I Have Ever Owned
lovethejx, 08/06/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 26 people found this review helpful
I traded a 2012 MDX for the JX. I only had the MDX for a couple of months and got terrible gas mileage. "Just for fun" I test drove the JX. The rest is history. I absolutely love this car. Had it one month and find excuses to drive it. I very much like the transmission choices. I use the sport mode when starting off and then depending on whether I'm on local roads or an interstate, shift the knob accordingly. While in eco drive I have already managed 24.6 MPG. I also find it much easier to drive than the MDX. My seating position gives me a better view of the road and the ride itself is smooth, quit and just plain relaxing.
Transmission Failed
Tim Biehle, 03/19/2019
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
10 of 11 people found this review helpful
We purchased Factory extended warranty. Transmission started stuttering near end of extended warranty period. We had it in a couple times to have transmission checked. At 2000 miles beyond warranty period they had it a week due to stuttering. Initially they said they would put a new tranny in and cover it under warranty, but later in week they decided not necessary —- but they would note it in the records in case it acts up again. Well, transmission completely failed a couple months later while on vacation a 1000 miles away from home. We contacted Infiniti and they were completely unwilling to consider replacing tranny under warranty or even splitting the cost or discounting the repair. Estimate exceeded $5000 and 2 weeks.. We had no choice but to sell car to dealer as-is for a measily $3000. No more Infintis for us!
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Infiniti failed with this car
Sarah C, 09/21/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 10 people found this review helpful
I know that I will never buy another Infiniti again. We have a Nissan truck that cost almost $30k less, and it drives like a champ. My car is 3 years old, and we have already had to replace the transmission- which cost an additional $5300. Nothing on this vehicle can be serviced by a mechanic, everything must come from the dealer. The bluetooth barely works, we can never get the DVD player to work, the GPS is inaccurate, and had routed me to a 2-track jeep trail that almost killed me, I even busted my wheel bearing going down this road trying to stay alive. The service department is great and very helpful, and the car is comfortable. The cruise control is awesome, but for $55,000, I will never make this purchase again. We have spent more time in the shop with this vehicle than any other vehicle, even ones that we bought pre-owned. A new transmission with only a 12,000 mile warranty is unacceptable.
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Poor fuel economy
icc2012, 12/21/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
12 of 14 people found this review helpful
I've been driving the car for about 500 miles and I get under 12 mpg combined highway/city in Sport mode. What is even more outrageous is that if I drive in normal or eco mode all I get is under 9 mpg. Is this other owners experience or this particular vehicle has an issue? Planning to take it back to dealership to check what's going on. Also, sometimes the satellite radio reception in poor? Anybody else having this issue?
so far so good
nyctom, 05/26/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 5 people found this review helpful
here is my impression after 1 week. the jx rides smooth and coming from 2 lexus rx350 i think infinity has gone the extra mile as far a the interior and nice little details where i felt lexus had cheapened the interior and when i tried to order a mark levinson sound system it was a 5 month wait..I like the bose sound system and the cvt is smooth and no lack of power here. I did drive the mdx and that is much faster but not as nice of a ride. the car does have some body lean around curves but not so that i bothers me. i can only hope its reliable as with 2 lexus i never had anything go wrong in 6 years.. go check it out its nice
First crossover/SUV
rwen, 02/03/2013
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
19 of 24 people found this review helpful
Looking for a car with 3 row seating that fits 7, including enough space for 3 children needing carseat/boosters, and 3rd row enough leg room for adults. Both Toyota Highlander and Acura MDX are nice but outdated. Almost got 2013 Pathfinder, but deal fell through last minute. Ended up with 2013 JX, 2 wheel drive, with premium, driver assist and theater package, at over $2K under invoice. Felt got a good value, considering Indinity badge, with nice features, and about $5K over top of line Toyota Sienna Limited. Car is quieter than minivan, with better mileage (about 21.5 to 22.5 MPG) with 90% HWY. Await the crash test/safety rating.
Under Priced Luxury Car
obie1974, 07/08/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful
I don't get excited about cars these days but have really enjoyed the JX more than any other car I've owned or driven. My wife and I were considering purchasing a new luxury car next year and after research, narrowed down to the new M Class and the X5. We never considered Infiniti until we saw a teaser ad. After thourough research, I was at the Infiniti dealership the day it arrived. This car had more features and plenty of room for passengers than anything we've looked at. It has more than enough power. It has the best CVT we've driven. All the technology works great. The car practically drives itself. Great family our touring car. Test drive the car yourself rather than relying on reviews.
