Bought brand new and a short review after owning for 85K miles. Major mechanical items (engine, transmission, etc.) have been reliable. As others have noted, the transmission is sluggish/underpowered, constant issue/recalls with passenger side airbag, and the gas mileage is horrible - we average about 17 MPG in the city and 19/20 highway. Key concerns: 1. Replaced battery 4 times in 5 years with terminals connectors having been replaced twice, 2. Door mouldings routinely come apart making car noisy with lots of squeaks, 3. Driver and passenger visors repeatedly break ($200 each to replace at dealer) due to cheap parts, 4. Tiny driver kickplate led to hole in interior floor carpet and the dealer wanted $1,100 to repair, 5. Brakes have short lifespan 25k to 30k and need replaced; dealer quotes $375 for front pads - outrageous. 6. Terrible dealer support/lack of warranty support - Infiniti of Scottsdale, AZ is the worst. The service "advisors" almost appeared to be gleeful as they told us repeatedly that another issue with the vehicle was not covered under warranty during the supposed 4 year/60K warranty period. All said, this is truly not a luxury vehicle - just buy the Pathfinder and save $10k-$15K. Or, if you truly want a reliable "luxury" vehicle go with Lexus or maybe Acura. NOT IMPRESSED WITH THE INFINITI JX35.
This car is a beauty. It almost seriously drives itself. However, the seats are so uncomfortable that I won't be keeping it. The position options are many, I thought I could make this work. Unfortunately, there doesn't seem to be a right "fit" for me. I'm 5'10 average build...and disappointed.
Bought the Infinity JX35 in 2013 brand new. The car has had 4 recalls already (took 3 tries to fix one of those - passenger's air bag module). It's a gas guzzler in city driving. The CV transmission is non-responsive and sluggish. The supposed All Wheel drive is fake. It's a two wheel drive on the 4WD model with an option to activate the 4WD in a snow mode drive only. And then the rear wheels operate only at 50%. The radiator fan motor went out at 34K miles, but somehow the warranty doesn't cover it and the dealership is charging me $1,300 for the repair. When you buy a car for $50K, you'd expect for the car not to start falling you at 34K miles. Engine began overheating because of the broken fan motor. It's comfy inside and the 3rd row seat (which is for kids or dogs only) ocasionally comes handy, but that's the only good thing I can say about it. Nissan, which makes the Infinity, has a 5 year bumper to bumper warranty on a truck/van (the NV 200). Makes me wonder why they don’t have the same warranty for a “luxury” SUV