Used 2019 Honda Pilot SUV Consumer Reviews
Just OK
At first glance, this was the perfect SUV for me. I have had numerous Honda’s in the past and appreciate the quality and value offered by the brand. However, this car fell short of my expectations in a few ways. First, the auto engine shut off feature is terrible. It’s choppy and irregular, and I found it disruptive while driving. This can be turned off but must be done so every time you turn the car on and drive which is a pain. It was so noticeable even passengers asked if there was something wrong with the car. Then there is the lane assist feature. It randomly sees things that aren’t there, lights up the dashboard and vibrates the wheel while there isn’t a need. I can’t figure it out but I hypothesize it’s because the way the sensors perceive light because it’s noticeably worse on sunny days. Next, the brakes are loud and vibrate when stopping from highway speeds. The dealer tried addressing this by shaving down the rotors which did nothing. The infotainment system (as others have mentioned) is outdated and malfunctions from time to time. It still has a Blue Ray player...It’s also limited in cargo space in the back with all the seats up. I have a large family and the limited cargo space became a problem. Things I really liked were the panoramic moon roof (but it can’t be opened), and the interior is nice, I have no complaints there. The exterior is also very nice looking; however, I noticed that my trunk was not perfectly aligned with the rear quarter panels. It is something that I hated looking at especially in lighting where it would cast a small shadow in that area. One more thing is the transmission...it doesn’t shift smoothly and jerks occasionally around 30mph. And finally, there is a chirping noise as the engine idles (worse in cold temps) that drives me nuts! Honda said it was just an engine noise? It was extremely annoying. I had diagnostics done on all the issues and Honda said it was all fine. I’d rate this car 3 stars to be on the generous side. It’s excellent in the snow, so there’s that. I ended up trading it for an AWD Toyota Sienna and so far I really love it. Overall if you are in the market for an SUV, I think there are better options than this model for $50k. Hopefully future models are an improvement from this one.
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Transmittion not Honda quality.
I have owned a lot of Honda's in my day and have to tell you I have never been more disappointed with this car. I purchased the 2019 Touring model with the 9 speed transmission. I later found out this is a German made transmittion. Not made by Honda. I have never been a fan of high maintenance German made products. There is definitely a performance improvement between the 9 speed and the 6 speed which is why I purchased the Touring 9 speed model. What I do not like is the transmission is jerky and when you put the car in park it tends to roll forward or back, particularly if you are on a hill and take your foot off the brake. I was told by the dealer this was normal but have never experienced this with all the other Honda's I have owned. The engine runs noisier, which the sales people will tell you its because Honda upgraded the engine. Sounds like something needs fixing. The idle stop feature, standard on touring, drives me crazy. I know they are trying to save fuel but I am sure the consumer ends up paying for it in repair costs by wearing out the starter prematurely, etc. There is no way of turning this off permanently. You have to shut it off every time you start up the car. The lower models do not have this feature. The touring model also comes with the 20" wheels which are a stiffer ride than the 18" wheels. Lastly, I do not like the bench seat second row option. This center is attached to the drivers side seat and cannot be adjusted independently. Go with the captains chairs. If I had to do it again, I would go with the step down. Softer ride, no idle stop, 6 speed transmission which I believe is built by Honda. But my next car will not be a Honda. So sad.
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- LX 4dr SUVMSRP: $17,79522 mi away
- Touring 4dr SUV w/Rear Captain's ChairsMSRP: $24,99811 mi away
- EX 4dr SUVMSRP: $18,99521 mi away
2019 Honda Pilot Elite Review
I have owned many Pilots over the years (2003, 2004, 2009, 2010, 2011, 2012, 2015) and now a 2019 Elite. After driving it for 1,300 miles, I can say that this one is the best ever! The ride comfort, handling, acceleration, and overall feel of the vehicle is excellent. The cabin is quiet and I really like the transmission. My only complaint is that the front seat is not quite as comfortable as the previous generations, but that is just my opinion. This car is top-notch so far.... Update: 10k miles and it’s still awesome!
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19 Honda Pilot EX CMBS Error Message
Purchased a brand new 2019 Honda Pilot EX. At 2000 miles the Collision Mitigation Braking System activated(braked slightly) for no reason. Car was clean, weather was sunny. About 2 weeks later the following message appeared: "The Collision Mitigation Braking System has a problem. Have your vehicle checked by a dealer". I went to the dealer and the tech said since the error had cleared there was not much they could do. I had the first oil changed at 3000 miles a few days ago. I did not mention the issue to see if the invoice would say software updated of something like that. Nothing was listed. I had this same exact issue with a 2018 Honda CRV EX-L about a year ago except the CRV braked very hard on a sunny day with nothing in front of me. Let me tell you that when that occured I almost S**t myself. I traded in the new CRV for my old 2013 Pilot which cost me thousands of dollars over what it was worth. The 2013 Honda Pilot never gave me any problems. This new 2019 pilot handles great and is great in every way except it is very disappointing to have this problem again.
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Honda pulling a fast one.
Yesterday, I was going to trade my 2013 Honda Pilot AWD EX-L for same, except it being a 2019. I walked out when I found out the following: 1. no longer does the Pilot come with a towing hitch. Honda justifies that because never everyone wants one, so let's keep the price down by not installing one automatically. 2. Ok, I understand that logic, but when it comes to the navigation option, you can not get it now unless you buy the Rear Entertainment System, which I don't want nor would I ever use it (the car is for my wife and I, both retired). Hence Honda is not consistent. 3. I was also interested in purchasing a 2019 over my 2013 because I would be able to play my 256GB and 2TB music USB drives as well as SSD, once they are formatted to FAT32, which I can play on my wife's 2018 CRV. Guess what, they won't on any Pilot, but will on CRV's. Called Honda Corp. and asked why. They weren't surprised. Three dealerships didn't believe me. Never got a clear answer, other than Pilots are for outdoors people, and don't need it, while the CRV is for families who listen to lots of music. HUH Now looking for another car company. Have owned Honda's since '94, so has my daughter, mother-in-law and brother-in-law. They get my old ones. Not any more.
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