Used 2013 INFINITI JX Consumer Reviews
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JX Passenger Airbag Does Not Work
andy0416, 08/29/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 12 people found this review helpful
This car has a major design defect that Infiniti is ignoring. All passenger airbags are supposed to operate if the person in the seat weighs more than 110 pounds. My wife weighs 118 poounds and is 5 feet 4 inches tall. The airbag does not detect that she is in the seat and therefore is not operational. The dealer tried to fix the problem but could not. They reported to Infiniti that they verified the problem and that it was a dangerous condition. Infiniti has simply ignored the defect. As a result I was forced to bring a lemon law suit against them. There are mumerous other complaints. Be warned that if you have a loved one who weighs about 120 or less the passenger airbag wont work!
Questionable build quality
yossarian7, 12/03/2014
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 17 people found this review helpful
New rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that won't stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.
2013 INFINITI JX for sale near you
3 of 54 listings
- JX35 4dr SUVMSRP: $10,82083 mi away
- JX35 4dr SUVMSRP: $16,590481 mi away
- JX35 4dr SUVMSRP: N/A496 mi away
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Best Car I Have Ever Owned
lovethejx, 08/06/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 26 people found this review helpful
I traded a 2012 MDX for the JX. I only had the MDX for a couple of months and got terrible gas mileage. "Just for fun" I test drove the JX. The rest is history. I absolutely love this car. Had it one month and find excuses to drive it. I very much like the transmission choices. I use the sport mode when starting off and then depending on whether I'm on local roads or an interstate, shift the knob accordingly. While in eco drive I have already managed 24.6 MPG. I also find it much easier to drive than the MDX. My seating position gives me a better view of the road and the ride itself is smooth, quit and just plain relaxing.
Transmission Failed
Tim Biehle, 03/19/2019
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
10 of 11 people found this review helpful
We purchased Factory extended warranty. Transmission started stuttering near end of extended warranty period. We had it in a couple times to have transmission checked. At 2000 miles beyond warranty period they had it a week due to stuttering. Initially they said they would put a new tranny in and cover it under warranty, but later in week they decided not necessary —- but they would note it in the records in case it acts up again. Well, transmission completely failed a couple months later while on vacation a 1000 miles away from home. We contacted Infiniti and they were completely unwilling to consider replacing tranny under warranty or even splitting the cost or discounting the repair. Estimate exceeded $5000 and 2 weeks.. We had no choice but to sell car to dealer as-is for a measily $3000. No more Infintis for us!
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Infiniti failed with this car
Sarah C, 09/21/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
9 of 10 people found this review helpful
I know that I will never buy another Infiniti again. We have a Nissan truck that cost almost $30k less, and it drives like a champ. My car is 3 years old, and we have already had to replace the transmission- which cost an additional $5300. Nothing on this vehicle can be serviced by a mechanic, everything must come from the dealer. The bluetooth barely works, we can never get the DVD player to work, the GPS is inaccurate, and had routed me to a 2-track jeep trail that almost killed me, I even busted my wheel bearing going down this road trying to stay alive. The service department is great and very helpful, and the car is comfortable. The cruise control is awesome, but for $55,000, I will never make this purchase again. We have spent more time in the shop with this vehicle than any other vehicle, even ones that we bought pre-owned. A new transmission with only a 12,000 mile warranty is unacceptable.
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