2013 INFINITI JX Consumer Review: First Impressions

2013 INFINITI JX - Consumer Review

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31 of 35 people found this review helpful
First Impressions
By beagle11 on


2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)


Just took delivery of our emerald graphite JX35 AWD (fully loaded) with java brown interior.
My first impressions are as follows:


As attractive as the JX35 appears in the photos, the vehicle looks even better in person.
The exterior styling is very sporty without looking gimmicky.
The dark plastic aeroskirts and underbody accents compliment the lines well.
While the salesman admitted he was skeptical of the java interior with the dark gray dash and emerald graphite color scheme when we pre-ordered, but was very impressed when it was delivered.
The dark brown leather looks very luxurious and breaks up what would be a monochromatic look.
It’s definitely one of the smartest looking SUVs on the road today.


The engine is adequate and the ride is more luxurious than it is sporty. For 90% of drivers in this class, it will perform admirably.
Plows quite bit into the turns, but this isn’t a M series.


Top notch interior.
Seats are firm, but comfortable.
I am a large guy over 6 feet, and I can fit in all three rows. The 3rd row would be tough for long periods, but doable for less than an hour.
The 3rd row access entry space is big enough for an adult to gain access within to much trouble.


It may take a year or more to get your hands around all of the features.
The basic functions are intuitive, but like a really powerful smart phone, the vehicle’s capabilities likely far exceed the user’s mastery of the system’s functionality.
The steering wheel controls are reversed from most vehicles, and the different interfaces will take a little while to familiarize myself with being a distraction.

Non-Critical, but Quirky Issues:

Due to the push-button keyless ignition, there doesn’t appear to be a way to energize the vehicle control systems within starting the vehicle first.
There doesn’t appear to be a way to roll up and down windows, or play radio like you would with a vehicle in “accessory mode with a traditional turn-key ignition.

There is a very poorly placed “SOS” button for the Infiniti Connect emergency notification system.
The button is located on the overhead control panel, approximately ½-inch below the button for the driver-side overhead lamp.
When the headlines are engaged, the button is back-lighted, but is easily confused with the overhead light switch in the dark.
Yes, I pushed it accidentally on the first evening I drove the car. The response came from Infiniti in approximately 30 seconds and the call center representative was thankfully very understanding.

While the odds of changing a tire yourself is remote with roadside assistance, the rear Bose Direct-Wave speaker and plastic rear hatch liner would need o be removed prior to accessing the under-body high pressure spare tire and jack.

Remote start will not work with second key located inside of within close proximity of the vehicle.
Once the second key was removed from the car, it started right up.

While the DVD playing in the back can be viewed on the front heads-up monitor, the car must be stopped and the emergency break engaged before it will come up.

No CD changer, but rather a hard drive storage system where you can burn hundreds on CDs onto prior to leaving.
Unclear if the burn function works with audio books.


I think Acura is going to have to re-design the MDX this year to match the JX35 main buying demographic.
The bar has been raised in that price class.
While not perfect and bordering on being too technologically complex, the JX35 hits or exceeds expectations for factors that matter to the 40-something $100K+ income female.

Best Features

Cameras, interior leather, and exterior looks.

Worst Features

relocate SOS button
Recommend (31) (4)

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Comments (7) Post a Comment
By soccermom30
on 05/15/12 15:41 PM (PDT)

What has the gas mileage been like? I bought a GMC Acadia Denali, which is about the same price as the JX, in July 2011. Allthough I think it's beautiful, it is the most disappointing car I have ever owned. My gas mileage averages just over 11 mpg. I am looking for a new car and wondering if this will fit the bill.

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By rtmoorewy
on 04/20/12 09:44 AM (PDT)

Also, the rearview camera so far is bright in all situations.

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By shaolin
on 05/20/12 09:45 AM (PDT)

By $100k + income, do you mean household income?

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By kangel
on 04/12/12 14:51 PM (PDT)

I do not have a jx35, but you can probably access the "accessory" mode even with the push button start. Try hitting the start button without putting your foot on the brake, that normally turns on the power without starting the car. You should then be able to listen to the radio or play the DVD. Let me know if it works.

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By seawolf21
on 04/04/12 08:38 AM (PDT)

Great review. How's the brightness of the rearview camera? I have '08 MDX and the pet peeve is that it takes a while for the display to warm up in the morning and before that happens, the display is too dim to be of any use. How does the rearview camera perform if the sun is shining in the direction of the camera?

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By jrhee
on 04/24/12 15:16 PM (PDT)

Like kangel wrote, just press the ignition button without pushing the break for "accessory mode" (radio, GPS, etc.), press once more for On mode (accessories + power windows), then press once again to turn everything off. RTFM...

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By rtmoorewy
on 04/20/12 09:43 AM (PDT)

I just picked up my JX this week, and will review soon - but kangel is correct. Press the start button without stepping on the brake. Press once to get the initial ACC functions, press again to get the full ACC functions, including air, etc.

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