Impressive Vehicle
hondaman35, 11/06/2012
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
31 of 42 people found this review helpful
With children reaching teen stage, the wife (aka the boss) finally decided that weve graduated from minivans. Basic requirements: cross-over, 3-row seating, leather and within $45K. Researched: MDX: Pros - Honda name, resale, handling. Cons Value quotient, dated styling. Pilot: Pros Honda name, resale, decent ride. Cons Remember, Im trying to graduate from driving a box on wheels! Honda with leather starts mid to high 30s? CX9: Pros Mazda name, sporty handling, great reviews. Cons Outdated styling, minivan with long nose. Explorer: Pros Styling, options, price ranges. Cons Will top $40K with options. Resale value will exceed loan amount before first juice stain.
Great Overall!
Erika K., 05/07/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
I bought this car blindly without test driving so overall I am happy. However after reading other reviews and driving it for 2 months I can agree with them on some issues. For example, the acceleration is very disappointing but it helps that I have controls to switch to sport if I want to go faster because on ECO it goes at a snails pace. The controls for radio, air and phone are to far spaced and as a female my hands do not fit in the little compartment to charge my phone. The aux cord in the console is in the most awkward spot and is difficult to access. The Bluetooth rarely works correctly which is very annoying. We also have the entertainment/tech package and the way he dvd system works is also awkward with too many steps just to watch a dvd. My car is still under warranty and the leader in the back seat is splitting and spreading, I eager to see if Infinity will do anything about it. Also l, the look of the vehicle is pretty much s station wagon so I wish it was more stylish. On the bright side it is roomy and the 3rd row is easily accessible and my husband or 14yr old son can sit comfortably back there. Overall it's a good value and recommend to others.
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2013 Infiniti JX35 - 95K Miles & we give up
AZ Jon, 06/03/2018
updated 06/04/2020
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
6 of 7 people found this review helpful
Bought brand new and a short review after owning for 95K miles. Up to 80K miles the JX35 was reliable. As others have noted, the transmission is sluggish/underpowered, constant issue/recalls with passenger side airbag, and the gas mileage is horrible - we average about 17 MPG in the city and 19/20 highway. Key concerns up to 80k miles: 1. Replaced battery 4 times in 5 years with terminals connectors having been replaced twice, 2. Door mouldings routinely come apart making car noisy with lots of squeaks, 3. Driver and passenger visors repeatedly break ($200 each to replace at dealer) due to cheap parts, 4. Tiny driver kickplate led to hole in interior floor carpet and the dealer wanted $1,100 to repair, 5. Brakes have short lifespan 25k to 30k and need replaced; dealer quotes $375 for front pads - outrageous. 6. Terrible dealer support/lack of warranty support - Infiniti of Scottsdale, AZ is the worst. The service "advisors" almost appeared to be gleeful as they told us repeatedly that another issue with the vehicle was not covered under warranty during the supposed 4 year/60K warranty period. Between 80K and 95K miles is when we started having costly mechanical issues. AC died on us - $1,200 repair. Fuel pump needed replaced - another $1K repair. Two engine mounts needed replaced - another costly repair. We gave up at 95K miles and got rid of the JX35. All said, this is truly not a luxury vehicle - just buy the Pathfinder and save $10k-$15K. Or, if you truly want a reliable "luxury" vehicle go with Lexus or maybe Acura. NOT IMPRESSED WITH THE INFINITI JX35.
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Lexus RX350 with 3 rows of seats
alexko, 12/31/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 10 people found this review helpful
Comfortable cruiser
Not much to find fault with
edhryb, 08/28/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 12 people found this review helpful
Up to 5,000 miles on my JX. Really a great overall package. Perfect for a 4 person family who needs to carry and extra child here and there. Flexible cargo, nice handling and power, an awesome interior design, nice exterior, great electronics (NAV, entertainment, camera and warnings). Not much competition out there until Acura updates the MDX. Really a pleasure to drive for a long weekend, to the beach, around town, etc. Had a minor rattle that dealer had to fix but everything else has been perfect. Style is a matter of taste but I love my liquid platinum. Added roof rails and mud guards. Also, love the rims. Why do so many American-designed cars go with flashy chrome instead?
