Used 2016 Hyundai Tucson SUV Consumer Reviews
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My first real lemon also!!
Skip, 09/09/2016
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
22 of 23 people found this review helpful
When I first purchased the vehicle I noticed a significant delay between pressing on the gas pedal and acceleration. Within one week of driving the Tuscon I was almost in an accident because the SUV was slow to respond through an intersection. I reported this to the dealer and was informed by one of his technicians that there was a recall and a software update was needed. The update was only moderately successful. The transmission is unpredictable in how it responds to steep hills, sporadically jerky, and still, at times, slow to accelerate only now its inconsistency keeps you sweating it out at busy intersections. Every passenger that has been in this vehicle has commented on it. I've talked to the technician and he told me this is the nature of a dual clutch transmission but he would look at it. I have told the owner of the Hyundai dealership on two occasions that I believe this vehicle is unsafe and should not be on the road.
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Best bang for your buck CUV!
tthacker32@gmail.com, 08/29/2015
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
30 of 32 people found this review helpful
This crossover is amazing! The power from this little thing is amazing, don't let the size fool you. This thing has everything you could want in a crossover. Whether your looking for a family vehicle or just looking for something that's versatile for your everyday agenda, this will exceed your expectations. The interior is extremely roomy, I am about 6' 1" 175lbs and can sit in the back seat and have plenty of room to relax. The back seats recline just like the front seats do which is great for long trips. The dash layout is very logical but also feels high class. The exterior styling is very sporty and aggressive, plus the 19" rims complement the styling even more. I've had this car for a month now and love it. My favorite things are: -Panorama Sunroof -Beautiful leather interior -Super spacious -Great styling -Quick engine and transmission I looked at all the other cars in this class, but the only one that came close was the Mazda CX5, but I think this is better by far. I haven't had this car long so I will post in the future with a lono term update.
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Major problems with my Tuscon
Mark Plettinck, 05/25/2016
updated 11/27/2017
2016 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
29 of 31 people found this review helpful
Currently the 2016 Tuscon is having major problems and Hyundai can't seem to put its finger on what to do or how to comfort those that bought this lemon. I took my Tuscon in after owning it for a month because the car didn't seem to know when to shift into the next gear. They told me it needed a system update and immediately after the update the car was shuttering when you come to a stop. Literally, the car starts vibrating and jerks back and forth as if it wants to move while your foots holding down the brake. Long story short, after talking to 2 different dealerships and customer service and corporate I was told to live with it. That they have no answer to the problem, no idea when it can be fixed and that it may be how the car is supposed to drive. I was livid, I couldn't believe what the guy from Cororate said over the phone. And this came out of Corporate. At that moment I lost all faith in HYundai and I knew I would never again own a Hyundai. Please, please, please do not buy the 2016 Tuscon until this problem is fixed. I am in the process of selling mine as soon as I can. And remember Hyundai may have the best warranty and that may be because they need the best warranty because this vehicle is awful to drive. A year later, and finally the jerking of the car is better(not perfect) but what a terrible car and experience. Now the Blind Side Detection doesn't work. Already brought in once but at the end of the day they told me I needed to bring it back for a more win depth look. Rough ride, noisy and the knowledge that I will never buy another Hyundai nor let anyone in my family or friends is all I learned form this purchase..
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Great value!
