Used 2013 INFINITI JX Consumer Reviews
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Do NOT buy this vehcile
jostajtf, 07/31/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 16 people found this review helpful
BEWARE...do NOT buy a vehicle from Infiniti. They are crooks! I bought a 2013 JX35. Within the 1st 100 miles we noticed the transmission was having problems. Everyone at Infiniti told us that we need to break in the car for 500 miles and that the car has a CVT transmission. Finally we got tired of the transmission continually jerking around and grinding between 10-35 mph and we brought it in. After 9 days in the shop they finally said they need to replace the torque converter. Done. After we picked up the vehicle, the car was doing the same thing as before, yet worse. Back to the dealer, same day. Finally we are told that they need to replace the transmission. Totally unacceptable. Infiniti
CVT Transmission is this car's downfall
rraffel, 07/16/2013
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
15 of 16 people found this review helpful
We bought the JX as the family car. Loved the third row, and the fact that we did not have to take the car seat out to get to the third row. Also, even with the seats up, there was a small trunk. The interior room is great, especially in the rear. However, between the terrible CVT transmission, and the poor gas mileage, I doubt I would buy this again. This isn't a performance car by any stretch, but don't want it to be. However, there are times it barely gets out of its own way - this I blame on the transmission as it seems to be constantly hunting for the best "gear". Just makes it uncomfortable to drive. As for gas mileage, we are around 15... far below what we expected.
2013 INFINITI JX for sale near you
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Not So Great...
granolla, 04/21/2013
updated 04/21/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
46 of 53 people found this review helpful
I drove the JX for 25000 miles, the lack of acceleration and the odd workings of the CVT I could not take. The JX struggles.. If you have not driven a vehicle with a CVT transmission Do Your Homework. It is awkward compared to a traditional transmission. The engine will rev at times unexpected ,it is much louder, and you get the feeling of downshifting. They give you a selector switch that you can turn to sport mode to make it feel like a traditional transmission (not). I had actually called infinity a few times regarding the odd reving and the feel of this. They told me no one had complained, i couldnt believe it. I have driven so many cars and suv's in my time , this was the first I ever sold back at a loss.. The odd thing was the following year the only change they made was to reprogram the transmission to feel like a conventional transmission. i cant believe they did that just for me......Understanding it is SUV/ crossover, it does not take to turns well comparable. Bottom line at this price It underperforms. They need to either really improve those transmissions or go a diffrent direction. It does not belong in there. Would take my CX9 Back tomorrow.
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Pretends to be a luxury SUV but doesn't deliver
George Milev, 08/25/2017
updated 03/12/2018
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
Bought the Infinity JX35 in 2013 brand new. The car has had 4 recalls already (took 3 tries to fix one of those - passenger's air bag module). It's a gas guzzler in city driving. The CV transmission is non-responsive and sluggish. The supposed All Wheel drive is fake. It's a two wheel drive on the 4WD model with an option to activate the 4WD in a snow mode drive only. And then the rear wheels operate only at 50%. The radiator fan motor went out at 34K miles, but somehow the warranty doesn't cover it and the dealership is charging me $1,300 for the repair. When you buy a car for $50K, you'd expect for the car not to start falling you at 34K miles. Engine began overheating because of the broken fan motor. It's comfy inside and the 3rd row seat (which is for kids or dogs only) ocasionally comes handy, but that's the only good thing I can say about it. Nissan, which makes the Infinity, has a 5 year bumper to bumper warranty on a truck/van (the NV 200). Makes me wonder why they don’t have the same warranty for a “luxury” SUV
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Great Value, hard to beat
Adam stein, 06/25/2018
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
7 of 7 people found this review helpful
Bought used with 30k miles. Now we have 80k trouble free miles. We bought fully loaded including TVs for the kids. Upgraded to this when we had twins from EX35. Did the whole Acura MDX, Infiniti JX35 comparison. We needed something with 3 rows in case grandparents came along and we needed plenty of space for the twins stuff. My wife didn’t feel comfortable driving something as large as a Tahoe/Yukon and Lexus only offered 3 rows on a truck based platform with a stupidly designed 3rd row that flipped up to the side and chewed up valuable cargo space. After test driving both Acura and Infiniti we realized the Infiniti is significantly larger, offered a nicer cabin (in our opinion) and rode more comfortably. 4 years and nearly 50k miles later, we are just as happy as when we first bought it. No major mechanical issues. Reliability has been top notch, although I understand that reliability has not been Infiniti’s strong suit as of late, we have been lucky on our JX. The interior has held up extremely well considering my twins have given it all they’ve got. Now we’ve just added a 3rd kid and with 3 kids in car seats, we need to upgrade in size. Having to utilize the 3rd row for a car seat crushes car or capacity. I had to rent a suburban to take the family on a week long road trip. Pros: reliability, looks, interior design, navigation and electronics, cargo capacity (3rd row folded), ride Cons: underpowered and fuel economy is atrocious. Averaging 15.2 mpg over 50k miles. CVT transmission is so -so and completely not necessary if mileage is that bad. I would highly recommend this to anyone with 2 young kids.