Used 2016 Hyundai Genesis Sedan Consumer Reviews
TECHNOLOGY PACKAGE
A technology genesis is like no other. The car drives on rails, it has an unbeleavable group of handing features- electronic stability control... amazing leather, phenomenal stereo, blue tooth and 17 speakers, back up camera and alarm. Heated and chilled seats and heated mirrors, fabulous supportive seating. Laminated glass. Simple, intuitive gps and stereo on steering wheel. Don't try it, you will buy it.
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Horrible Gas Mileage U
Buyer beware. I just purchased a 2016 Genisis at Carmax (never again will I shop there). Their quality control is horrible. I am only getting 11.8 mpg. driving on the "economy" setting. I love the car, but will have to sell it since I cannot afford this awful gas mileage. I have logged this mpg by filling the gas tank and clocking the miles (several times). When I returned it to carmax to have it checked out for possible reasons this could be happening, I was told "It is because of the age of the car". Wait, what...... a 3 year old car should get this bad mileage because of the age?!
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Buyer Beware!
This is my review of why Buyer BEWARE: in my experience, The Hyundai staff is not given the resources to handle the "Genesis" brand! I was told by the Hyundai dealership when I purchased my MSRP $52,000 Genesis that Apple car play was coming to it soon. We have it on ALL our other vehicles, factor it into our purchases, and prefer it to Manufacturer stock interface systems. As such, I received an email 6 months later saying I could download the software update to add Apple Car Play... but when trying or download it from the link Hyundai VIN specifically sent me ...it didn't work!!! It only works with the base radio but not the upgraded Lexicon stereo system. I was mislead, and overall That is ridiculous! I paid $3,500 more for the Ultimate package! And they add it to the base radio and not the others' I traded is an 2015 Ford F-150, which they had sold before I left the dealership. Talking about residual leads me to my next point. 2nd- Horrible DEPRECIATION: -One of the main questions I asked since I leased the vehicle is "how strong are the residual values?! " I was advised by one the Hyundai manager's that they are excellent only to Find out it realistically trade-in values on Hyundai Genesis is quite horrible!! I have bought 5 vehicle In 3 years and this might be one of the worst in this auto industry Segment . A tech loaded and good product but Unfortunately due to Genesis being attached to Hyundai, which is not a Luxury brand, this cars falls like An Overboard anchor deep into the Marianas trench! I felt I bought this well only to see the overall Facade! ! Can't state it enough- For reference - I also bought a 2016 Jeep Grand Cherokee $44,000 MSRP, or $7,500 less than the 2016 Genesis but get this... the Jeep is worth way MORE than The Genesis today, only 11 months later... both being 2016 models or 35%+ depreciation vs 17% for the Jeep. I can trade it in tomorrow and I have it only 8 months and Get what I owe on it nothing out of pocket . A tech loaded, and good looking product but Unfortunately, due to "Genesis" being attached to Hyundai, and trying to upgrade image, which is not yet a Luxury brand, these car falls like An Overboard anchor deep into the Marianas trench!!! In my experience, Wait for Genesis to have its own identity... I don't believe Hyundai is committed to its clients , and not sure what Genesis will become - Their customer service is poor, and they rely on we have good value products without having the DEEP foundation of personal support, especially for $50k+ luxury car market. Most Hyundai's sales probably average $20k or so so this is an unproven market Contacted Hyundai , and for some reason their more expensive vehicle are Not good enough for retro car play but the lesser models can ALL get it!! !! Nice car, Bad services!!! FAIL ! HOPEFULLY THE GENESIS BRAND WILL BE A BETTER SUPPORTED PRODUCT BEYOND ALL THE HYPE AND PAPER DEPTH.
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Next Lexus?
Overall great car but ride not as serene as my Lexus. Reliability not as good as Lexus. Other Genisis owners have felt trade in values not as high as expected, especially when shopping for new model Genisis. I am waiting for 2017 G80 and G90 before deciding.
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Love this auto
One needs to understand that the used values go down fast. 3 years drop is about 2/3 rds
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