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2023 Hyundai Tucson Consumer Reviews

4.2 out of 5 stars
92 reviews

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$25,224

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4 out of 5 stars

Great car, dissappointing gas mileage

CES, 12/31/2022
updated 07/15/2024
2023 Hyundai Tucson Limited Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
183 of 188 people found this review helpful

Buying Experience: We researched the Tucson Hybrid Limited and Toyota Rav4 Hybrid carefully. Though I was more attracted to the Rav's better gas mileage, in the end, it came down to Hyundai's significantly better warranty. It took almost a year to receive our 2023 Tucson and we "survived" a very frustrating buying environment, where ALL Hyundai and Toyota dealers for a 200-mile radius were adding significant "market conditions" mark-ups ($3k - $5k) over MSRP (Dayton, OH). Some dealers hid their mark-ups as "dealer installed options" that weren't optional (i.e. fabric/paint protector, etc.) and weren't mentioned until well into the buying process. We paid "only" $1,200 over MSRP for dealer installed, no-value-to-me options that we didn't want, but it was the best deal we could find. Car Equipment: Having decided to buy a Limited version for the first time in our lives, we have been very happy with the features and comfort of this car. Though my wife has initially been a little more tentative about some of the tech features (lane centering, adaptive cruise, multiple audio warnings, etc.). I have driven several rental cars with these features and have been comfortable from day 1. Our sales rep did spend an hour with us to go over the tech, but it was very overwhelming for my wife. This would take her several sessions if I was not able to assist. Nearly all controls are touch sensitive vs. knobs/dials, and that's a very subjective issue for most people. I have had no issues with audio and environmental controls...not to mention you can do nearly all controls via voice command if you prefer. We are very satisfied with the comfort of the seats and all the touch-points. The back seats are very comfortable and offer plenty of leg/head room for people up to, I'm guessing, about 6', even with the front seats being quite far back. The rear seats also recline for the comfort of passengers on longer trips. The cargo area is surprisingly big for a car of this size, and it seems huge with the back seats folded forward. Additionally, the load height is fairly low for an SUV and we've been able to get even heavy things in/out with no problem. Car Performance and Driving Impressions: I'm very satisfied with the driving performance and comfort of the vehicle. Acceleration onto the highway is more than adequate, maybe even impressive. The handling seems excellent for an SUV. I also own a Mustang GT, so I'm not comparing with a Prius or something like that. We previously owned an Elantra GT, and the steering/handling seemed OK, but certainly not great; sort of a "dead" feel at the steering wheel and I was a bit disappointed for something with "GT" in the title. This car handles significantly better and has better road-feel in all conditions. The hybrid is AWD and I have driven it extensively in snow over the past week. It has a "snow mode", but it performed admirably in snow, ice, and slushy conditions without even putting it in snow mode (I have a 4WD Ford Ranger to compare with). Maybe I didn't press it hard enough, but I honestly couldn't tell the difference when it was in snow mode. The lane centering and adaptive cruise is very smooth compared with other makes/models I've driven with those features, and does not make jerky or abrupt corrections to lane or speed. The one significant negative and the reason for the 4-star rating is the gas mileage. We are both very conservative drivers who do not typically make jackrabbit starts/stops. In fact, I have purposely driven VERY conservatively over the last two tankfuls in mixed city/highway driving and we can NOT do any better than 30 MPG. In fact, this second tank is showing as 29 MPG average on the dash indicator. I will do a manual check of gas mileage next time I fill it, but I doubt the computer is very far off, if at all. This is really disappointing to me and I certainly could not recommend the car IF your number 1 factor is the gas mileage. Overall, the car is the nicest we've ever owned, so we're still OK with it, but I certainly hope the gas mileage gets better as the car breaks in further. It is possible that the very cold weather (lots of below 0 temps over the past couple of weeks) has negatively affected the mileage as the combustion engines runs a little more to help warm up the car and run all the accessories. Time will tell and I will add an update when I have more gas mileage data to consider. UPDATE 5 July 23 We have now driven the car about 6,000 miles and have taken a couple 5-6 hour road trips and are still very happy with the features, comfort, and driving performance of the car. The gas mileage has been better in around town and mixed driving (sometimes up to 37), but it's still unimpressive on the mostly highway trips (32-33). Overall, I would give the car a 4.5-star rating due to the gas mileage mostly under performing the estimates. I'm sure most people wouldn't care as much, but the predicted fuel economy was a major reason we bought the car.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Thoughtful Engineering

Just a Regular Joe, 04/26/2023
2023 Hyundai Tucson SEL 4dr SUV AWD (2.5L 4cyl 8A)
69 of 71 people found this review helpful