So Impressed !!!! Glad I purchased the JX 35 :-)
ritabeeta, 06/24/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 9 people found this review helpful
I purchased my JX 35 in May 2012. I am so impressed with it. Forget about the comments regarding the pick up, this baby moves. I traded in a 04' Expedition. Took it on the road to NC, didn't realize how fast I was going, the ride is so smooth. excellent on fuel. I am so very happy. I test drove the Enclave, MDX, and SRX. There is no comparison. Had my heart set on the SRX until I drove this SUV. Salesman did such a great job of introducing me to the features. I am still learning something new everyday. Get off the fence and test drive this SUV, you will not be sorry.
multiple repairs without satisfaction
jkwind, 06/29/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful
I purchased my car in November 2012. Within a few months, I had a problem with a rattle underneath the back seat. After taking it for repair, the shop informed me that they fixed the problem. The problem recurred again and this time they informed me that they had to remove the dash to fix the problem. The car has been back for repair five times for the same issue without addressing the problem successfully. My efforts to have the manufacturer buy back have been fruitless. This car is a a disappointment and the customer service is very poor. This is not what I expected after spending so much much for a luxury car. Customer care service did a very poor job in dealing with my problem.
Regret from day one driving it off the lot
So done, 12/13/2018
updated 06/13/2019
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
3 of 3 people found this review helpful
Read the other reviews about constant repairs and lack of longevity then heed the warnings because they’re true. I purchased my truck from an Infiniti dealership. And have had constant repairs done buy a different infiniti dealership. Long story short: I’ve owned it for almost two years. I’ve put thousands of dollars into it “fixing” things that shouldn’t ever fall apart. At 6 years of age it has under 75,000 miles and has cost me more than any other vehicle I’ve ever owned. Most of them didn’t start to fall apart until 150,000+ miles. This is our second and last infiniti. The other one was a G35x that also fell apart. Just walk away or prepare to lose big with infiniti. Update: still putting big money into repairs and regular “maintenance”. No longer taking vehicles to dealership. Getting rid of both infinities and never buying again. The worst.
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Supremely Comfortable and Functional
snoopbobb, 01/14/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 16 people found this review helpful
My wife and I are in our early 40s, and we have a toddler. We wanted a car that has all of the practical amenities that we need for our kid and her stuff, along with the luxuries to which we'd become accustomed. The JX suited our needs better than any other vehicle on the market. Also, in the big scheme of things, it's actually a pretty solid value for what you get. E.g., we only paid about $5000 more for a JX that's loaded with the driver-assistance package and theater package than we would've paid for a comparably loaded Toyota Sienna Limited.
Sophisticated Artistry meets cutting edge technology
mckinnoncity, 06/19/2012
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
37 of 58 people found this review helpful
My wife and I think this car is awesome. Coming off of three consecutive Nissan Murano's we set out on a quest to find something "better than Murano." Spent several months shopping luxury cars and nothing was better than Murano. lincoln has "turn signals from ____ , cramped front passenger seat and you can't one hand it in a parking lot. That's where we started our shopping. Explorer and the other lincoln don't have flat floors on the passenger side front. Same with the FX. Volvo has insufficient arm rests... and limited inventory. Cadillac SRX was falling apart in the show room. MDX and jeep are nice, but their trucks. Finally a car that is perfect. Leave it to Nissan to figure it out.
Honest Review!!!!!!!
legit_reviewer, 06/04/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
91 of 146 people found this review helpful
I'm writing a review for the 1st time because I was so annoyed by the so called "Expert Reviewers" about the JX35..They seem to know it all after only test driving the car for few minutes..I also wonder if these experts have little kids to be able to relate why this vehicle is designed for its specific purpose..Why I think my review is more meaningful?? Because I owned many cars (usually 3 to 4 at a time) and I change cars yearly (yeah call it crazy!)..I am only going to talk about the luxury SUV/CUV here bacause the JX is in that category..SUV/CUV I owned were; Lex RX 330, Volvo XC90, Land Rover LR4, Infiniti FX35, Merc Benz ML320, and Lex GX470..No to MDX, X5, n Q7 due to stiff suspension.
