Used 2012 Hyundai Elantra Consumer Reviews
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Nice Car.. Could use some improvments
lorisue02, 08/20/2012
2012 Hyundai Elantra Limited 4dr Sedan (1.8L 4cyl 6A)
14 of 15 people found this review helpful
I bought this car in April new and now almost have 17,000 miles on it. I drive a lot and for the most part I love the car. Recently the steering wheel started to peal in a certain spot and the dealership installed a new one with no questions. The backseat has heated seats but when you put on air/heat there are no vents in the back which makes it uncomfortable if you have people in the back since it has to be too hot/ cold in the front so it blows to the back.. The cruise control is really sensitive if I hit a little bump on the highway it flips it right off (which might just be a safety precaution).
2012 GLS Elantra w/preferred pkg
mrsrochester, 09/05/2011
2012 Hyundai Elantra GLS 4dr Sedan (1.8L 4cyl 6A)
35 of 40 people found this review helpful
So far, I love this car. I bought it 6/5/11 to replace a 2000 Ford Escort ZX2. I started my search by test-driving a 2012 Ford Focus, Chevy Cruz, Mazda3, and the Hyundai Elantra. In the end I went with the Elantra because, for the amount of money I could spend on a car, it had the most features (bluetooth, xm, tilt/telescopic wheel, cruise control, auto mirror w/ homelink, ipod jack) for the most reasonable cost. It also had the best leg room, which surprised me. I am finally able to have adult passengers in my back seat w/out having to send them to the chiropractor after a road trip.
2012 Hyundai Elantra for sale near you
3 of 343 listings
- GLS SedanMSRP: $13,99521 mi away
- GLS PZEV SedanMSRP: $9,10028 mi away
- Limited SedanMSRP: $5,99544 mi away
See all 343 listings
2012 Elantra Limited - Fantastic Value
mrbill1950, 10/02/2011
2012 Hyundai Elantra Limited 4dr Sedan (1.8L 4cyl 6A)
19 of 21 people found this review helpful
Traded in my 2006 Caddy STS (the money pit) last Friday for a 2012 Elantra Limited with all the bells and whistles. Things I love: push button start; nav system; great radio with XM, backup camera, etc. All the things that made the Caddy special are here in the Elantra. What's missing - climate control AC, power seats. I can live without both. The one thing that bothers me - when I opened the trunk and lifted the floor I found NO SPARE TIRE - just a compressor and a bottle of tire sealant. This I'm not happy about. The car drives well, and I don't think that there's anymore road noise than in the Caddy. Nice peppy engine, great brakes, but rather numb steering.
Love my new Elantra - great looks and fuel efficiency
grandsportc3, 11/15/2011
2012 Hyundai Elantra GLS 4dr Sedan (1.8L 4cyl 6M)
19 of 21 people found this review helpful
I've read some of the other reviews and some people seem to be complaining about worse than expected gas mileage.. However, that seems to be only the case with automatic transmission. I have the 6-speed and on my first 3 fillups, I got about 39 mpg on average. The ride of the car is like a full size car. Very comfortable but not too soft suspension, good handling. I really love the exterior and interior design. The feel of the 6-speed transmission is great. So far, I have driven about 1300 miles with my new Elantra and I'm very satisfied.. I didn't expect the car to have sportscar like performance. The power it has is plenty for regular driving.
Did Hyundai Provide Me Great Customer Service?
Disappointed, 07/17/2016
2012 Hyundai Elantra GLS 4dr Sedan (1.8L 4cyl 6M)
45 of 52 people found this review helpful
Hyundai’s safety recall Campaign 137 was on the Electronic Stability Control (ESC) system, which may have caused my car accident with my 2012 Hyundai Elantra. I called the Hyundai Recall Campaign Center several times about my case. Many of the reps I spoke with either provided wrong information, inaccurate timeframes for supervisors to call me back, denied my request to speak to a supervisor, or hung up on me. National Customer Care Rep Larry Bane managed my case. He refused my request to have my car tested in post-accident condition. During an oil change visit at my local Hyundai dealer, a service advisor recommended replacing my car’s yaw-rate sensor (the key component to the ESC system), and I approved. More than five weeks later, Larry Bane’s first conclusion letter said, “Unfortunately, we were unable to inspect your vehicle in its post-accident condition since it had already been repaired.” The message ended by saying, “We believe your vehicle operated according to its design in the accident.” The following week Larry Bane sent a second conclusion letter. This letter stated, “We have re-reviewed all of the available information regarding your accident, as well as the points raised in your most recent correspondence. Based on all of the available information, we continue to believe that our previous response is accurate and that your accident did not involve a product defect. With respect to the recall referenced in your correspondence (Recall 137), we do not believe that the condition that the recall seeks to address was present or caused your accident.” Larry Bane’s supervisor Chris said, “We pride ourselves in customer service and delivering excellence to each and every person.” However, he said the decision on my case was already made, and there was nothing else he could do for me. Then he added, “I’m trying to be really honest with you. I’m in the business for helping people, and I want to make sure that I’m doing my part to make us close any gaps and make the process as smooth as possible for you, and unfortunately I don’t make any of those decisions.” I asked him to clarify Hyundai’s conclusion letters. He simply said, “That was the decision they made.” Then I called the Hyundai Recall Campaign Center and spoke with supervisor Ethan. He suggested that “someone that doesn’t know how to write out a letter” could have composed the conclusion letters. Ethan concluded, “Honestly, those letters just sound ridiculous.” I wrote a letter to Dave Zuchowski, the CEO of Hyundai Motor America. He didn’t address my customer service experiences or answer why Hyundai didn’t want to test my car in post-accident condition. He said, “We continue to believe that our previous response is accurate and that your accident did not involve a product defect.” Do you think Hyundai was correct in refusing my request to test my car with the same yaw-rate sensor and ESC system at the time of the accident as part of the recall? Do you think Hyundai provided me great customer service? Do you think my next car should be a Hyundai?
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