Used 2016 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A) Consumer Reviews
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Great except transmission and load engine noise
Seth, Ashburn, VA, 09/15/2015
Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
24 of 25 people found this review helpful
This is our 3rd Honda Pilot Touring. We jumped on this as soon as they came out. Big mistake! The car is nice except the loud engine noise while idling and the 9 speed transmission. I have taken this in twice to see if it is a problem but it's how it's supposed to be. Slow speed shifting is horrible, very jumpy and your neck goes back and forth trying to accelerate. It's so bad I actually have the car up for sale after 2 months of owning it. This will be the last Honda I will own for a very long time. My suggestion is if you like the car get the 6 speed automatic and skip the 9 speed.
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Do Not Buy This Car!!!!!
Lily, Henrico, VA, 02/03/2016
Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
21 of 22 people found this review helpful
I have only owned 5 cars in my life and I am now 50 Years old. My first car was a Honda Prelude, then a Honda Station Wagon, and two Honda mini Vans to follow. The 2016 Pilot is my 5th car. I am a Honda advocate and normally one of their biggest supporters but the new Pilot has disappointed me immensely and the dealership's ability to help as well. I have now owned the car for 6 months and have been plagued with issues that no one can solve from day one. The first issue is the radio. Regardless of whether I am listening to XM or local radio, periodically a crackling sound will occur and the only thing that will make it go away is turning the car off and then restarting it. This however does not always work. I have even driven the car to the dealership (making me very late to work) to prove to the dealership that this irritating crackling noise does exist. The technicians listened to the noise and tried to determine the source but were unable to give me a definitive answer/solution. I have since been back three times and still no results. I now have the pleasure of listening to music with a loud crackling noise in the background. The second and more serious issue is the acceleration problem. This to me is extremely dangerous and an issue Honda needs to address ASAP, as other owners have also mentioned this problem. it doesn't matter if the car is in the ECO mode or regular mode, when you are at a stop sign or light and go to accelerate there is a distinct delay and abrupt jarring that follows. It is very dangerous because you assume when trying to pull out into a busy intersection that your car will move quickly to avoid getting hit. This however is not the case because your acceleration is delayed and frequently panic ensues because you worry if you can get out of the way in time. Again, I have brought the car into the dealership three times and they tell me the computers have been reprogrammed. The issue has not improved or been corrected. I have now been told to go back to American Honda Motor Company to see what can be done. I am now in the process of seeing what my options are because I do not feel safe driving a car that does not accelerate properly. The third issue is the same as another writer who wrote a review about the Auto Idle Stop is also a problem and will only work sporadically. If you think I'm the only one you better go on line and research the acceleration problems and Honda's denial that they have a problem. Getting ready for battle and hope you don't make the same mistake I made. It's a shame that after 35 years of being a loyal customer they have lost my business.
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2016 Honda Pilot for sale near you
3 of 61 listings
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $14,50081 mi away
- EX-L 4dr SUVMSRP: $15,00041 mi away
- EX-L 4dr SUVMSRP: $15,99090 mi away
See all 61 listings
Have everything you need, missing some wants
K Shah, Los Angeles, CA, 01/14/2016
Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 10 people found this review helpful
Overall a great buy. Excellent mileage for a vehicle this size. I consistently track 23.5 mpg on city roads + interstate commute. Very roomy. Longer than regular SUVs and hence need a full garage length to park it. Great exteriors. Highway lights could be a little better in rainy conditions. The interior has everything you would want, but a few items one may want are missing. Navigation has active traffic - estimated time of arrival and best route are not always correct. I have learnt to rely on apps such as Waze if i am in a traffic situation as opposed to the navigation. Bluetooth connection is awful - I have an iPhone 6S and bluetooth connection does not always 'transfer' to the in car system despite the display showing a successful connection. Make sure you buy a model with the honda sensing package. The leather in the elite model is much better than the touring model. Pros: Roomy, comfortable, mileage, everything i need is there. Parking, Lane keep assist and ACC are absolutely fantastic Cons: Interior finish could be more 'elite', bluetooth navigation could be more reliable
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Wish I never bought it
Robert S, West Greenwich, RI, 06/12/2018
Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 10 people found this review helpful
This car has been nothing but problems. 38k miles and just found out I need a new transmission (a $9000 replacement on a $46k vehicle after two years of ownership). They said the clutch was burnt and tried to blame it on towing (I have a towing package but haven't towed anything). All freeway miles and all maintenance done (more on that in a minute). It started chirping at 10k miles and finally, after two service visits, I finally schedule a ride along to replicate it. 2 minutes in, it was confirmed. I have also had problems with the stereo randomly having massive feedback (again, they replicated it but wouldn't do anything about it). Brakes are also started to shutter and I don't drive hard (again, all freeway miles). On top of this, the "recommended dealer service" is a full transmission fluid change, radiator flush, and major service at $1200 every 30k miles. Really? This is a Honda, not a Jaguar. Honda really blew it on the engineering on this one and have lost a customer for life.
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WATER LEAK IN TRUNK AREA
GISELA, Monroe, LA, 09/29/2016
Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
9 of 9 people found this review helpful
When it rains the water entering and builds up between inside panel and exterior body parts and leak in trunk area when open. Can press the rear pillars and water will drip out and be wet,
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