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Used 2013 INFINITI JX Consumer Reviews

List Price Range
$13,499 - $26,998

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Cons
3.75 out of 5 stars

Living with the JX

2002blksle, 11/28/2012
JX35 4dr SUV AWD (3.5L 6cyl CVT)
46 of 47 people found this review helpful

Traded an 08 CX-9 for the JX. The Mazda handled much better but the JX feels more refined. I also have a G35 and the JX is far from handling expectations for Infiniti which is becoming more disappointing after living with the car. It is quiet, I do like the CVT especially after 3500RPM, milage is good, lots of great tech, and great entry to 3rd row without massive rear doors. Build quality has not been great. In 2 months, had multiple rattles, had loose trim, and now the HVAC fan is making noise. Overall I give it a B. Not sure i would do it again now that the honeymoon period is wearing off. Bottom line-- test drive it multiple times before signing the papers.

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4.63 out of 5 stars

Positive First Impressions with the JX

rtmoorewy, 04/20/2012
JX35 4dr SUV AWD (3.5L 6cyl CVT)
34 of 36 people found this review helpful

I just picked up my new JX this week and my initial impressions are very favorable. My JX is the Emerald Graphite AWD with the premium package. This is my second Infiniti (2007 FX35). The fit and finish is impeccable. The emerald paint is a deep metallic rich, subtly changing hue in different lights. The java interior is beautiful, as well as very comfortable. There is plenty of interior room, including headroom. 3rd row seat is low, but roomy. The floor is level throughout, and plenty of visibility all around. The controls are well placed. This car is clearly designed for quiet and comfort. By design, it does not have the same performance & handling of other Infinitis. But, loads of tech!

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2 out of 5 stars

Major Powertrain Issues - New 2013 JX35

awhicks, 08/18/2013
JX35 4dr SUV (3.5L 6cyl CVT)
14 of 14 people found this review helpful

I purchased a brand new 2013 Infinity JX35 (CUV) on June 9th 2013. We only had the vehicle about 3-4 weeks when it started to exhibit major front end shaking/steering issues when operating the vehicle between 18-35 MPH. This is a highly unsafe situation which could very easily result in the driver losing control of the vehicle. At this point this brand new vehicle has been to the dealership twice (currently there) for a total of 21+ days and has had major power train work done or currently scheduled. This includes replacement of the Torque Converter, Electric Power Steering Unit and they are actively working to replace the transmission with a re-manufactured unit.

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3 out of 5 stars

Luxurious Family Hauler

Chi, 03/21/2020
JX35 4dr SUV AWD (3.5L 6cyl CVT)
14 of 14 people found this review helpful

Purchased a 2013 Infiniti JX as soon as it was introduced to the market in 2012, so I ‘ve had a good 8 years or so to form a comprehensive opinion on this crossover. Beginning with styling, it is a handsome and uniquely styled vehicle with nice proportions in my subjective opinion. There are flowing body contours and an interesting D-pillar design that imparts a sporty and sleek appearance similar to the FX/QX70. Despite its sloping roofline, the JX has pretty decent cargo room in the rear with the third row up and the size of the vehicle is not too small or too big relative to others in its class. Although the third row is fairly tight, it is not as small as others such as the MDX or Q7, and even taller adults will be fine in the back for short periods of time. The second row has a good amount of adjustment, but it does sit slightly too low and is relatively flat. The second row tilts and moves forward to provide a good amount of entry into the third row. First row seats have a nice stitching pattern with piping and are wide and comfortable. The interior of the JX is luxurious with high quality leather and wood and a nice cohesive dash design with metallic accents. There are, however, noticeably cheaper materials used for the upper dash and lower door parts and the leather on the steering wheel feels cheap. Additionally, the navigation interface is pretty outdated and basic even for a 2013 model. In terms of performance, it not as fun to drive or as performance oriented as other Infinitis or even other three row luxury SUVs such as MDX or Q7. The VQ engine is quiet, smooth and sounds good under acceleration. It provides decent power for regular day to day driving, however during aggressive acceleration, the CVT tends to rev high but not put the power down as much as I’d like. This CVT is decent but is not as responsive as a traditional automatic. Steering is on the lighter side for my tastes and lacks a good amount of feel, however body roll and handling abilities are decent for the size of vehicle. The brakes are strong and have good feel. I do not use eco mode because it increases the gas pedal resistance too much, while sport mode does not feel that different from normal mode. Where the JX shines is comfort. The interior is very quiet, and the vehicle feels very stable even during highway speeds of 80/90 mph. The ride is smooth and absorbs impacts and bad road surfaces well without being too soft or mushy. It is especially good at being a highway cruiser, but fuel economy has been slightly disappointing (around 16 mpg). Especially for a 2013 model, safety technology was a strong suit for the JX. The model I opted for comes with blind spot monitoring, backup sensors, backup camera, backup collision intervention and forward collision assist. Additional items such as height adjustable headlights, a 360-degree camera, power steering wheel and illuminated exterior door handles add a nice touch of luxury and convenience. Although the vehicle is now 8 years old, there are no rattles or squeaks inside. There were slight build quality issues in the first year of ownership such as trim coming off in the third row and seatbacks, one of the sliding seat mechanisms failing to work (fixed under warranty), and the under floor storage cover not closing properly. Other than that, it has remained trouble-free mechanically. However, recently on rare occasions there is a slight shudder under acceleration at low RMPS. This is disconcerting considering the reliability history of these transmissions. Although it isn’t doesn’t have the driving dynamics of the Q7 and MDX, we chose the JX because it was a good value being several thousand dollars cheaper. Overall, the JX does have some significant shortcomings, but it is a good option if you are looking for a roomy, comfortable and luxurious three row crossover.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4.63 out of 5 stars

Very nice family CUV!

foody, 04/22/2012
JX35 4dr SUV AWD (3.5L 6cyl CVT)
32 of 34 people found this review helpful

Traded in a '11 QX56 for the JX35 AWD. It is the wife's new soccer mom mobile! Hopefull, the MPG will be better than the QX! The JX35 came with Premium pkg, Theater pkg, Deluxe Touring pkg, Tow pkg, and Roof Rails. We really like the java interior with maple interior accents; the 20" wheels look nice too. The interior is very plush and roomy. It looks and feels high end. The second row moves about 5 inches fwd/aft, which is a great feature-more leg room. Unlike most of the SUVs in this class, the third row is useful. A 6 ft. adult can sit back there comfortably. Infact, it's just as comfortable as the 3rd row seat on the QX56. Getting in/out of the 3rd row is a breeze.

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