Used 2013 INFINITI JX Consumer Reviews
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The Infiniti JX35 is CRAPTASTIC
RobK, 07/11/2016
updated 01/20/2017
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
18 of 19 people found this review helpful
Multiple issues w/ front passenger side airbag sensors not working correctly. The airbag would turn off while someone was seated in it. The Infiniti dealer in Fresno wasn't able to fix it, they gave us multiple excuses from "it's working as designed" to "your not sitting in it correctly". What a crock!! The transmission failed at 59K miles which was covered under warranty although the new transmission only came with a 12K mile warranty. The wipers would come on whenever the felt like it. The weather stripping for the rear doors would regularly fall off. What topped it all off was the service advisor recommending that we not keep the car past 100K miles! The advisor told my wife that he had looked into buying a JX35 for his wife but opted to buy a Honda due to reliability issues. So last Saturday (7/9/16), was my second best day of JX35 ownership, I sold it! I will never own another Infiniti product ever!
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Very functional car that is fun to drive
dgc3043, 08/03/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
30 of 33 people found this review helpful
Downsizing from a loaded Ford Expedition I wanted similar functionality in a vehicle that was more city friendly/drove like a car. At 6'7" with 2 kids still in the house I was very impressed with the flexibility of the JX. With the driver's seat fully adjusted for me and my 38" inseam, a large adult can sit comfortably behind me. Mid sized adults can realistically fit in the 3rd row. Not as much cargo room as the Expedition but significantly more than what you would think--car looks smaller on the outside but is quite cavernous on the inside. The vehicle drives very nice; I crave silence on the freeway and the JX is quiet at speed, absorbs bumps well, has solid acceleration and braking.
2013 INFINITI JX for sale near you
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- JX35 4dr SUVMSRP: $4,99521 mi away
- JX35 4dr SUVMSRP: $8,799In-stock online
- JX35 4dr SUVMSRP: $9,899In-stock online
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Stranded in a disabled JX35 and towed TWICE!
Gal-z, 06/07/2016
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
22 of 24 people found this review helpful
This car is terribly unreliable. In the 3 years Ive owned this vehicle, it has been in the shop 5 times for repair. When you purchase a $50,000 vehicle don't expect to have transmissions problems, broken fuel line , corroded battery at 34k mlies. Unless you enjoy loaner cars & repair bills.....do not purchase an Infiniti JX35
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- Technology
- Performance
- Interior
- Comfort
- Reliability
First Impressions
beagle11, 04/01/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
33 of 37 people found this review helpful
Just took delivery of our emerald graphite JX35 AWD (fully loaded) with java brown interior. My first impressions are as follows: Appearance: As attractive as the JX35 appears in the photos, the vehicle looks even better in person. The exterior styling is very sporty without looking gimmicky. The dark plastic aeroskirts and underbody accents compliment the lines well. While the salesman admitted he was skeptical of the java interior with the dark gray dash and emerald graphite color scheme when we pre-ordered, but was very impressed when it was delivered. The dark brown leather looks very luxurious and breaks up what would be a monochromatic look. Its definitely one of the smartest looking SUVs on the road today. Performance: The engine is adequate and the ride is more luxurious than it is sporty. For 90% of drivers in this class, it will perform admirably. Plows quite bit into the turns, but this isn’t a M series. Interior: Top notch interior. Seats are firm, but comfortable. I am a large guy over 6 feet, and I can fit in all three rows. The 3rd row would be tough for long periods, but doable for less than an hour. The 3rd row access entry space is big enough for an adult to gain access within to much trouble. Technology: It may take a year or more to get your hands around all of the features. The basic functions are intuitive, but like a really powerful smart phone, the vehicles capabilities likely far exceed the users mastery of the systems functionality. The steering wheel controls are reversed from most vehicles, and the different interfaces will take a little while to familiarize myself with being a distraction. Non-Critical, but Quirky Issues: Due to the push-button keyless ignition, there doesnt appear to be a way to energize the vehicle control systems within starting the vehicle first. There doesnt appear to be a way to roll up and down windows, or play radio like you would with a vehicle in accessory mode with a traditional turn-key ignition. There is a very poorly placed SOS button for the Infiniti Connect emergency notification system. The button is located on the overhead control panel, approximately ½-inch below the button for the driver-side overhead lamp. When the headlines are engaged, the button is back-lighted, but is easily confused with the overhead light switch in the dark. Yes, I pushed it accidentally on the first evening I drove the car. The response came from Infiniti in approximately 30 seconds and the call center representative was thankfully very understanding. While the odds of changing a tire yourself is remote with roadside assistance, the rear Bose Direct-Wave speaker and plastic rear hatch liner would need o be removed prior to accessing the under-body high pressure spare tire and jack. Remote start will not work with second key located inside of within close proximity of the vehicle. Once the second key was removed from the car, it started right up. While the DVD playing in the back can be viewed on the front heads-up monitor, the car must be stopped and the emergency break engaged before it will come up. No CD changer, but rather a hard drive storage system where you can burn hundreds on CDs onto prior to leaving. Unclear if the burn function works with audio books. Overall: I think Acura is going to have to re-design the MDX this year to match the JX35 main buying demographic. The bar has been raised in that price class. While not perfect and bordering on being too technologically complex, the JX35 hits or exceeds expectations for factors that matter to the 40-something $100K+ income female.
Disaster JX35
grtgrk, 11/10/2013
2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
15 of 16 people found this review helpful
Our new JX 35 upon delivery wipers did not work. Then recalled for rotor or front end problem. Then on 10/20/13 electrical system failed entirely. Towed to dealer on 11/5/13 upon return from a trip to CA. Now 11/10/13 and no sign of repair ever being completed. Had been told 2 days now 8days !! Contacted Infiniti USA and requested replacement with a brand new comparable vehicle. Beielve that by now Infiniti should have contaced dealership to authorize buy back trade. We are willing to go MSRP by MRSP differential as a fair basis for a replacement with at least the same accessories.