Used 2016 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A) Consumer Reviews
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Glad I didn't pay attention to the 9 speed Reviews
Okay, I get it. Some here hate the 9 speed transmission, and I almost settled for the EX-L as a result of those reviews, but I am happy to report that I ignored those folks, did my own investigation and I am glad I did. The 9 speed is different, and it takes some getting used to, but it is very, very smooth. The sport mode is fantastic for movement down steep mountain grades and combines nicely with the new suspension that allows for sharp cornering without feeling top heavy. It actually corners better than many of the cars I have owned. On the highway, the 9 speed transmission is as smooth as butter and really delivers an awesome ride. In town, the 9 speed transmission performs well too. When I drove the car home from the dealer, I did notice a difference during the stopping, slowing down process. What I concluded is that the sound of the transmission differs from the normal 6 speed in that it does an audible "rev" that in my opinion fools the driver into thinking the car is speeding up. After a few days of really paying attention, I tried to manufacture a "rev" or lurch but just couldn't. I am not saying the issue is in everyone's head, but what I am saying is that the transmission behaves differently and that the behavior takes some getting used to--just like anything new. It may also require some adjustment of driving habits too. I am still feeling it out, and by no means want imply that others' impressions are incorrect. But I will say, had I relied entirely on some of the negative views here, I would have gotten an EX L, and I would have missed out on the Touring, which in my opinion is a hands down winner. Not to mention the value gained by stepping up one model! Just my thoughts.
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Dissapointed to say the least
After having 2010 Pilot Touring we have been waiting for this to come out. With the excitement of it we bought it soon after dealership received them. We noticed the different feel of the transmission from the start but the salesman said they use this same transmission in the Acura's so I thought it was normal and would adapt to our driving habits. But after owning it for a couple months it never did adapt but actually got worse. I had the vehicle looked at to see if there was a new update for the transmission but they said it is normal. I cant believe Acura owners would accept a transmission like this. Needless to say this will be the last Pilot I ever own, looking at trading it in on a Toyota as my wife and I hate this car.
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- EX-L 4dr SUV w/NavigationMSRP: $14,9974 mi away
- EX-L 4dr SUV w/Rear Entertainment SystemMSRP: $14,590In-stock online
- LX 4dr SUVMSRP: $18,250In-stock online
Not ready for Prime Time...
Wait another year until they figure out the quirks. There are some serious issues with the 9 speed transmission as well as a creaking issue the car has been back to the dealer for twice. I wanted so much to love this SUV but unfortunately there are some serious issues with the vehicle -Honda Engineering know about the creaking -The transmission accelerates when you are slowing (What the heck?) - Technology (radio) is very buggy - We have the Tech package. -Poor design when third row is folded - there is a big gap that makes loading difficult - No third row floor mat? Really, even on the touring? I paid 40K plus for a vehicle and I am treated as if I just walked off the street. I should have purchased the Infiniti! Buyers Remorse
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Update after 2 years: no more love for this car
Update number 2: At 40k miles the transmission was replaced by the dealership under the extended warranty. The new transmission had the same bad behavior as the first, albeit with no squeaks. I sold the car shortly after. Honda lost me as a customer, likely permanently. Update: I have now owned the car almost two years. I would likely not buy another Pilot until they update the transmission. First to second is slow to shift and not smooth, there are times it take 5 seconds to go from reverse to drive, and it can be very slow to downshift. I also get a slow speed downshift squeak that is repeatable but the dealership can’t fix. I have had some minor other issues with the stereo (random clicking and popping) and a squeaky drivers side door during driving. The start stop feature is terribly implemented and it annoys me that I cannot permanently disable it. This could be a great car but Honda chose gas mileage above drivability. The transmission is a deal killer and would keep away from any car with the horrible ZF 9 speed. I will reconsider driving one when the new 10 speed is implemented. On a non Typical note for Honda- why in the world would they implement a navigation system that has audio notifications of traffic when the navigation system is off? It makes the stereo randomly beep for no reason even if the traffic is many miles ahead. Stupidest engineering choice I have seen in a vehicle in a long time. Original: After two weeks of ownership I have virtually no buyers remorse. I feel I must preface this review by stating that it is based in comparison off my previous vehicle, a 2010 Audi Q5 3.2, which was a great car with virtually no issues at 92k miles. This car is vastly different, but that is ok. It is big. In fact, surprising big for most people who have seen it. There really is a ton of room, recently taken 4 tall young adults and 2 parents on a two hour trip with no complaints, even from the third row. The ride is on the soft side, but I knew this was not going to a sporty small German SUV. You can feel the weight through turns but there is minimal body lean and the extra weight makes this thing a exemplary freeway cruiser. It is far quieter than the Audi and the chassis seems more solid with far less shutter with sudden bumps in the road. The interior materials are fine for the most part. I would have liked some wood in the touring model and the piano black gloss trim picks up fingerprints (and I foresee lots of scratches in the future) but otherwise things are soft with little ultra hard plastic. The engine and transmission combo is interesting but I dont find it as bad as some of the magazines have found it to be. Maybe I have a new software version but things generally run smoothly but, given the 9 speeds, it does shift a lot. I have found no issues during deceleration, but around 40-45 and 55-60, the ratios seem like they are too close. Unfortunately, those are common speeds and so if feels like it is searching a bit. The shifts are not abrasive, just frequent. The first gear is also really tall and takes some getting used to. I have found the eco mode to be way too blunted and has earned the nickname "grandma mode" only to be used cruising on flat highways with cruise control on. With eco off, things are fine but you do have to dive deep on the pedal to get any real acceleration. I do wish the sport mode was more sporty. It doesnt seem to alter the throttle response much and just seems to want to hold 2 gears lower than it normally would. In the Audi, sport mode would totally change the demeanor of this vehicle. Increase throttle response, make more aggressive shifting, and hold the appropriate gear longer (and not forever). You can kind of replicate it with the paddles, but I do miss how the Audi was tuned and its too bad here, because this has a great engine. The only regret is probably not splurging for the AWD. The power pretty easily overtakes friction under load and there is mild understeer. I do get great mileage (averaging 26mpg) in mostly SoCal freeway driving. That's 2 mpg better than I was getting in the Audi. The infotainment is fine, but would have been better with at least one knob for volume and power. No Android/Apple play is a bummer in a vehicle this new and expensive and even though it uses a android based system, the ability to add apps is limited to what Honda will allow you to install, which is right now limited to iHeartRadio. I would love to install Waze or Pandora or access one of the app stores from the browser. Overall, its a great vehicle with some small quirks but hits a sweet spot with size, capability, and performance. They will likely sell a ton.
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Just passed 9,000
Very happy with my Pilot. My last SUV was a Saturn Outlook, which I was able to get 200,000 miles on. Pilot, in my opinion, looks great. The ride is outstanding and quiet. I upgraded on the stereo, was a little disappointed that it doesn't really rock when I crank it. I did a lot of research and test drives. If you are a bigger guy (6-2 +) this is a great ride. It feels larger in the hip and shoulder area. Also, it has more headroom. The legroom was a little less than my Outlook. I like to stretch my legs out to ride. I know I am rambling. Just wanted to say that I am very happy with my purchase and would encourage you to test drive.
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