Used 2019 Honda Pilot SUV Consumer Reviews
Used Pilot for sale
Not Perfect but........
2019 Pilot Touring , 09/19/2019
updated 03/20/2020
2019 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 9A)
4 of 4 people found this review helpful
7,500 miles on the 2019 Pilot Touring with only a couple items to think about. The ride is smooth and the cabin quiet. The rear suspension thumps and can be annoying although it doesn't seem to affect the handling. The radio/information center freezes and goes silent every so often and then doesn't turn off the display when you turn off the car - but like any computer, Ctrl/Alt/Del on a key board plugged into the usb port can remedy this. So carry a keyboard with you. While there is a lot about this problem on the internet and also a class action law suit, Honda Dealer still claims to know nothing about the problem. The third row seat is better than some others out there but not recommended for adults during a long trip. Gas mileage has been better than the Honda figures provided. Not a fan of this particular start/stop system so usually turn it off (which must be done each time you start the car). The addition a radio volume knob this year is a big plus but wish they had added a tuning knob as well. Apple Car Play works well and one reason for the Pilot over the Highlander (not offered) as well as for the 3rd row leg room). Wish the top trim had the 2nd row bench seat as an option. Overall the Pilot has been good so far (except for radio/information system). Well worth a look if you are considering a mid-priced SUV with 3 rows of seating. 18,000 mile update: The Pilot continues to be a good choice. On the next trip to the dealer I will be having them check out wind noise at highway speed from the driver's door. Suspect there maybe something amiss with the weather strip. Still miss the radio tuning nob. The head lights on this trim are LED and light up the road well. Still learning more about what the radio/information system can do and find the voice command aspect works well. Haven't had the "radio system" freeze up lately - maybe the latest update fixed it. The handling and ride are more of a luxury vehicle than a sports vehicle which is why I choose the Pilot over a Mazda or other SUV.
Third Honda and first Honda SUV
Charles, 03/07/2019
updated 09/14/2020
2019 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
11 of 14 people found this review helpful
I'm 69 and have some knee issues, so exit/entry as well as long distance comfort were very important to me. I also was having more occasions when I would drift towards the lane lines. This 2019 Pilot LX ends my concerns. All the safety features are super. It helps keep me centered in the lane even when rounding curves. Also has a great rear view camera, even better than the 2017 Ridgeline I traded in, which I thought was good to begin with. I needed help securing the child seat in the third row but son had no issue. The only issue I have is a sound in the rear end that occurs when you go over some bumps in the road. I thought it was possible due to the spare tire being loose. I took it to dealer, rode with a tech. and he heard it but wasn't sure if it was unusual. We took another Pilot out on same route and did get the same result. So, that sound is annoying to me and may lessen with a load, but there must be something that can reduce or eliminate it. I find far more outside noise entering the cabin when windows are closed. It’s really annoying. I must say that the noise may be the result of the visors I installed. Since my first review an issue has occurred. The windows no longer all open when using the key fob and the driver's window will only open or close by holding the button; no continuous movement. I did purchase an extended warranty because there are many electronic features which likely will fail after the manufacturer warranty is ended, and I'm certain they are expensive. Otherwise I still really love this vehicle.
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2019 Honda Pilot for sale near you
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Underpowered and Overpriced
Adam, 06/09/2019
updated 12/11/2019
2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
11 of 14 people found this review helpful
We have had this vehicle for a few months now, and I already look forward to trading it. We bought a Pilot after trading our old gas-guzzling truck based SUV. After shopping Subaru, Toyota, Kia and Nissan, we finally settled on the Pilot for its high ratings and resale. While the Pilot’s interior space and functionality is great, the driving experience is so poor that’s its almost physically exhausting. The acceleration when passing on the highway is abysmal; with a hesitation of several seconds after flooring the accelerator before the car actually decides to move....it’s borderline dangerous is some situations. There is also hesitation accelerating from stops that can be attributed to both the auto start/ stop and the transmission. This is the most poorly executed auto start/ stop systems I’ve ever wxperonced. It’s takes a good 2-3 seconds before the car is ready to go after lifting your foot off the Brooke pedal. We have also experienced an occasional, loud “ping” that can be heard and felt through the accelerator....it sounds like you’ve broken something! Turns out it’s the variable displacement system kicking on. Add to that a jittery/ ride and numb steering and it’s just a completely demoralizing experience. Although this car checks all the right boxes in paper, it certainly does not drive or ride like a $45k vehicle. I find myself feeling exhausted and fatigued after driving this vehicle through traffic or on long trips, you feel like you’ve been battling the vehicle to MOVE the entire time. It feels lazy and sluggish, like driving a cheap rental car.
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Honda quality and service very disappointing
tyler23, 02/21/2020
updated 08/30/2021
2019 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
6 of 7 people found this review helpful
Our 9th Honda in 12 years. Within 3 days the media screen started to refresh during drive. Within 2 weeks it became more consistent and after 40 days it became permanent. Apperantly there is a software issue that will take 3-4 months to repair. Honda doesnt care. It told us to keep driving like this until it will have update. I have never believed Honda will go this low in term of service to its loyal customers. I am hearing that more Pilots has this issue and Honda and dealers are aware of it but don't reveal to customers. **buyers be aware** Honda will ignore your complaints completely and will not help you with loan car while your precious new purchase sitting idle at dealer lot waiting for update. This shock me to the core to learn that Honda provide such bad service when its customers need it. Shame on Honda.
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Honda Sensors and reliability
Dallas, 03/19/2019
updated 03/23/2020
2019 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
6 of 7 people found this review helpful
Honda sensing can be thrown off by extra lines on the road. The sensor behind the front bumper freezes up in the snow and the safety sensor quits working all together, this happens in the snow a lot. It is still very safe to drive when this happens and when in snow mode it is probably the safest car on the road. You can use the Siri on your iPhone for great navigation, but not so great for anything else, if you want to ask siri any questions you only get the answer that the car is moving so she can't answer any of your questions which has become very annoying. I have noticed that some of the exterior features are missing that were on the prior exl models such as roof rails to put crossbars on. Since my earlier review the electronics went out in the vehicle, it went in for repair several times and after 3 weeks could not be fixed. They replaced the mirror computer and then the main computer and then got totally different codes. They could not get it corrected so my only solution was to trade it in for a 2020 model. To upgrade one year was a $10000 dollar cost. Twenty five percent of the cars value for one year use seemed a little high.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value