Test drove both a Tucson SEL AWD (no Convenience Pkg) and a Mazda CX-5 S Preferred. I picked these 2 specific model-trims because they are the highest trim avail without having to upgrade to a large wheel-saves gas, softer ride over bumps, and cheaper to replace the tires. Actually, I find Edmunds' recommended trims are quite helpful (btw, the passenger seat in the Tucson SEL is only 4-way adjustable: front/back and recline-no height adjustment). Ultimately I got the Tucson mainly because of the Hyundai 0% APR financing. I find Tucson's driving dynamics quite close to that of CX-5 (which was suppose to be "fun/zoom-zoom"), enough that the extras in seating/cargo space, safety/convenience features, ease of use for cluster/infotainment system made the Tucson an equal if not a better pick. I did not test drive the Honda CR-V (too few in stock) nor the Toyota RAV4 (too noisy and utilitarian in design based on reviews). The Tucson SEL I am /reviewing driving is assembled in US. Just as an FYI, based on the window stickers for the Tucson's that I have inspected, it appears that the ones delivered to dealers earlier for the 2023 model year were made and assembled in Korea, with 95% parts from Korea. Where as the ones delivered more recently being assembled in Alabama with 50% part from US/CAN, and in particular, both the transmission and engine were made in US. A few weeks in, still learning to use many of the new features. Getting about 27+mpg on mostly city driving based on the trip info-which is amazing considering my 2013 Elantra got the same. The 8-speed transmission shifts very logically and smoothly. In fact, I find that it automatically tries to hold the gear going down hill to provide more breaking (I had to put my old car in manual to keep it from accelerating on a decent). Glad to have the shift style gear selector on the regular SEL trim than the push-button style. Am still not used to the electronic parking brake button-there is a delay btw pulling it and the dash gauge confirming, makes me thinking maybe I did not pull up on the button long enough. The functions for the combination of buttons/nobs/dials to touch-screen controls for system menu and infotainment is just about right. I find the wireless charging pad in-efficient and generates quite a bit of heat when using CarPlay at the same time. Good thing that you can turn off the wireless charging from setting (Hyundai actually thought of that :) Like the fact that I can set warning volume/timing and whether you want each safety/convenience feature warning only/system assist/off. As you may have heard from numerous auto reviewers, the layout of the system menu and traversal is logical, simple and easy to understand and to use. I like the fact that Hyundai spells out each feature in setting selections instead of using acronyms like that of Honda/Toyota-who can remember them?! If I don't know what something is then I would be afraid to change it-not everybody has a gen-z kid that is willing to help out. The front doors have 3-stage opening while the rear doors only have 2. This makes a difference when parking inside the garage where you don't have much room. Most people can get in-n-out with the 2nd stage for the front-doors. However, the 1st stage for the rear doors is just too hard. Thus you will need to hold the back door open to get in-n-out of tight spots. Something to think about if you have people with mobility issues or if you often get stuff in-n-out of the back seat/floor, especially on a rainy day/in a tight parking.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

10 months new and still love this SUV

WSDC, 03/09/2023
2023 Hyundai Tucson Limited Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
23 of 23 people found this review helpful

Approaching its first birthday! Urban driving for the most part. We have taken one thousand mile trip. Simply and excellent SUV. Beautifully designed. The interior quality is excellent. The integration of the large screen is nicely done. The interior is nicer than Toyota and comparable to much more expensive cars. The safety features are great. Superb Bose sound system. Panoramic sunroom gives the interior a wonderful airy feel. The acceleration is there when you need it. Can be fun. Handling is very good. Storage space is excellent. Fuel milage is good and seems to be getting better as the engine is broken in. We are very happy with our Tucson Hybrid Limited.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Well Worth the Wait!

Riley, 02/24/2023
2023 Hyundai Tucson SEL Convenience Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
18 of 18 people found this review helpful

Ordered last June, thanks to repeated shipping & delivery delays, finally received last week. Initial impression: build quality, technology, sound proofing, ride quality, fit & finish are exceptional. Averaging about 34 MPG, mostly highway driving. Time will tell if/when that improves. Well worth the wait. Will update after I've had more time with the vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Love it more than Santa Fe

jjamw, 09/11/2022
updated 02/21/2023
2023 Hyundai Tucson SEL 4dr SUV (2.5L 4cyl 8A)
116 of 125 people found this review helpful

I just traded my 2022 Santa Fe lease in early to purchase the Tucson SEL with convenience package which has all the same features for $5k less. Both vehicles are now very close in size so you don’t lose space with the Tucson. It is sportier but very comfortable and seems to have more back seat leg room. It’s a gorgeous car and so much more fun to drive than the Santa Fe. No acceleration lag at all and better gas mileage. I do prefer how the Santa Fe instrument panels are laid out. I wish they had mimicked that in the Tucson but I can live with it since it exceeds the Santa Fe in other areas. We will see how reliable it is, I will update after a year of ownership. So far I'm glad I switched to the Tucson. Some cons after 6 months of ownership - I only have 3 minor complaints so far. The instrument panel is still annoying, the back seat cup holders are too small and we need more of them. Also when the sunroof is open I have to crack a window or it’s a wind tunnel. Pro - It stopped on a dime for a deer in the road at 65mph. I was impressed with how well it handled.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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