Raymond Soluri, 11/21/2015
updated 06/08/2020
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
20 of 21 people found this review helpful
I love the look of the new Tucson! But I don't spend that kind of money for looks alone. I really like great in cabin tech. I thought Android Auto was going to be available from the start. Turns out there's a delay in the upgrade. The voice command system is horrifically slow. I think Android Auto or Apple Car play will do wonders for the system. The Nav is great but you'll want to type in the destination rather than use the voice command. The 8" touch screen is very responsive & you'll feel just like you're using your phone or tablet. The rear camera, back-up sensors, blind spot & lane departure are awesome! The interior materials are great (Limited edition/Ultimate package). Now the dual clutch transmission. This is going to be tough to get used to. It has a significant hesitation from a dead stand still. I find myself "2 footing" when I need to jump into traffic from a complete stop. (Left foot on the brake & give it a little rev) It's much better than any CVT I've ever driven (I really hate those) but I would have preferred a traditional transmission. The auto stick is awesome & I'll use that when I need to jump off a line as well. Backing up at low speeds will sometimes cause the car to "lurch". Not sure why that happens but when backing into my garage I have to "2 foot" it again. Overall I'm very happy with the purchase & I'm looking forward to the Android Auto update. ***Update I've owned it for a while now. I had the software updated which eliminated the hesitation from a dead stop & the lurching while going in reverse. The dual clutch transmission is still hard to get used to. It's just not a smooth shifter. STILL waiting for Android auto update. ***Update 2 I've owned it for 13 months now. They finally recalled the transmission problem. The latest update to the software seems to have finally fixed the problems. Still doesn't shift as smoothly as my wife's '17 Santa Fe Sport Limited. But it is lighter on it's feet & has a more sporty feel. The Android Auto update is amazing! I would never by another car that didn't come with Android Auto & Apple Car Play. ***Update 3: 3 years now. Still love it. Just normal maintenance. ****Update 4 Own it 4.5 years now. 28,000 miles on it. My only complaint continues to be the rough shift of the transmission. Hyundai says there's nothing they can do about it.
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SE 4DR (2.0 4cyl Automatic)
chet, 02/29/2016
updated 09/10/2020
2016 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A)
27 of 29 people found this review helpful
Update: 9/2020 car has 22,400 miles Purchased SUV in 2016 Fuel Economy - EPA rating was lower than I am getting. I am getting almost 25 to 27.5 mpg in the city depending on air conditioner use and weather. Performance - Acceleration, Braking, Road Holding, Shifting, Steering I tested all modes of performance and found none lacking in performance. Some people complain about power but I found that using the proper mode for what you want the car to do resolves all issues. Comfort - Front and Rear Seats - At first I thought the seats were a little uncomfortable (firm) but they are great once you get used to them. Getting In and out - I had no problems and did not have to use the handles at the top of the door. My friends range in height from 5'6" to over 6' and they all had no problems. Noise, Vibration, ride and comfort - The car is great I tested it over rail road tracks, uneven surfaces, pot holes. All bumps were absorbed very well. Noise was minimal compared to other more expensive SUV's. Interior - Here is where personal choice comes in. Cargo/Storage- Lets face it this is not a full size SUV but for the size it is great. I put a medium size dog kennel in it and still was able to put up one of the rear car seats. That left 1 passenger in the rear and a lot of space behind the kennel. Instrumentation - Once you get used to the different control modes it is fantastic. Interior Design - No complaints everything is easy to reach. It would be nicer if the center console was just a little bigger but I am being picky. Logic of Controls - Everything is easy to get to. If I had a suggestion it would be to move the transmission mode switch to the dash board, if it were possible to put it on the steering wheel that would make it amazing. Quality of materials - Some reviews said it had a lot of hard plastic and that is true but for me the car was fine. Safety - As far as I know everything is great. Technology - Fantastic but it depends on what you want. For me having the radio, blue tooth phone, cruise on the steering wheel is great. The blue tooth phone mode sounds great on both ends. The regular display size is also good. The sound system is good for most people again a mater of taste. USB ports are in a perfect place. Climate control on SE in manual and works as designed. Reliability - 2.0 with the regular automatic transmission - no problems shifting. I keep it in mostly in economy mode. If I shift it to sport it has a lot of pep. Dealer ship support - My dealer is ok and matches some competitor coupons. Dealer regular prices to high. Value - Fuel economy is great compared to full size SUV and other models of this size. Maintenance Cost - To early to tell, depends on were you get your car serviced, dealer expensive, I prefer local mechanic. Purchase price - Excellent when compared to other companies with the same options. Knowing how to negotiate very well can save you thousands. Warranty - Best warranty I found. I also purchased the Portfolio warranty that turned it into a 10 year/100,000 warranty for almost everything but wear and tear items because I will be having the car for at least that long (my last car had 174,000 on it and was 16 years old, had only 2 repairs a water and fuel pump in the last year (they do not make them like that anymore). Final Thoughts: Most of my trips are short and around town with my dog in a crate this car works great for that purpose. I thought I would miss my Ford Explorer but I don't. I found I actually prefer cloth over leather seats in the hot and cold. I do not regret this purchase. Repairs/recalls: In the first year I had an alarm horn replaced. In the 2nd year and 3rd year a manufacturers recall was done when I did an oil changed. The recall did not effect my cars operation.
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