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Used 2016 Hyundai Genesis Sedan Consumer Reviews

4.5 out of 5 stars
82 reviews

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2 out of 5 stars

I want to like it, but...

Will, 07/21/2023
2016 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
1 of 1 people found this review helpful

If you've done much research on this car, then you know that some people are impressed, and others are disappointed. After owning this car for the past year, my experience has been mostly disappointing. I'd like to start off with the handling and ride. it is very lack luster and leaves much to be desired. The Genesis is harsh over bumps while at the same time is very boat-like around corners, worst of both worlds. It feels almost like the engineers didn't spend any time to tune the suspension for the weight and size of the vehicle. Next, reliability. My Genesis has 88,000 miles, so it is no spring chicken, but not super high milage either. In the past year, the drive shaft has developed a loud shudder noise and vibration, the rear differential developed a leak, requiring complete replacement, there is a wind whistling noise from both front windows from bad window seals, both front seats move/shift ever so slightly around corners (almost like they are loose/not completely bolted to the floor), and the oil pressure light likes to come on at random times, a sensor issue. I understand the oil pressure light, wind noise, and seats are minor issues that might be expected in a vehicle with nearly 90,000 miles, but major drive train components like the drive shaft and rear differential should last the lifetime of the car. The driveshaft shudder is a known issue for this car. It's simply unacceptable for a flagship sedan. Based on the mixed reviews out there, there seems to be a quality control issue. Prior to the Genesis, I drove a 2001 BMW E39 with the iconic in-line 6 cylinder for 7 years with twice as many miles as the Genesis. The BMW was leagues ahead of the Genesis in terms of handling, ride quality, and believe it or not, in my case, reliability. There are no doubt some pros to the Genesis that deserve praise. It is a beautiful looking car, and the interior materials have held up extremely well, almost Lexus like. It is also understated and does not call attention to itself, it is effortlessly classy. However, do not buy this car to rebel against the name brand competitors. In my experience, the competitors such as BMW (the older models) and Lexus make a higher quality vehicle that will keep any car guy/gal happy for years to come. The Genesis fails to deliver on that front.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Elegant workhorse- best car I have ever owned

Peter , 02/24/2020
2016 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
1 of 1 people found this review helpful

I have owned this car for 2 years now. Put tens of thousands of km on it without a hitch. Car is incredibly reliable comfortable, quiet, great in snow, strong braking, and plenty of power. My one and only complaint is fuel economy is not great (this car would be incredible as a hybrid or diesel). It drives likes a 5 series BMW or E class Mercedes without the ridiculous repair costs or reliability issues. Highly recommended

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

No heat and no help

Mark Friedman, 09/23/2020
2016 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
2 of 5 people found this review helpful

I would have given my Hyundai five stars but then I had a problem the heat would not be directed to the floor period when you put the icon in the floor position all the hot air blue on the defrost and – exhaust vents. In order to drive the car in the winter in Chicago where it gets cold had to take off my shoes and put my feet up on the dash to keep them warm how ridiculous and how unsafe. I bought the car used from pugi, in Downers Grove illinois. The car was still under warranty way under warranty when I bought it. I took the car to two dealerships to fix the heat problem which made the car so undrivable in winter that I actually had to use my 2011 Lincoln a far inferior vehicle but it had heat. When I went to the first dealer Rogers Hyundai in Chicago they told me there was absolutely nothing wrong with the vehicle and that if any more heat would come out of the car it would quotes melt the plastic. They charged me nothing under the warranty did nothing to address my heat problem at all I then took the car back to where I bought it thepugidealership in Downers Grove. They also told me they would do nothing to help correct the problem a problem which meant that there was virtually 0% heat going to the floor your feet are always cold immediately. They told me the car was working as designed even though one of their technicians had told me that the air was blowing out the wrong vents. They never even unscrewed the dash they never asked me to replicate the problem in my opinion they have been directed by Hyundai not to address this problem which obviously would be extraordinarily complicated if not impossible to fix. Based on the reviews here I'm alone in my criticism of what was otherwise a phenomenal vehicle but undrivable in Chicago Winters I will pursue all available legal remedies against Honda which I believe was a known defect in my vehicle or these types of vehicles and was not disclosed to me. If anybody has any ideas I was really appreciate your advice but I have had more than one mechanic look at the car it's not complicated to direct the heat to the feet it's a button or two and virtually nothing comes out by the feet even when the fan is in high blast. Nevertheless I was told by two dealerships to basically go to hell period subsequent calls to the service departments and subsequent calls to Hyundai the company have resulted in nothing but them telling me everything is fine and there's nothing they are going to do nothing. I have no health conditions my feet are fine every other car that I've owned in my 50 years of driving has given me approximately 10 to 20 times the amount of heat to my feet as this Hyundai Genesis does. I have been to more than one mechanic who cannot believe that Hyundai would say this is a normal operating vehicle they just laugh at me for buying this car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

My 2016Genesis

Sam Accorso, 06/11/2016
2016 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
1 of 2 people found this review helpful

My vehicle came fully optioned out, but honestly I would have ordered it that way because of the unique geAtures in each package. I find everyone whoviewsorriddsin it is impressed and when I tell them the value per lead cost they can't believe it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

The ride you only want to take once in your life!!

Truly disappointed, 04/26/2018
2016 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 8A)
8 of 32 people found this review helpful

The 2016 Genesis roller coaster ride from hell. Only 6 days after leasing this car till today I have lived a true nightmare and let Hyundai Corporate tell it , oh It’s not that big of a deal 😭🤥. A new car with only 7 miles when i purchased it. It has been in the shop a total of 65+ days. Hyundai does not value their customers or customers safety. I will never buy Hyundai again.

Safety
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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