Skip to main content

Used 2020 Hyundai Tucson SUV Consumer Reviews

4.3 out of 5 stars
75 reviews
2...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Great little SUV

Dave, 06/06/2020
updated 07/11/2022
2020 Hyundai Tucson Ultimate 4dr SUV (2.4L 4cyl 6A)
16 of 16 people found this review helpful

We were in the market for a new car, we decided to go SUV for comfort and ability to carry at least four people. I should mention that we have been in Kia / Hyundai's for the last 16 years. Going into this search I did a lot of reading online, in my mind the clear leader was the Mazda CX-30, with the Hyundai Kona not far behind.....sadly they were both on the small side, so we upped the size, Mazda CX-5, Hyundai Tucson and the Kia Seltos......the Kia got into the mix due to a neighbor buying one. The Kia impressed, the CX-5 was great, with a few small complaints. The Hyundai Tucson impressed from the get go, my only fear was that the 2.5 engine might be a little weak, the others had a turbo. I should mention here that we drove the Ultimate trim level on the Tucson, it had all the bells and whistles that I was hoping for except for....except the the heads-up display. We've had it about a month and every time we drive it I am amazed by the smooth ride and comfort. The salesman was a bonus, he worked for us.....hard to believe, he texted us an online discount that we knew nothing about. I since have figured out that the Kia Seltos and the Tucson are basically the same car.... I find the Tucson a bit more comfortable. The reason the Kia lost? They couldn't get any more, the factory in South Korea had been shut down for the virus, it was a 2021. The reason the Mazda lost?? Lack of a real warranty...3 year 36,000 miles is pathetic, that was strike one, two was the infotainment system.....it was archaic, and strike three was a little known thing called cylinder deactivation......basically it shuts down half the engine to save gas at high speeds......the idea just didn't sit well. Now the reason the Tucson won.....knowing the systems used was a huge advantage, I love the way Hyundai does their back up camera, a system I NEVER thought I would use, I now LOVE. The infotainment system had not changed much from our 2017 Elantra, so no learning curve. The panoramic sunroof is outstanding, the stereo system is good, and the ride.....at any speed as smooth as glass. I washed and waxed it today, took it on the interstate to wind dry it, took it up to 95 just to see what it would do.....as smooth as 60 mph. The ONLY regret I have is that the 21's will be out in a few months and they are doing a massive redesign....but I never would have gotten the deal I did on a 21, they will probably be in very high demand. 30 days in and I haven't found anything to complain about, I knew going to an SUV our miles per gallon would suffer, and they have......but I'm at a stage in my life where I'd rather be comfortable. Speaking of that, the air conditioned seats are GREAT !!! Update : Seven months in....still loving the car, we had one hiccup about a month in where our battery went dead, Hyundai had help to our house in twenty minutes, a quick trip to the dealer and it hasn't happened again. As much as I loved the A/C seats, the heated seats and steering wheel are just awesome ! UPDATE: A year plus in....we don't drive a whole bunch, still haven't hit 7,500 miles for the first oil change. Overall everything is still fine, a few minor problems, the automatic wipers are ....weird ?? It can be pouring down rain...doesn't come on, bright sunny day, no clouds? they come on? Update : A year and eight months in, everything still great, my only regret in getting a 2020 was that the update would be coming....I've seen it and am happy I went with the 2020. So far no real issues...the wiper thing persists and the dealership has no idea what it is. UPDATE : two years in, all is still good, the wiper thing is still an issue. Other than that no problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Tucson 2.4 liter i4 day one

Tracy Schulker, 01/08/2020
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
14 of 14 people found this review helpful

Wow!!!! This car drives itself. The lane keeping assist will steer for you if you venture out of the lane. I first felt like it was pulling left or right but realized it’s doing its job. It also kept reminding me to keep my hands on the wheel. I have a light touch because it practically drives itself. The lane assist will temporarily shut off if your hands aren’t positioned correctly on the wheel. It even steers into curves and turns. Don’t fight it and don’t by any means remove your hands from the wheel, remember YOU are in control. This is just a great assistant geared towards safety. The auto stop is great! It allows you rest your leg so your not required to press down on the brake while waiting in traffic or at a railroad crossing. Just press the gas and away you go. I traded in a v6 for my Tucson and I will admit the acceleration from a complete stop is a little slow, compared to the v6. The drive mode helps with this issue because it certainly increases the pep from the engine. This is only day one but so far I am over the moon happy with my Tucson. I’ll try and update the review as time will reveal a better overall picture.

Report Abuse
5 out of 5 stars

A Fabulous Car

Teacheer LV, 03/13/2020
2020 Hyundai Tucson Ultimate 4dr SUV AWD (2.4L 4cyl 6A)
11 of 11 people found this review helpful

I have had my 2020 Tucson for about 2 months. One word to describe this car- FABULOUS! I feel like I am driving a luxury car that cost thousands of dollars more. The car is very quiet , smooth and very comfortable. The 2.4L engine is an excellent match for this car. My Tucson gets around town and the highway very nicely. The safety and convenience features are excellent. Also, it is very easy to adjust the safety and convenience to the driver's liking. A great value for the money!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Love, LOVE, Love this SUV!!!

LR, 12/18/2019
2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A)
11 of 11 people found this review helpful

Excellent next step over a coupe. Safe, fun, and sharp.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

First Tucson

Cjr, 11/21/2019
2020 Hyundai Tucson Ultimate 4dr SUV (2.4L 4cyl 6A)
18 of 19 people found this review helpful

Awesome SUV! This is the first Tucson I’ve had and after one month, am in love with it. Very comfortable and I really like the safety features. Good visibility, loaded with safety features, more than enough storage for my needs. Really appreciate the 360 degree cameras. Very nice feature. Thanks Hyundai.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2...
Items per page:
5