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Used 2013 INFINITI JX Consumer Reviews

3.7 out of 5 stars
65 reviews

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Pros
Cons
4 out of 5 stars

Great Overall!

Erika K., 05/07/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful

I bought this car blindly without test driving so overall I am happy. However after reading other reviews and driving it for 2 months I can agree with them on some issues. For example, the acceleration is very disappointing but it helps that I have controls to switch to sport if I want to go faster because on ECO it goes at a snails pace. The controls for radio, air and phone are to far spaced and as a female my hands do not fit in the little compartment to charge my phone. The aux cord in the console is in the most awkward spot and is difficult to access. The Bluetooth rarely works correctly which is very annoying. We also have the entertainment/tech package and the way he dvd system works is also awkward with too many steps just to watch a dvd. My car is still under warranty and the leader in the back seat is splitting and spreading, I eager to see if Infinity will do anything about it. Also l, the look of the vehicle is pretty much s station wagon so I wish it was more stylish. On the bright side it is roomy and the 3rd row is easily accessible and my husband or 14yr old son can sit comfortably back there. Overall it's a good value and recommend to others.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

2013 Infiniti JX35 - 95K Miles & we give up

AZ Jon, 06/03/2018
updated 06/04/2020
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
6 of 7 people found this review helpful

Bought brand new and a short review after owning for 95K miles. Up to 80K miles the JX35 was reliable. As others have noted, the transmission is sluggish/underpowered, constant issue/recalls with passenger side airbag, and the gas mileage is horrible - we average about 17 MPG in the city and 19/20 highway. Key concerns up to 80k miles: 1. Replaced battery 4 times in 5 years with terminals connectors having been replaced twice, 2. Door mouldings routinely come apart making car noisy with lots of squeaks, 3. Driver and passenger visors repeatedly break ($200 each to replace at dealer) due to cheap parts, 4. Tiny driver kickplate led to hole in interior floor carpet and the dealer wanted $1,100 to repair, 5. Brakes have short lifespan 25k to 30k and need replaced; dealer quotes $375 for front pads - outrageous. 6. Terrible dealer support/lack of warranty support - Infiniti of Scottsdale, AZ is the worst. The service "advisors" almost appeared to be gleeful as they told us repeatedly that another issue with the vehicle was not covered under warranty during the supposed 4 year/60K warranty period. Between 80K and 95K miles is when we started having costly mechanical issues. AC died on us - $1,200 repair. Fuel pump needed replaced - another $1K repair. Two engine mounts needed replaced - another costly repair. We gave up at 95K miles and got rid of the JX35. All said, this is truly not a luxury vehicle - just buy the Pathfinder and save $10k-$15K. Or, if you truly want a reliable "luxury" vehicle go with Lexus or maybe Acura. NOT IMPRESSED WITH THE INFINITI JX35.

Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.63 out of 5 stars

Lexus RX350 with 3 rows of seats

alexko, 12/31/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 10 people found this review helpful

Comfortable cruiser

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4.88 out of 5 stars

Not much to find fault with

edhryb, 08/28/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 12 people found this review helpful

Up to 5,000 miles on my JX. Really a great overall package. Perfect for a 4 person family who needs to carry and extra child here and there. Flexible cargo, nice handling and power, an awesome interior design, nice exterior, great electronics (NAV, entertainment, camera and warnings). Not much competition out there until Acura updates the MDX. Really a pleasure to drive for a long weekend, to the beach, around town, etc. Had a minor rattle that dealer had to fix but everything else has been perfect. Style is a matter of taste but I love my liquid platinum. Added roof rails and mud guards. Also, love the rims. Why do so many American-designed cars go with flashy chrome instead?

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5 out of 5 stars

So Impressed !!!! Glad I purchased the JX 35 :-)

ritabeeta, 06/24/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 9 people found this review helpful

I purchased my JX 35 in May 2012. I am so impressed with it. Forget about the comments regarding the pick up, this baby moves. I traded in a 04' Expedition. Took it on the road to NC, didn't realize how fast I was going, the ride is so smooth. excellent on fuel. I am so very happy. I test drove the Enclave, MDX, and SRX. There is no comparison. Had my heart set on the SRX until I drove this SUV. Salesman did such a great job of introducing me to the features. I am still learning something new everyday. Get off the fence and test drive this SUV, you will not be sorry.

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