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Used 2019 Honda Pilot Consumer Reviews

3.6 out of 5 stars
153 reviews

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1 out of 5 stars

Crap!

Bak1974, 01/04/2020
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
3 of 3 people found this review helpful

I have been in the service department more in the last year than you could even imagine. First started with the collusion feature, going done the road my car would break and pull toward the white line. The service department had to reset everything, still not working 100%. Then my bumper had to be replaced because it was not attached on driver side. Service said it was faulty. Third problem, my hands free would drop calls if I started the call before the car was on. Last, my information display locked up. No hands free phone, text, radio or back-up camera. I am done, I looked into the information display, there is a class action suit against Honda. I have 20,000 miles on my vehicle, plans are trading it in very soon.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Not Perfect but........

2019 Pilot Touring , 09/19/2019
updated 03/20/2020
2019 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 9A)
3 of 3 people found this review helpful

7,500 miles on the 2019 Pilot Touring with only a couple items to think about. The ride is smooth and the cabin quiet. The rear suspension thumps and can be annoying although it doesn't seem to affect the handling. The radio/information center freezes and goes silent every so often and then doesn't turn off the display when you turn off the car - but like any computer, Ctrl/Alt/Del on a key board plugged into the usb port can remedy this. So carry a keyboard with you. While there is a lot about this problem on the internet and also a class action law suit, Honda Dealer still claims to know nothing about the problem. The third row seat is better than some others out there but not recommended for adults during a long trip. Gas mileage has been better than the Honda figures provided. Not a fan of this particular start/stop system so usually turn it off (which must be done each time you start the car). The addition a radio volume knob this year is a big plus but wish they had added a tuning knob as well. Apple Car Play works well and one reason for the Pilot over the Highlander (not offered) as well as for the 3rd row leg room). Wish the top trim had the 2nd row bench seat as an option. Overall the Pilot has been good so far (except for radio/information system). Well worth a look if you are considering a mid-priced SUV with 3 rows of seating. 18,000 mile update: The Pilot continues to be a good choice. On the next trip to the dealer I will be having them check out wind noise at highway speed from the driver's door. Suspect there maybe something amiss with the weather strip. Still miss the radio tuning nob. The head lights on this trim are LED and light up the road well. Still learning more about what the radio/information system can do and find the voice command aspect works well. Haven't had the "radio system" freeze up lately - maybe the latest update fixed it. The handling and ride are more of a luxury vehicle than a sports vehicle which is why I choose the Pilot over a Mazda or other SUV.

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5 out of 5 stars

First New Car -- We love it!

Scott V, 07/23/2019
2019 Honda Pilot Touring 4dr SUV AWD w/Rear Captain's Chairs (3.5L 6cyl 9A)
3 of 3 people found this review helpful

My wife and I had low expectations for the Honda Pilot going into our car search. Since it wasn't rated nearly as high as some of the other Mid-Size SUVs, we just didn't have high hopes. It was maybe #3 or #4 on our short list. But one day, we had some extra time, so we went to go test drive it. Long story short, we fell in love with all of the features and how everything was so easy-to-use. We ended up buying the car and have had it for about a month now. The nine-speed engine is so smooth, the space is tremendous, the towing is great, and all of the entertainment features make for a fun ride while road-tripping or moving (which we have done both already). The safety features are also very handy. My wife and I always fight over who gets to drive the car to work because we both love it so much.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2019 Pilot Touring

C, 03/04/2019
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
3 of 3 people found this review helpful

I love the car! My only minor complaint is the front window defroster. It takes a ling time to clear it and I've to keep the windshield going until I can clearly see it.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Great AWD. Fun to drive.

Monowar Hossain, 04/09/2019
2019 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful

2019 honda pilot AWD it is really great. good milage, fun to drive and very smooth, you cannot feel it is a big car when driving. I can feel the power driving uphill. when shopping i was really confuse but i am glad that i bought it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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