Comfortable Car!
geebers, 06/04/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 10 people found this review helpful
I traded my 2007 GX 470 for a JX 35; I couldn't be much happier. I've had my JX for 2 weeks now and loving my new SUV. It's really comfortable and easy to drive. The interior looks expensive and classy. Great technology; love the 360 degree camera.
what a disappointment
gwlig, 08/15/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 5 people found this review helpful
Been fighting blown fuses since delivery. Five times to dealer still blows. The dash trim is now fading, wood look now has a creamy line through it and a part of the center console. Live 200 miles from dealer. Wants me to make to trips to diagnose the dash problem then come back and replace plastic. Customer Relations will "mentor the dealer to improve his response to customer problems" This non event is turning out to be a nightmare. In addition, delaing with the Affairs office is like dealing with terrible attitudes. All this at 6900 miles
CVT kills this truck!
ctsoccerfamily, 07/17/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
14 of 22 people found this review helpful
Bought this car in May for my wife, she loved it from the first time she saw it on the commercials durring the NCAA tournament. I have to qualify my review by letting you know that my wife loves this car and its by far her favorite family car that we've owned. The JX is packed with technology and is quite a good looking car. Its very well thought out and the design and tech features are very intuitive. The performance of the car is another story. By 2013 standards this car is simply underpowered. The constant drone of the CVT as is searches/skips gears is annoying to say the least. Infiniti should take their "mulligan" and come out with an upgraded engine and ditch the CVT for 2014
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Joanna Jennings, 03/07/2015
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
16 of 26 people found this review helpful
I have had my 2013 JX-35 (one month apparently before the 2014 all new QX came out unbeknownst to any salesperson). It will be 2 in May, with 19k miles. $58,000 sticker price with EVERY bell and whistle. Been in the shop 19-21 times? Lost count. I have had 2 new sets of remotes, found car running in a pkg lot, found it jamming out to heavy metal at a Costco via XM radio while not running (I do not use), 3 times lift gate is open when I return, 3 new dvd headrests, trans slipping on inclines, stereo flips b/t radio (which I hate, Pandora, and iTunes). Nav wants me to live in AR vs TX, Bluetooth repl 2x, Gas tank 2x, All cameras reset, Window quit after 1 mo, LIST goes on and ON and ON
2 Bad Tran;Bad Transfer Case; Head Gasket 100K
James M, 12/13/2018
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
2 of 2 people found this review helpful
2 Bad Transmission 1 bad transfer case 1 cylinder head gasket all before 100k DO NOT BUY THIS BRAND Total POS
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Very happy customer
YN, 05/24/2017
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
2 of 2 people found this review helpful
General is an excellent car!!!
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Not thrilling but nice
mike997, 12/11/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
20 of 37 people found this review helpful
We did a lot of research before deciding on the JX and we have been driving it for about 3 weeks. We are leasing it so this review is based upon a fully loaded model (every package, MSRP was $58k). I will say it is a perfect, flat-land cruiser for mom. I love the interior design and appointments. The exterior, i think, is the most flaterring - GMC, Acura, Honda & Toyota all just look the same; the JX has style. We live in 'moderate hills' in the SF Bay Area and the JX really stinks on the gas milage - we avg 14 mpg. Also backing up the driveway is very sluggish, must be the CVT. My wife says "it's just not peppy and seems sluggish" however once on the flats it's fine.
Passenger air bags are part time.
ron118, 10/15/2013
updated 05/11/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 6 people found this review helpful
I was told to move to move around in the seat by the dealer. In 20 miles the light did not go off until we stopped the car and restarted it. Is Infiniti waiting for a class action law suit? Beware of this problem your sales rep won't tell you.
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Sexy, but uncomfortable.
Sad momma, 11/28/2017
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 6 people found this review helpful
This car is a beauty. It almost seriously drives itself. However, the seats are so uncomfortable that I won't be keeping it. The position options are many, I thought I could make this work. Unfortunately, there doesn't seem to be a right "fit" for me. I'm 5'10 average build...and disappointed.
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Exactly as advertised
holladts, 10/27/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 8 people found this review helpful
Was looking at the usual suspects, MDX, Q7, however, for the price, neither could beat the JX, plus the JX was more roomy. The V6 tuned to about 300hp would have been perfect, but as the reviews mention and as Infiniti admits, this is not a performance vehicle. Have only had for about a week now, so I'll have to update in about 6 months.