Used 2013 INFINITI JX Consumer Reviews
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multiple repairs without satisfaction
jkwind, 06/29/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful
I purchased my car in November 2012. Within a few months, I had a problem with a rattle underneath the back seat. After taking it for repair, the shop informed me that they fixed the problem. The problem recurred again and this time they informed me that they had to remove the dash to fix the problem. The car has been back for repair five times for the same issue without addressing the problem successfully. My efforts to have the manufacturer buy back have been fruitless. This car is a a disappointment and the customer service is very poor. This is not what I expected after spending so much much for a luxury car. Customer care service did a very poor job in dealing with my problem.
Regret from day one driving it off the lot
So done, 12/13/2018
updated 06/13/2019
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
3 of 3 people found this review helpful
Read the other reviews about constant repairs and lack of longevity then heed the warnings because they’re true. I purchased my truck from an Infiniti dealership. And have had constant repairs done buy a different infiniti dealership. Long story short: I’ve owned it for almost two years. I’ve put thousands of dollars into it “fixing” things that shouldn’t ever fall apart. At 6 years of age it has under 75,000 miles and has cost me more than any other vehicle I’ve ever owned. Most of them didn’t start to fall apart until 150,000+ miles. This is our second and last infiniti. The other one was a G35x that also fell apart. Just walk away or prepare to lose big with infiniti. Update: still putting big money into repairs and regular “maintenance”. No longer taking vehicles to dealership. Getting rid of both infinities and never buying again. The worst.
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2013 INFINITI JX for sale near you
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- JX35 4dr SUVMSRP: $9,8997 mi away
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Supremely Comfortable and Functional
snoopbobb, 01/14/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 16 people found this review helpful
My wife and I are in our early 40s, and we have a toddler. We wanted a car that has all of the practical amenities that we need for our kid and her stuff, along with the luxuries to which we'd become accustomed. The JX suited our needs better than any other vehicle on the market. Also, in the big scheme of things, it's actually a pretty solid value for what you get. E.g., we only paid about $5000 more for a JX that's loaded with the driver-assistance package and theater package than we would've paid for a comparably loaded Toyota Sienna Limited.
Sophisticated Artistry meets cutting edge technology
mckinnoncity, 06/19/2012
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
37 of 58 people found this review helpful
My wife and I think this car is awesome. Coming off of three consecutive Nissan Murano's we set out on a quest to find something "better than Murano." Spent several months shopping luxury cars and nothing was better than Murano. lincoln has "turn signals from ____ , cramped front passenger seat and you can't one hand it in a parking lot. That's where we started our shopping. Explorer and the other lincoln don't have flat floors on the passenger side front. Same with the FX. Volvo has insufficient arm rests... and limited inventory. Cadillac SRX was falling apart in the show room. MDX and jeep are nice, but their trucks. Finally a car that is perfect. Leave it to Nissan to figure it out.
Honest Review!!!!!!!
legit_reviewer, 06/04/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
91 of 146 people found this review helpful
I'm writing a review for the 1st time because I was so annoyed by the so called "Expert Reviewers" about the JX35..They seem to know it all after only test driving the car for few minutes..I also wonder if these experts have little kids to be able to relate why this vehicle is designed for its specific purpose..Why I think my review is more meaningful?? Because I owned many cars (usually 3 to 4 at a time) and I change cars yearly (yeah call it crazy!)..I am only going to talk about the luxury SUV/CUV here bacause the JX is in that category..SUV/CUV I owned were; Lex RX 330, Volvo XC90, Land Rover LR4, Infiniti FX35, Merc Benz ML320, and Lex GX470..No to MDX, X5, n Q7 due to stiff suspension.